Manager General

Patty Ronellenfitch

**** ***** *** *****

Sioux Falls, SD 57103

Phone: 605-***-****

Email: **********@*****.***

Objective: Looking for a position where I am able to utilize my leadership skills and work with a dedicated team to deliver high quality, professional, customer centered care within a fiscally responsible manner.

Qualifications

I am an experienced Restaurant General Manager with 25 years of experience in managing a Taco Bell store. I opened the first Taco Bell store located on 10th Street in Sioux Falls, SD in 1991, and in 2012 was proud to be able to assist in “re-opening” a new store at the same location.

I have utilized and enhanced my restaurant management skills through day to day involvement with- orientation of new employees, staying abreast of new corporate policies and procedures and deploying them out to team members in a timely, organized manner. I am up to date on all the current food and health inspections for the state of South Dakota and pride myself in keeping informed of proposed/ new regulations.

My philosophy of excellence in fast food restaurant services starts and continues with the focus of quality product delivered by professional staff to each of our guests. This excellence includes due diligence on part of the team on an on-going basis to provide individualized guest services, as well as a strong leader who is dedicated to the corporation/ company and local team members of the restaurant.

Education

1990 – 1992 General Education, Nettleton Community College

1987 – Diploma from Worthington Senior High School

Work History

05/01/2016 – present – Manager Popeyes 10th Street, Sioux Falls, SD

Assisted in opening new store

Oversight of hiring 90 + team members

Training / Orientation of a new fast food service to team members

Financial Stewardship: budgeting, maintain budget for 10th Street location while improving fiscal performance and accountability for the corporation; appropriate staffing level for peak/low flow periods

Purchasing/Ordering of product/ supply to maintain the appropriate par level demand of product sold

Optimize profits by controlling food, beverage and labor costs on a daily basis

Oversight of daily operation cash management to include but not limited to: change order, deposits, register accountability of cash flow.

Responsible for daily Quality Control measures to include: monitoring of temperature of food, refrigeration, water.

Conduct pre-shift and monthly meetings to ensure organizational efficiency

On-Call 24/7 for any concern related to Popeyes

09/01/1991 to 02/2016 - Restaurant General Manager, Taco Bell 10th Street, Sioux Falls, SD

Responsible for day to day operation and supervision of 28-32 team members

Financial Stewardship: budgeting, maintain budget for 10th Street location while improving fiscal performance and accountability for the corporation; appropriate staffing level for peak/low flow periods

Purchasing/Ordering of product/ supply to maintain the appropriate par level demand of product sold

Optimize profits by controlling food, beverage and labor costs on a daily basis

Oversight of daily operation cash management to include but not limited to: change order, deposits, register accountability of cash flow.

Responsible for daily Quality Control measures to include: monitoring of temperature of food, refrigeration, water.

Conduct pre-shift and monthly meetings to ensure organizational efficiency

On-Call 24/7 for any concern related to Taco Bell

Efficiently and professionally resolved guests problems or concerns to their satisfaction

Accomplishments

Received 90% and above on Health Inspections

Received “Green” and few “Yellow” ratings on Taco Bell “Core” inspections.

Awarded “Golden Bell Champion Restaurant” 2002- 2005

Overall

Guest oriented

Strong leader

Supervisory skills

Hiring and Training

Stable work history

Adaptable

Dependable

Quick Learner

Food Safety

Serve Safe Certification Expiration 2020

Contact this candidate