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Customer Service Health Care

Location:
Saint Petersburg, Florida, United States
Posted:
April 21, 2018

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Resume:

**** **** *** *

Pinellas Park, FL *****

727-***-****

ac47kc@r.postjobfree.com

RYAN JAMES BASTOW

PROFESSIONAL SUMMARY

To be a worthy asset to the organization, consistently adhere to the values and culture of the company, and continue to grow as a professional

KNOWLEDGE, SKILLS & ABILITIES

HIPAA

HR processes and laws

Proficient in Word, Excel, Outlook

Negotiating

Customer Service

Type 70 WPM

Recruiting

Insurance Verifications

Multi-Task

Basic First Aid, CPR, AED Certified

Candidate Tracking Database Experience

JOB HISTORY

ALL MEDICAL PERSONNEL ACCOUNT MANAGER/ RECRUITING CONSULTANT

April 2017-February 2018

Acted as the primary point of contact for the health care organization. Maintained contact and builds the client relationship by generating proposals and follow up.

Cold called qualified leads and sought out potential candidates within the allied health care field to match up with the health care organization. Ensures recruiting levels were appropriate to satisfy client needs.

Conducted initial phone screens with candidates. Processed applicant through the new hire process.

Coordinated interviews between candidates and health care organization. Monitored placement to assure satisfaction for both the client and contractee

Ensured recruiting activity and placement levels meet or exceed company goal

ALL MEDICAL PERSONNEL RECRUITER

January 2016-April 2017

Exclusively staffed for Quest Diagnostics and other health care clients

Conducted inbound and outbound Calls

Conducted phone interviews with all types of healthcare professionals evaluating candidates' strengths and skills and comparing them with clients' requirements.

Negotiated schedules, wage rates, and other terms and conditions of employment with external staff.

Worked with account managers to identify top accounts, target skill sets, key market segments, assess client staffing requirements, and other branch operations including sales, payroll, finances, client referral intakes, client opens and observation visits, performance appraisals, and marketing

ST. FRANCIS SLEEP, ALLERGY & LUNG INSTITUTE ADMINISTRATIVE ASSISANT

December 2015-January 2016

Answered phones, scheduled patients, completed various projects (Excel), and Medical Billing as well as verified patient’s insurances

NORTH RIVER FAMILY HEALTH CENTER INTERNSHIP

December 2013- January 2014

Associated with all areas of a physician office and how it is ran

Answered calls regarding patient billing

EDUCATION

SAINT LEO UNIVERSITY (2012-2016)

B.A. HEALTH CARE MANAGEMENT

MINOR IN HUMAN RESOURCES

HIGH SCHOOL DIPLOMA

Saint Petersburg Catholic High School

DAY STAR LIFE CENTER VOLUNTEER



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