Resume

Sign in

Project Manager Sales

Location:
Gibsonville, North Carolina, United States
Posted:
April 19, 2018

Contact this candidate

Resume:

Shigeru Tsutsumi

Gibsonville, NC

Mobile: 503-***-****

Skype: shigeru3999

Email: ac46t2@r.postjobfree.com

Profile

With 25+ years of rich industry experience encompassing translation, software localization, and project management for 40+ different languages, I am a Trados expert with terrific experience in troubleshooting with clients, as well as international sales and marketing.

I possess a comprehensive awareness, understanding, and respect for global business practices and an uncompromising commitment to providing the highest quality services and products. I'm a fair-minded manager who develops a motivational team environment where achievement and innovation are recognized and rewarded. I have a competitive spirit, integrity, and a strong work ethic all of which drive each and every aspect of my business and personal affairs.

Currently, I work at Globalization Partners International (GPI) as a Senior Project Manager, responsible for creating quotes, managing translation vendors for over 30+ languages, and executing localization projects while closely monitoring budget, actual costs, and overall profit margins.

Skills & Experience include:

* Managing Software Localization & Globalization with over 30+ languages

* Recruiting & Building Production Teams

* Building Software QA team

* Familiar with CAT tools

* Familiar with connector for CMS

* Skilled liaison between diverse global business environments

* Managing project teams to fulfill customers’ satisfaction.

* Setting up and configuring the network devices such routers and switches.

* Initiating & Developing Strategic Relationships

* Strategic planning for Marketing and sales

* Project Development & Management

* International Business/Trading

* Fluent in Japanese

* Fluent in English

Professional Experience

Globalization Partners International

Vienna, Virginia

Multilanguage Translation Company

Senior project manager 1/3/2015 – Present

* Planned and implemented team meetings with lead programmers and lead QA team members

* Monitored budgeted and actual costs

* Supervised, monitored and reported the progress of projects to superiors and clients

* Built and maintained positive relationships with clients

* Executed projects in a timely manner

* Maintained continual communication with Japanese clients

* Coordinated our engineers with the expectations of our Japanese clients

Cisco Systems

Morrisville, North Carolina

Networking device & software developer/manufacture

Network Lab Technician 12/2013 – 12/2014 (1 yeas contracted work)

*Function as an adhoc interpreter both oral and written communication between English and Japanese speaking staff.

*Help Japanese customers in Japan to solve their issues.

*Monitor and use the CALO (Customer Advocacy Lab Operations) case-tracking tool for lab work instructions.

*Locate networking equipment and interconnect physical layer components.

*Establish layer 2 and layer 3 connectivity.

*Load appropriate Cisco IOS images.

*Complete cases within established service level agreement times.

*Update and maintain the Inventory Tracking Management and System for all equipment within CALO labs.

*Install, rack and remove equipment within CALO labs.

*Liaison between Cisco US and Cisco Japan

Okaya USA, Inc.

Morrisville, North Carolina

Distributor/supplier of Auto machinery and tools

Sales Manager: 3/2013 – 6/2013 (3 months contracted work)

* Maintain good relationship with existing customers

* Initiated and maintained strategic relationships with key decision makers within target companies resulting in long-term business partnering

* Originated and launched aggressive sales strategies to secure significant increases in market share

Freelance translator, interpreter and business consultant

North Carolina, 4/2012 – 12/2014

Linguistic Systems, Inc. Japan

Tokyo, Japan

Multilanguage Translation Company specializing in Legal industry

Managing Director for Japan office: 9/2010 – 3/2012

* Responsible for strategically locating, setting up and opening LSI office in Tokyo

* Designed overall marketing strategy; developed prospect lists; conducted cold calls; planned and delivered sales presentations

* Initiated and maintained strategic relationships with key decision makers within target companies resulting in long-term business partnering

* Originated and launched aggressive sales strategies to secure significant increases in market share

* Communicating and reporting weekly activities to the main office in Boston, US.

* Managing and leading project managers to execute projects to fulfill customers’ satisfaction.

* Recruiting freelance translators by testing their knowledge and accuracy of translation.

* Setting up the quality assurance process to meet Japanese standard.

Mitaka Thebigword

Tokyo, Japan

Multilanguage Translation Company

Business development manager: 4/2008 – 10/2009

* Designed overall marketing strategy; developed prospect lists; conducted cold calls; planned and delivered sales presentations

* Initiated and maintained strategic relationships with key decision makers within target companies resulting in long-term business partnering

* Originated and launched aggressive sales strategies to secure significant increases in market share

Welocalize

Portland, Oregon, USA

Software Localization Company

Director of Japan Office: 4/2004 – 5/2007

* Acted as liaison between our US clients and their Japanese clients

* Provided assistance in communicating expectations and needs while supporting, encouraging and combining effective business strategies from both parties.

* Established Welocalize office in Japan

* Developed standard operation procedure of the review process for Japanese clients

* Developed and maintained positive relations with Japanese clients

* Served as troubled shooter/liaison for Welocalize project managers and sales representatives and their Japanese clients.

Senior project manager

* Planned and implemented team meetings with lead programmers and lead QA team members

* Monitored budgeted and actual costs

* Supervised, monitored and reported the progress of projects to superiors and clients

* Built and maintained positive relationships with clients

* Executed projects in a timely manner

* Maintained continual communication with Japanese clients

* Japanese project manager (responsibilities included educating my team members about cultural differences and the appropriate way to communicate with our Japanese clients when there were questions or concerns)

* Coordinated our engineers with the expectations of our Japanese clients

* Project manager for printer QA projects (in multiple European and Asian languages).

Intel Corporation

Hillsboro, Oregon

Computer hardware/software manufacturer

Linguistic manager, QA lead, QA Tester: 6/2003 – 3/2004

* Perform files analysis for translator using Trados and translation memory

* Prepare files for translation and managing linguists

* Managing and maintaining Translation memory

* Managing the version control using VSS software

* Schedule QA for adaptors, software and html document.

* Supervising QA testers

* Identifying defects in software, web help and user guide

* Fix any linguistic issues, format issues and links in html document in various languages

* Test and fix html documents using HtmlQA tool

Global Software Solutions, Inc.

Portland, Oregon

Software Localization Company

Senior Project Manager and a director of Japanese Marketing: 7/99 – 11/2002

* Proposed quotes and project scheduling

* Planned and implemented team meetings with lead programmers and lead QA team members

* Monitored budgeted hours and fees

* Supervised, monitored and reported the progress of projects to superiors and clients

* Built and maintained positive relationships with clients

* Executed projects in a timely manner

* Consultant for globalization of Web pages and Web based programs (especially those targeted to Japan)

* Technical adviser to Japanese localization team within the company (ranging from documentation to help systems and applications

* Maintained continual communication with Japanese clients

* Liaison between our US clients and their Japanese clients, providing assistance in problem solving, and reporting the status of the project (using the Japanese language)

* Japanese project manager (responsibilities included educating my team members about cultural differences and the appropriate way to communicate with our Japanese clients when there were questions or concerns)

* Coordinated our engineers with the expectations of our Japanese clients

* Project manager for printer QA projects (in multiple European and Asian languages)

* Created QA MAPS, tested QA maps, scheduled and trained linguists while monitoring their progress. Reported defects through Web based defect report software

Education

Washington State University majoring in Business Administrations

Note:

Former member of Eastern Japan Rugby Union

Former member of Mt. Hood Ski patrol

Coached West Linn High School Boys Rugby Team

Team liaison for Samoan National Rugby Team, Russian National Rugby Team and US National Rugby Team.

Finisher for 2017 NYC marathon



Contact this candidate