Quality Assurance Medical

Laurel Runels

*** ****** *****, *******, ** ***20 Mobile: 678-***-**** Email: ************@*****.***

https://www.linkedin.com/in/laurelrunels

Clinical Experience

(2015 – Present) WakeMed Children’s Hospital Raleigh, NC

Registered Respiratory Therapist, Neonatal/Pediatrics

Assisted with and performed endotracheal intubation and tracheotomy care

Asthma Education Program preceptor

Hyperinflation therapy and Administrated

inhaled medications

Home oxygen management and qualification

procedures

Care documentation using EPIC

Ventilator management with high-frequency oscillatory (HFO) and high-frequency jet (HFJ) ventilation

Surfactant administration

Intubation

Nitric oxide administration

Blood gas acquisition and interpretation

Attendance at high-risk deliveries and pediatric traumas

Performed Apnea Brain Death Studies

PICU and CED Preceptor for new graduates

Non-Clinical Experience

(2009 – 2011) STGI contracted to – Federal Occupational Health (division of DHHS) Atlanta, GA

Account Management Assistant/Quality Assurance Specialist

Performed accurate and timely billing into Federal Occupational Health Services' billing system

Performed a quality review on charges submitted by the Occupational Health Clinics

Interacted with customers regarding billing questions, clarification of services, or other communication essential to the maintenance of the contract agreement.

Reviewed monthly billing reports for accuracy and reporting discrepancies to key management.

Generated customer specific reports that captured utilization and activity under designated agreements.

Performed quality assurance on medical records to ensure that all services were performed according to agency requirements/standards, as defined on work orders and reported all medical documentation errors to physicians.

Scheduled services for client agencies as requested by Federal Occupational Health Services. Familiar with medical standards for over 40 Federal agencies including the U.S Secret Service, OSHA, and DEA.

(2005 –2007 & 2012) Tanner Health System Carrollton, GA

Patient Entry Specialist/Financial Advisor

Registered emergency room patients efficiently and accurately as well as obtaining valid signatures

Verified insurance information according to department procedures and ensured that required pre-authorizations/pre-certifications were obtained

Managed to request and collect cash from patients according to policy and procedures by informing them of their payment options

Answered all inquiries related to payment plans, financial assistance programs, collections and Medicare benefits

Coordinated registration and diagnosis information with physician offices and service areas to minimize inconvenience to patients.

Trained all new employees on patient registration and financial advisement

Education

Trident University International, Cypress California

Bachelor’s Degree in Science and Healthcare Management, June 2017

Baker College of Auburn Hills, Auburn Hills, MI

Associates of Applied Science in Respiratory Care, June 2015

Professional Memberships

North Carolina Board of Respiratory Care Membership

American Association for Respiratory Care Membership

Credentials

State of North Carolina Licensure, License # 8157

Registered Respiratory Therapist (RRT), NBRC Registry # 151316 (Renewal Date: July 2020)

Department of Defense Secret Security Clearance issued in 2010 (Expires, 2020)

BLS, PALS, ACLS, NRP, and Cardiac Stress Test Certified

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