Data Analyst

PRITISH SHARMA

**** ******* **** ** • Harrisburg, PA 17111 • Cell # 717-***-****

**********@*****.***

EDUCATION

Harrisburg University of Science and Technology Harrisburg, PA

Masters Major: Data Analytics 2015-2017 Cumulative GPA: 3.8/4

University of Mumbai Mumbai, India

Post Graduate Diploma Major: Marketing Received in 2015

Cumulative GPA: 3.7/4

Indira Gandhi National University

Bachelor of Science Major: Management New Delhi, India

Cumulative GPA: 3.5/4 Received in 2014

Relevant Coursework: Hadoop and Map Reduce in Big data Architecture, several projects completed with R studio and Flex dashboards. Sound skills in SQL, Cloud Computing, Performance Support Tools, Data Mining, ETL, Risk Analysis, Modelling, Monte Carlo Simulation, Data Processing, MS Office, Medallia CRM

EXPERIENCE

Data Analyst US Tech Solutions/Ahold Carlisle, PA

Sept 2017- April 2018

Working for the client Ahold, preparing and modifying giant sign files in excel

Importing excel data into R Studio/Tableau and performing data cleaning to transform raw data into consistent data before visual analyzations

Building Regression model with dependent and Independent variables from the data

The Statistical Model describes the relationship among variables which helps in generating various products relationship

Using SQL to analyze larger datasets, creating multiple tables to aggregate the data and joining various smaller and larger datasets

Analyzing multiple giant datasets to visually represent the lead store in dashboards

Using word cloud to represent customer feedback and satisfaction with products and services offered

Technical Analyst Best Western Harrisburg Hershey Hotel Harrisburg, PA

Dec 2015- Sept-2017

Working as a technical analyst analyzing customer reviews using LIWC and word cloud

Used different packages in R Studio to analyze customer’s data from Medallia and visually representing the data using plots, graphs and histograms

Used Medallia, CRM to analyze real time customer feedback and build business to customer relationships

Flex dashboards to display the visualization of data

Designed an architecture using Hadoop ecosystem tools which displays customer segmentation data

Provided recommendations to the management to improve customer feedback that would translate into increase in ADR, Occupancy and REVPAR

Change Management Intern Maersk Global Services Mumbai, India

June 2015-August 2015

Worked with the change management Team to promote methods to re-direct the use of resources and reshape the organization

Promoted change management internally using banners to improve employee productivity

Help the IT team promote the use of technology over manual work

Used Word cloud to design the vision and mission statement at Maersk

Business Process Transformation Intern Adani Logistics Ltd. Mumbai, India

March 2015-May 2015

Worked with the Business Process transformation team, analyzing IT requirements and applying six sigma and lean methodologies to improve the process of workflow

Helped the team implement dynamic system development method to improve technical feasibility

Created simulations on the analysis based on business processes

Used Crystal ball for finding the missing values in the analyses

SKILLS AND INTERESTS

Application Expertise: R Studio, MS Office, Data Mining, Data and System Processing

Technical Knowledge: Hadoop, SQL, Big Data Architecture, Data Visualization, Simulations, Modelling, Data Cleaning and Transforming, ETL Data Warehousing, Pivot Tables, Charting

Languages: Fluent in English and Hindi

Hobbies: Weightlifting, Hiking, Nutrition

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