Sales Customer Service
Resume:
BRITTANY KENDALL
Pittsburgh, PA 15216
***********@*****.***
OBJECTIVE
To obtain a position in which to utilize my skills to provide quality customer service and to enhance organizational profitability.
QUALIFICATIONS
Skilled in variety of computer software Execute sales and financial transactions Proofreading documents, records and various files to ensure accuracy
EXPERIENCE
Einstein Brother’s Bagels- Greentree, PA 11/01/2016 - Present
Shift Manager- Make food according to customer’s order(s); maintain a safe and clean environment; count money in register at the end of the day and clean and lock up store; and to understand and address/redirect customer(s) concerns/complaints.
Dial America - Pittsburgh, PA 07/25/20016 – 10/26/2016
Inbound Call Center Representative- Deliver prepared sales talks, reading from scripts that describe products or services, and to persuade potential customers to purchase a product
Brightside Academy - Pittsburgh, PA 02/01/2016 – 06/28/2016
Assistant Teacher - Responsible for observing and monitoring student activity at all times; must be constantly aware of the locations of students and keep them in line of sight; working with students and instructors to provide an optimal learning environment; offer aid to children when needed, as well as helping teachers prepare and execute lesson plans and activities
Burlington - North Hills, PA 06/01/2015 – 08/01/2015
Cashier/Sales Floor Associate -Answer customers' questions, and provide information on procedures or policies; Assist customers by providing information and resolving their complaints; Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items; Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment; Calculate total payments received during a time period, and reconcile this with total sales.
Pittsburgh Grille - Pittsburgh, PA 08/01/2012 – 11/01/2012
Hostess- Greeted guests at tables or in the waiting areas; assigned patrons to tables suitable for their needs and in accordance with server rotations; maintained contact with kitchen staff, serving staff and customers to ensure that dining details are handled properly.
VOLUNTEER:
Youth Empowerment Project (YEP) – Pittsburgh, PA 10/01/2003 – 06/01/2006
Public Educator- Fulfilled organizational mission through outreach, prevention, counseling, training and advocacy services for youth.
EDUCATION
CCAC- North Campus, North Hills, PA 08/2015 – 12/2015
Pittsburgh Job Corps- Highland Park, PA 09/2009 – 12/2009
Mt Lebanon High School- Mt. Lebanon, PA 09/2004 – 06/2008
References
Chris Williams, Cook
UPMC Hospital
Years known: 11
Naomi Sarchet, Assistant Buyer
Larrimor’s
Years known: 12
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