Administrative Assistant

Sheryl Little

Dynamic Insights & Strategies

EXECUTIVE & C-SUITE SUPPORT PROFESSIONAL

Resourceful, seasoned Executive Assistant proficient in calendar management, coordinating domestic and international travel arrangements, organizing large-scale events and meetings, and generating detailed reports for C-Suite and Senior Leadership executives. Highly self-motivated with a sound work ethic. Skilled at multitasking with a strong attention to detail. Employs professionalism and exemplary communication skills to exceed client and company needs. Specific strengths in:

Strategic Planning • Event Planning • Project Management • Travel Planning/Management • Office Management • Organization • Copyediting • Effective Communication • Time Management

Meeting Coordination • Report/Presentation Preparation • Client/Vendor Relations • Calendar Management

CAREER TRACK & PERFORMANCE DRIVING FORCES

Randstad Memphis, TN

Administrative Assistant November 2016 - Present

Purpose and Scope: Answer phones and greet visitors for clients

Organizational Impact Contributions:

Cover front desk and answer phones

Provide assistance as required

Office Team Memphis, TN

Administrative Assistant April 2017 - Present

Purpose and Scope: Provided administrative assistance to Club Manager

Organizational Impact Contributions:

Assisted managers with any secretarial needs

Answered phones and greet customers

Provided assistance to staff as required.

Owens Corning Memphis asphalt Memphis, TN

Administrative Assistant April - July/2015

Purpose and Scope: Provided personnel and administrative support to plant manager, staff, and leadership team.

Organizational Impact Contributions:

Prepared high-level reports for leadership team

Coordinated work orders, ensuring completion, and updating leadership via SAP platform

Ordered for the plant to run smoothly.

Maintained employee time-cards and vacation requests

Streamlined and introduced new filing structure for files, manuals, boiler-plate documents, and certification documentation.

Organized monthly plant meeting with development of agenda, presentations, communications, and tracking attendance

FedEx Tech Connect Memphis, TN

Executive Assistant II to Managing Director 03/1997-09/2014

Purpose and Scope: Provided administrative support to the offices of the Managing Director and Vice President.

Organizational Impact Contributions:

Provided calendar management for Managing Director and VP of Customer Service, coordinated meeting logistics and agendas for both internal and external attendees.

Organized logistics and itineraries for both domestic and international travel.

Created memos and other communications for management’s signature.

Prepared high-level presentations, reports, and agendas for executive meetings, seminars, and external benchmarking sessions.

Created online action item log to ensure compliance with ISO standards. Result: Provided much more efficient system for management and accuracy for deadlines

Processed all invoices, expense reports, and budgets to ensure adherence to budget guidelines, proper GL coding, and account for any discrepancies

Responsible for ordering all office supplies, including computers and telecommunications equipment to ensure smooth department operations.

Coordinated employee activities for department resulting in greater employee satisfaction and engagement

Received Administrative Excellence Award 1998 – 2011

Fedex Employee Communications Memphis, TN

Secretary V 07/1990-03/1997

Purpose and Scope: General office administrator while operating as acting editor for important internal communication projects.

Organizational Impact Contributions:

Performed general administrative tasks – typing filing, answering phones, coordinated travel arrangements. Coordinated focus sessions for employees and management

Coordinated global distribution of printed materials to employee’s home and internal locations

Maintained confidential and sophisticated contracts with outside vendors

Team Leader of Secretaries Seeking Solutions group comprised of support professionals within FedEx to share best practices and create networking opportunities. Also served as editor of a newsletter distributed globally to all administrative support and management

LEARNING CREDENTIALS & ENRICHMENTS

coursework – Journalism with minor in History • 2007 to 2013

University of Memphis, Memphis, TN

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