Senior Licensing Analyst

Lee Jenison

704-***-**** ***********@*****.***

*** ***** *** **, *******, GA 30316

Work Experience

Microsoft (Contracting through Artech Info. Systems) 2016 - Current

Senior Licensing Analyst – Business Desk Solutions Group February 2016-Current

Interpret data and perform pricing analysis, reconciliation, and tracking of proposals within the Commercial Solutions Execution Team for Microsoft's most profitable sales division; Enterprise Agreements for Volume Licensing

Field questions from team members and licensing sales specialist on especially complex software licensing problems and provide interpretation of Microsoft licensing policy and theory

Build partnerships with internal stakeholders while keeping in mind the big picture

CRM, Microsoft Office Suite (Excel, Word, Outlook & PowerPoint), Auto Hotkey, SharePoint, and quoting software

MCP: Microsoft Certified Professional (74 -678), Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations

Project work:

Independently developing working knowledge of SQL Server through online coursework and SQL Server Developer & Microsoft Access

Tracked team statistics; analyzed data to determine individual performance and provided results to management

Identified trends within internal sites and re-developed process documents to implement process improvements

A key member of an SMB project team with the goal of reducing Licensing Sales Specialist and Account Executives workload using strategic thinking and decision making

User Acceptance Training (UAT) for internal tools, participating in the hiring process, performing Quality Assurance on team member’s work and managerial responsibilities when needed

Achievements:

Consistently a top performer as measured by accuracy, productivity, and efficiency

Nominated by management and received performance award for my FY18 Q2

Served as training lead for internal technical training modules

Leading daily mentoring of multiple new Analyst to accelerate their success and career development

Wells Fargo 2015 - 2016

Mortgage Loan Specialist – Short Sale Liquidations September 2015-February 2016

Responsible for reviewing and adjusting collection portfolios requiring special analysis to reduce delinquency within company and investor guidelines by collecting and reviewing financial information and adhering to the terms of the agreement

Helped develop an innovative loan processing progression which tested a new procedure of reviewing loans for short sale implemented throughout Wells Fargo’s liquidations department

Assisted underwriters, realtors and attorneys to prepare loans for the short sale review process

Analyzed account equity to determine foreclosure status and gathered additional supporting credit documents to prevent customers from having to begin the foreclosure process

R2 Logistics (Collegiate Employment) 2014 - 2015

Freight Broker January 2014-January 2015

Co-managed the branch’s largest account; provided communication and problem-solving support within a change driven environment requiring adaptability and teamwork. Scheduled pickup and delivery times, tracked shipments from pickup to delivery, provided daily reporting to the customer

Leveraged customer focused interpersonal communication skills to transport high volumes of product throughout the continental US, Mexico, and Canada

Located available equipment to transport commodities within a strict timeline; negotiated rates with equipment owners, and was responsible for brokering freight from customers to asset-based transportation companies while maintaining a required profit margin

Education

University of Alabama Tuscaloosa, AL

Bachelor of Science – Finance June 2015

Honors and Activities

Boy Scouts of America – Eagle Scout

American Legion – Senior Legion Baseball Coach

Myers Park Trinity – Little League All-Star Coach

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