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Customer Service Data Entry

Location:
Bonita Springs, Florida, United States
Posted:
April 23, 2018

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Resume:

TRACEY LOEWEL

**** **** ***. **. ******, Florida 34120 – 239-***-****

ac4778@r.postjobfree.com

Objective: Willing and able to learn new aspects of any job, great customer service and interaction as well as accounts receivable & payable. Outgoing, fast learner, and will do any job to the best of my ability. EXPERIENCE

2011 – TO 2018

A/P, A/R SPECIALIST – ABBEY CARPET CO., INC. 3471 BONITA BAY BLVD. BONITA SPRINGS, FLORIDA 34134

Responsible for A/P and A/R for five companies, Abbey Carpet Corp., Floors To Go LLC, Next Time Inc., Royal Cove Plaza LLC. Job description sorting mail entering any accounts receivables and for A/P sorting checks per company they were received for. One company was written out on a deposit slip and I would take it to the bank. The other companies were run through a Remote Deposit Capture that was at my desk. Other responsibilities were billing for three of the companies Monthly Service Fees, Customer Connect PPC or SEM Billing. Running Credit Cards, Cash Receipts Report and sending rent to tenants. Filing, and boxing up end of year A/P & A/R. 2011 – TO 2011

RECEPTIONIST – TITAN CUSTOM HOMES – 1100 COMMERCIAL BLVD. # 118 NAPLES, FLORIDA

Responsible for answering phone, filing, interaction with multiple vendors, gathering insurance information from vendors, assembling permitting packages to submit to Collier County for permitting for new construction / additions, creating customer welcome packets and assisting purchasing manager & controller in any aspect needed

2010 – TO 2011

RECEPTIONIST – KELLY SERVICES 2500 TAMIAMI TRAIL NAPLES, FLORIDA Multiple positions including receptionist and Grey Bar Electric, responsible for answering multiple phone lines, filing, creating spreads, office reports Office Manager at Pelican Lawn and Landscaping, responsible for answering phones, estimating, invoice billing, scheduling, customer service, reconciling bank statements, and daily utilization of quick books, XL Care Medical Receptionist responsible for answering phones, entering doctor’s orders, filing, interaction with patients, creating patient records, patient packets, data entry, and entering information about a patient for a doctor. 2010 – TO 2010

ADMINISTRATIVE ASSISTANT / BOOK KEEPER – REED & COMPANY INC. DBA DREAMMAKER BATH & KITCHEN- 1826 TRADE CENTER WAY UNIT I NAPLES, FLORIDA

Responsible for A/P, A/R, Payroll, Budgeting, Data Entry, Reconciling bank statements, spread sheets, daily utilization of Quick Books, Market Sharp, Microsoft Excel & Outlook

2

2003 – TO 2009

OFFICE MANAGER – EAGLE WINDOWS & SLIDING GLASS DOORS INC. 3811 ENTERPRISE AVE, STE #1 NAPLES FLORIDAS

Responsible for expediting all purchase orders, estimates, pricing, A/P, A/R time sheets, payroll, job costing, spread sheets, scheduling, customer service, data entry, reconciling bank statements, and filing, daily utilization of “Quick Books Contractors Addition”

2002 – TO 2003

RECEPTIONIST – DESIGNS IN MICA & WOOD – 101 WEST GLADES ROAD (BOCA RATON) BRANCH IN NAPLES

High interaction with customers, both face-to-face and via telephone, in regards to company products, customers projects, and also assisted customers in finding solutions for their home interior issues. Also expedited filing, spreadsheet creation, data entry, and answered all incoming calls and routed appropriately.

1999 – TO 2002

COLLECTIONS – CHECKPOINT / ADELPHIA SECURITY – 2500 N. TAMIAMI TRL. NAPLES, FLORIDA

Promoted Supervisor of Collections within one and a half years, due to excellent performance, strong people skills, and the ability to multitask and problem solve, Called on one hundred or more customers / day to make daily collection goals of thousands of dollars, which were met or exceeded regularly. Other responsibilities included high customer service, spreadsheet creation & usage, filing, and attendance and managing corporate meetings.

1994 – TO 1999

RECEPTIONIST / MANAGER-IN-TRAINING – DOMINO’S PIZZA – 4786 MEADOWVIEW BLVD (SARASOTA) BRANCH IN NAPLES FLORIDA Promoted to Manager-in-Training and oversaw 5+ employees at a time. Daily responsibilities included answering phones, interacting with customers, register close-out, resolution of customer issues / complaints and pizza making

EDUCATION

1994-1998

DIPLOMA / NAPLES HIGH SCHOOL

SKILLS

Proficient in QuickBooks Contractors Edition, and Newest Edition, Windows XP, Microsoft Word (older edition and newer edition), and Internet, Data Entry. Experience with Microsoft Excel (older edition and newer edition), typing speed of 47 words per minute, Thoroughness, Attention to Detail, Decision Making, Detail Orientated, Multitasking, & Organizational Skills.



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