Human Resources Employee Relations

JACQUELINE POQUETTE, MBA, SPHR, SHRM-SCP

*** *********** ***** ● Townsend, DE 19734 ● Phone: 607-***-****

Email: ******************@*****.***

HUMAN RESOURCES MANAGEMENT

Strategic and tactical Human Resources Senior Manager with 20 years in management, compensation, benefits, recruiting and team building. Specialized experience in benefits, Organizational Development and employee relations with demonstrated expertise developing effective programs for recruiting, staffing, wage policies, employee evaluations and counseling. Additional professional exposure in Union contract negotiation, knowledge of Employment Law including employee rights and entitlements, recruitment, training, benefits and compensation packages. Attained JD, Rutgers Law School & MBA Wilmington University.

CORE COMPETENCIES

Employee Relations, Training, Employee Development, Benefit Administration, Wage Administration, Staffing, Recruiting

Employee Evaluation, Employment & Labor Law, Compensation Development, Contract Negotiation, Labor Relations Program & Practice Development, Policy Development, Workforce Management, Federal/State/Local Laws Knowledge Payroll Management, Change Management, EEO/AA, FMLA, ADA, Strategic Planning, Supervision, Counseling

PROFESSIONAL EXPERIENCE

METAL MASTERS FOODSERVICE EQUIPMENT CO., INC. Clayton, Delaware 2006-Present

Manager of Human Resources

Provide overall direction and management of the Human Resources function and the selection and administration of the Company’s benefit programs and payroll processing. Administer human resources policies, programs and practices, including planning, organizing, developing, implementing, coordinating and directing. Formulate and recommend personnel policies and procedures that enhance the long-range goals of the Company.

Key Contributions

●Work with legal counsel on human resources matters to ensure compliance of Company policies and procedures with federal, state and local laws and regulations.

●Maintain the Company’s compliance with EEO laws, Affirmative Action statutes and disability laws.

●Coordinate the recruitment, evaluation and selection techniques to be used in meeting the personnel needs of the workforce and management.

●Develop policies and procedures to attract, screen, test and select employees that meet the Company’s immediate and potential needs.

●Develop and oversee the Company’s appraisal and compensation programs and oversee all aspects of benefits administration.

●Responsible for the Company’s pension and 401(K) benefit plans, from employee awareness campaigns to implementation to fielding questions from retirees.

●Manage corporate training, including the development and expansion of the internal training component.

●Provide necessary education and materials to management and employees and develop new training that meets the Company’s needs.

●Oversee the administration of the Human Resources department by planning, organizing, and controlling all activities of the department.

●Participate in developing department goals, objectives and systems.

●Oversee the payroll function for the Company that includes the ongoing monitoring of the personnel budget and making certain that Company goals are being reached.

●Recommend new approaches, policies and procedures to effect continual improvements in the department’s efficiency and service performance.

SIGNIUS COMUNICATIONS, INC. Princeton, New Jersey 2002-2006

Director of Human Resources

Responsible for all Human Resources functions including management of budgets, recruiting, training and development hiring and firing, counseling and benefits. Supervised staff of three human resource professionals.

JACQUELINE POQUETTE ******************@*****.*** Page 2

SIGNIUS COMMUNICATIONS, INC. (Cont’d)

Key Contributions

●Designed, developed and implemented the human resources strategy for telecommunications company with locations throughout the United States and Canada.

●Developed and directed a high volume recruiting program to successfully fill 200 positions that reduced turnover and decreased recruiting costs by 38% in 1 year.

●Handled Mergers and Acquisitions, contract negotiations, departmental budget, team building/training, employee relations, compliance, discipline, policies & procedures, payroll, and benefit and retirement programs.

●Managed programs for EEO/AA, FMLA, ADA and related regulatory programs.

●Managed liability insurance, Workers’ Compensation, Unemployment and Disability Insurance, employment verification, job descriptions and wage/salary program administration.

●Designed improved HRIS for records management, candidate tracking and compliance reporting.

SCHNEIDER, GOLDBERGER, COHEN, FINN, Kenilworth, New Jersey 1988-2002

SOLOMON, LEDER & MONTALBANO, P.C.

Attorney

Associate in employment law firm. Counsel on various employment and human resources issues in both union and non-union environments. Practice concentrated on both private and public sector employment law. Duties included all aspects of employment litigation.

Key Contributions

●Provided counsel in all areas of traditional labor law with particular emphasis on employee benefits and discrimination claims.

●Background in a wide range of industries, including warehouse and distribution, construction and manufacturing.

●Developed policies for the investigation of sexual harassment and discrimination claims.

●Planned and directed implementation and administration of employee benefit programs, such as health insurance, disability insurance, life insurance, workers’ compensation, employee assistance programs, and retirement plans.

●Provided counsel to ensure regulatory compliance with benefit programs of ERISA, FMLA, COBRA, and HIPAA.

●Drafted employee handbooks and litigated individual employee discrimination cases.

●Appeared before state and federal agencies and courts.

EDUCATION

MSM-HRM, Wilmington University

MBA, Wilmington University

JD, Rutgers Law School at Newark

BA, Political Science, State University of New York at Buffalo

CERTIFICATIONS AND AFFILATIONS

SPHR, SHRM-SCP

Master of Science Award for Academic Excellence

Sidney Reitman Employment Law American Inn of Court

Chair of Delaware Employer Council

Chair-Elect of DE HEAL

Vice President of Communications for DelMarVa SHRM

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