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Manager Project

Frisco, Texas, United States
April 23, 2018

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Mohan Chakka

Frisco, Texas ***** (214) 789–9580

Project / Program Delivery Leader

Exceptionally adept Project / Program Manager and high-energy leader who has successfully managed delivery of up to $30 M programs and projects

Known for extensive knowledge of IT department functions, broad scope of experience, dedication to corporate goals, and ambition for seeking out opportunities to reduce costs while improving services with excellent interpersonal, staff management, and communication skills

Proven ability to drive and deliver high-impact, high-dollar outcomes by streamlining Program / Project Management processes; Well organized and proficient in planning and handling multiple tasks

Highly effective in establishing and maintaining relationships with various stakeholders in the project lifecycle to ensure the delivery is smooth and successful

Innate ability to identify opportunities for Growth and Process improvement while delivering the projects / programs on time, within budget and good quality

Areas of Expertise

Delivery Management

Vendor Management


Scrum team management

Financial Management

Policy / Process Improvement

SaaS / PaaS / IaaS

Data Analytics

Risk Management


Waterfall / Agile

Big Data

Business areas

Wireless Telecom / IoT

Real Estate / Mortgage




Always assumed overall accountability and responsibility for projects and program delivery including the development and tracking of High level and detailed Project Plans including timelines, resources and costs.

Managed program delivery of a New Billing Platform (wireless and IoT involving Cloud and delivery automation) at T-Mobile and delivered SAP ISU CRM implementation at TXU Energy

Standardized Intake process from business and developed various process related templates for PMO governance including financial management, risk and mitigation planning

Prepared business cases and Managed priorities by working closely with various IT teams

Delivered projects / programs within Budget, on time and with great quality including status reporting for various stakeholders

Drove Data Center migration projects and Infrastructure improvement projects

Defined goals, strategy, staffing, scheduling, risks/ mitigation plans, allocation of resources for various projects

Managed and delivered release communications, deployment plans including operational and business readiness

Utilized Agile, iterative, Hybrid and conventional waterfall models to deliver projects

Carefully tracked changes to the requirements to ensure scope management is done accurately and created change requests as necessary

Delivered and implemented multiple third party solutions by working closely with internal and external stakeholders

Career Highlights and Experience

T-Mobile USA, Inc., Richardson, Texas. 05/2012–

PMO Lead, Wholesale Program and Project Delivery

Led and managed multiple complex Projects / Programs through delivery to support Wholesale Business. Worked with various Stakeholders and Manage to ensure there is no risk to delivery timelines, Budget and Quality.

New Billing Platform ($30M): Delivered a technically and functionally upgraded billing platform to support faster delivery to market (shift from code based delivery to configuration based delivery) (NetCracker Platform)

Customer Migrations ($11M): Supported platform migration of several millions of customers to support new business acquisitions (Amdocs to NetCracker; including Oracle Fusion and TIBCO as middleware)

Mohan Chakka (214) 789–9580 Page 2

Defined Templates for various project deliverables

Managed and delivered projects to support Weekly Releases, Monthly Releases and Quarterly Releases

Programs Managed include Supply Chain, New Payment System, Oracle to TIBCO Migrations, Product Catalog implementation, Web and Mobile Web site implementations

Built the estimates, schedules, project and task tracking mechanisms, project reporting, Gantt Charts, resource availability plan and ensured the projects go through proper approval process

Worked closely and mentored developers and QA analysts to ensure requirements are properly implemented

Worked very closely with all stakeholders during all phases of project lifecycle (Planning, Requirement analysis, design, integration and acceptance testing and deployment)

Tracked the progress of the projects and programs continuously to ensure corrective actions are taken on time

Status reports communicated to various levels of stakeholders including executives

TXU Energy, Irving, Texas 03/2009–05/2012

Business Delivery Manager

Led, drove and delivered high quality, cost effective, fast and efficient solutions. TXU is a complex Managed services environment with multiple vendors driving multiple areas with different delivery methodologies.

Relationship with Internal and External Stakeholders: Defined Relationships with many vendors, development and test teams in a multi-team environment. Defined new processes to work with business teams

Change Control Team: Worked with development teams, Ops team and Security team to define the change control process in a multi-technology environment to ensure extremely stable moving into production

Process Improvements: Improved a wide variety of processes within and leading into various delivery phases. These led to early detection of defects, Handoff criteria between teams, speeding up the testing delivery, etc.

SAP CRM – ISU Implementation: Worked with various teams efficiently and effectively to ensure a great and successful delivery

Fixed and Mobile Website Implementation

Centex Corporation, Dallas, Texas 08/2007–12/2008

Program Manager, Project Portfolio, Change and Release Management

Worked in the PMO team, creating and maintaining project portfolio, and led projects to successful completion

Worked as Change Manager owning the whole Change control process (including SAP)

Established an Integrated QA environment, Quality Assurance Processes and Procedures; developed the team from scratch;

Established Release Calendars, Management and communication processes

Various other places 07/2004–08/2007

Various roles as Program / Project / Delivery / Development / QA Manager

Archon Group (Subsidiary of Goldman Sachs); Countrywide Corporation; Transplace

AdvancePCS / CVS Caremark 07/2001–06/2004

Delivered RxClaim projects

Played Subject matter expert role for RxClaim adjudication as well as backend reporting functions

Trained teams (PMs, BAs, Developers and Testers) on RxClaim Platform

Education and Other Details

M.S, University of Hyderabad, Hyderabad, India

US Citizen

Agile Management Training


Rally, Jira, Clarity, ALM, PPM, Confluence, Excel, MS Project

Voluntary Activities

Serving Homeless people and disabled kids; Providing Financial aids to poor children

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