Customer Service Administrative Assistant

ELVIRE AHOUEFA J. HACHEME

Glen Ellyn, IL

773-***-**** **************@*****.***

SUMMARY

A bi-lingual (English and French) business professional with extensive experience in office management and customer service. Adept at multi-tasking and remaining calm amid conflicting priorities.Interfaces well with all levels including, management, peers, and customers, while maintaining a positive outlook and desire to get the job done.

Proficient in Microsoft Office, Adobe Photoshop, and QuarkXPress.

EMPLOYMENT

EMERGENCY BREAKDOWN SERVICES (West Chicago, IL) 2016 - 2017

Data entry clerk / Billing department Mars - November

Consistently kept the department current by processing the majority of incoming invoices for payment.

Thoroughly reviewed invoices, checking for accuracy to report discrepancies.

Searched for evidence to support invoices. Reported potential errors to supervisor.

RED ROOF INN 2016 – 2017

Housekeeper September - February

Provided thorough and efficient cleaning of hotel rooms.

Ensured clean and comfortable stays for all guests.

LYS SALON 2013 – 2015

Cashier

Warmly greeting clients, walking them to the proper chair and alerting assigned hair braider

Processing transactions and issuing receipts - Help Hair Braiders.

American Warehouse and Logistics (Irving Park, IL) 2011 - 2013

Material Handler

Supply and keep materials flowing to the line for manufacturing.

Checking and match purchase orders

Detecting missing products

Pickup and unloading of finished goods to the shipping department and prepare for delivery

Use scanner to determine products

CATHARES SARL 2005 – 2010

Administrative Assistant

Calculated payments on Excel for payroll for ten people.

Typed correspondence and contracts for guest stays and business meetings.

Handled bookkeeping, both accounts payable and accounts receivable, for hotel, bar, and restaurant.

Monitored food, equipment, and bar inventory monthly to ensure adequate supplies as well as reducing waste due to spoilage.

Professionally arranged guest needs such as transportation requests,dietary needs, or other accommodations.

COLAS CONSTRUCTION COMPANY 2004 – 2005

Switchboard Operator

Entered data into computer and filed documents in a timely manner.

Accurately typed proposals and contracts for construction jobs and prepared binders for customer presentations.

Handled bookkeeping, both accounts payable and accounts receivable, for company.

ORPHEE LUXURY HOTEL 2001 – 2004

Cashier / Receptionist

Professionally greeted guests and provided excellent customer service during hotel stay.

Assisted guests with the check-in and check-out processes, processing payments using credit cards and cash.

Answered phones and responded to inquiries and concerns in a timely manner.

EDUCATION

Certificate of Professional Competence (CAP/EB) – 2 year degree

Typing Certificate

Contact this candidate