ERIN KOON

*** ***** ***

Portage, Indiana *****

574-***-**** ac46ub@r.postjobfree.com

Background Summary:

Quality Assurance Engineer with 10 year of experience in automotive, aerospace, manufacturing, and caster & wheel industry. Certified ISO 9001 & AS9100 Internal Auditor. Excellent project management skills coupled with strong communication, written and organizational skills. Quick learner and able to adapt well to rapidly changing environment.

SELECTED ACCOMPLISHMENTS

•Managed major projects using an action plan and meetings to stay on track and focus on a resolution.

•Performed Root Cause investigations related to quality errors

•Managed vendor database of suppliers and ensure the suppliers are notified and are in compliance and track vendor performance.

•Collaborated with Engineering in product design and process improvements

•Facilitated disposition of product on corrective actions related to Corrective Action Reports(CARs) by being a facilitator between the Suppliers, Engineering and Manufacturing team.

•Managed and directed Internal Audits.

•Maintained quality charts and reported on any trends. Created and implemented Quality procedures, work instructions and forms for new/modified processes to be in compliance with ISO 9001Quality System Regulations.

•Created training for the entire sales and quality teams using PowerPoint to empower the teams to utilize the Salesforce database properly.

Professional Experience:

Colson Group USA St. Joseph, Michigan The Global Leader in Casters and Wheels

2017 to Present

Quality Engineer

Escalation/support liaison for customer issues

Monitor overall plant customer quality performance metrics and evaluate data

Lean/Six Sigma

Support development of a continuous improvement across all Colson facilities

Participate in launches for new programs

PPAP Approvals

Employee Training

Develop Customer Scorecard Database

Provide upper management Flash Reports and Goal Data weekly and monthly

PEI-Genesis South Bend, Indiana Leading global provider of custom engineer connector and cable solutions

2013 to 2017

Quality Engineer

PPAP

FAIR

Customer Relations

8-D, 5P and 5 Why

Blue Print

First Piece Inspections

QWP Development

AS9100 Internal Auditor

Nishikawa Standard Company (NISCO) Bremen, Indiana Manufacturer of sealing systems for the auto industry

2011 to 2013

Quality Engineer

PPAP

Customer Relations

8-D, 5P and 5 Why

MRR

Blue Print

First Piece Inspections

QWP Development

Customer Portal Maintenance

Internal Auditor

GD&T

Warranty Return Investigator

NCMR

Patrick Metals Mishawaka, Indiana Aluminum extrusion and powder coat painting

2011

Quality Engineer

ISIR

RGA/RGR

Employee Training

Safety Committee

8-D

Root Cause Analysis

GD&T

G.P.-12

Internal Audits

Line Audits

First Piece Inspections

PPAP

Blue Prints

Calibrations

Moister Testing

Burn testing

Prototypes

MAP of Easton Granger, Indiana Sound insulation company

2010 to 2011

GP-12

Internal Audits

Line Audits

First Piece Inspections

PPAP

Blue Prints

Calibrations

Moister Testing

Mesh Sample Testing

Burn Testing’

Prototypes

Mann+Hummel Global distributor and manufacturer of filters and filtration products

2008 to 2009

Quality Engineer Intern

2009

• Prepared PPAP submissions from ballooned prints utilizing ASME

Y14.5, GD&T and specifications

• Utilized Microsoft Excel to create PPAP, cost breakdown, &

quality tracking charts

• Responsible for all phases of quality input in engineer

programs including but not excluding. Troubleshooting,

supplier interface, component/assembly inspection, tracking,

documenting and report writing, SRR, PPAP, GP12.

Document Control Intern

2008

• Responsible for quality document creation and maintenance for

new programs

• Managed document and data control for new projects

• Interfaced with engineers and managers for quality control

plans and PPAP

• Assisted in research and implementation of corrective and

preventive actions

EDUCATION:

ITT Tech, South Bend, Indiana - 2008 -2010 Associates Degree

Area of Study: Computer Electronics Engineering Technology

Currently attending Grand Canyon University On-Line = Majoring in Bachelor of Science in Applied Management

ADDITIONAL SKILLS:

CIM Database: Global Intranet for blue prints,

SAP, Document Control,

Safety Training, OSHA Training,

5S and Kanban,

Blueprint reading, GD&T,

8D, 5Y, Six Sigma problem solving

Certified Internal ISO Auditor

Certified AS9100 Internal Auditor

Honda Certified

NARS

CPCS

SQM

5P

Microsoft Word,

Excel,

PowerPoint 2007

UPS WorldShip

Summary:

I look forward to providing references and discussing in person how my

skill sets can benefit your organization.

Contact this candidate