Management Customer Service
Resume:
EZE GOODLUCK
**** * ****** ******, *** ***, MIDLAND, TEXAS 79705
*************@*****.***
I am an Environmentalist who has gained a broad based and valuable experience in Environmental Protection and Mitigation, Contaminated Land Assessment & Remediation, Design, Planning and Implementation of Environmental Management Programmes, Systems and Projects, Carbon Accounting and Reporting, Environmental Management & Auditing, Environmental Impact Assessment, amongst other related discipline in Environment. I am looking to combine academic achievements with work experience in a challenging and to continue to contribute to the development of environmental sustainability as part of a proactive team.
SKILLS:
Excellent Technical, Inter-personal and Communication skills.
Ability to collaborate effectively with diverse individuals in a team to achieve excellence on a given task.
Ability to work with little or no supervision, and develop in a challenging environment.
Leadership, problem solving, Time Management.
Computer skills: Microsoft Office Suite, PowerPoint, Web & Social Skills, Email, Spreadsheets.
PROFESSIONAL EXPERIENCE:
AUTOFINCH (A Leading Car Showroom and Repair Shop in Streatham, South London) 2016 - 2017
Shop Manager
Collaborate with management to propagate the mission and culture of the company.
Give a daily report on all relative KPIs, violation of company policies and customer concerns to the supervisor.
Prepare schedules and plan staff duty rotation to ensure prompt and efficient delivery of repair works and services.
Manage all customer concerns and ensure delivery of excellent customer service at all times.
Monitor energy usage and draw Environmental monitoring system.
Ensure all safety protocols are strictly adhered to.
Ensure good house keeping and proper maintenance of all equipment.
UKMAIL GROUP (The Leading Independent Courier Service in England) 2015 – 2016
Environmental Compliance Analyst
Collaborates with the Human Resources of the Organization on matters of Sanctions, Penalties and offences for erring personnel that violates Compliance guidelines, Environmental Management Systems.
Facilitates and ensure the use of Personal Protective Equipment (PPE) as part of Health Safety and Environment (HSE) in and around the operations workspace of the warehouse.
Facilitates and manage best practices to minimize energy consumption and waste.
Ensure good housekeeping in all aspect of operations and also ensure proper waste disposal.
Implement all aspects of environmental monitoring system and ensure its compliance.
Identify and implement critical environmental corrective actions and recognizing opportunities for improvement.
Ensure Adherence to HSE at the warehouse at all times
Carry out such other functions as may be assigned to me from time to time by superior authorities
COVENTRY UNIVERSITY 2015
Junior Environmental Analyst
Collected data on an in-situ and ex-situ basis (Pre-Construction, Construction and Post-Construction) for analysis of the impact of Victoria Road East Extension in Leicester city, England, United Kingdom.
Assessed the ecological, traffic, Archaeological and economic impacts of Victoria Road East Extension in Leicester city, England, United Kingdom.
Identified and performed risk analyses of the environmental impacts of the project.
Performed site audits and Inspection.
Provided technical and analytical advice to Management on the predicted Socio-economic, and environmental impact of the project.
Ensure Pollution Prevention and control.
BIRDS PAPER PACKAGING LIMITED UNITED KINGDOM 2015
Student Environmental Assessor
Assessed the company’s environmental policy, energy use and processes and provided technical advice to Management accordingly.
Redeveloped the Company’s Environmental Policy and Environmental Monitoring System.
Facilitated and developed a 3-year improvement strategy for environmental compliance which includes obtaining necessary International Standards Environment Certification such as ISO14001.
Functioned as Desk Officer/Liaison Intern for the Company on environmental matters with the Council and Environment Agency.
Functioned as team member in the design, plan and implementation of a sustainable Environment Management System to achieve improvements in overall environmental performance for the Company.
Reviewed and appraised Environmental Impact Assessment, Environmental Audit Report, and Environmental Management Plan from the Company and provided technical advice to Management accordingly.
SOURCE ROCK LIMITED (Protocol & Logistics, QAQC, Marine Logistics and Manpower Consulting Company Supporting the Oil and Gas Industry in Nigeria) 2012 – 2014
Quality Control Officer
Assessed the company’s environmental policy, energy use and processes and provided technical advice to Management accordingly.
Report to the QA/QC Manager, control and monitor all activities related to Quality Management Services.
Ensured all equipment were fueled and properly maintained daily to facilitate a smooth-running process.
Ensured strict adherence to all HSE protocols on site.
Ensured good housekeeping (GHK) practices
MAJOR CONFERENCES/SEMINARS/TRAININGS ATTENDED:
Encana Safety Orientation program 2017.
40-hour volunteer work Veolia Environmental Services PLC, United Kingdom
1-day Fire Service Orientation training, Nigeria.
Attended the UK Construction Week on the 6th – 8th October 2015 at the NEC Birmingham, United Kingdom.
H2S Awareness training in Accordance with International standards.
Health and safety in Petroleum Industry, Nigeria.
MEMBERSHIP:
PROFESSIONAL MEMBERSHIP
Chartered Institution of Wastes Management (CIWM) FEBRUARY 2015
Society of Petroleum Engineers (SPE) FEBRUARY 2015
EDUCATION:
COVENTRY UNIVERSITY, UNITED KINGDOM. 2016
MSc with Merit in Environmental Management
UNIVERSITY OF LAGOS, NIGERIA. 2011 BSc. (Hons) Microbiology (Second Class Upper Division)
BIO- DATA:
Date of Birth: 11-11-1989
Gender: Male
REFEREES:
Available on request
Contact this candidate