Customer Service Account

VIVEK SINGH

Laxmi Nagar Delhi

Block **

Mobile: +956*******

E-Mail: ***************@*****.***

Aiming for career enrichment in the field of Banking/Financial market

CAREER OBJECTIVE

I seek a challenging assignment in organization that will utilize my knowledge and experience. My aim is to contribute to the objective of the organization and to grow with it. Having an experience in the fields of competition I can be sure of my commitments towards the Company which will endeavour far most in achieving goals

PROFESSIONAL SUMMARY

Professional program in commercial banking

Banking products and services

Customer service and support

NRI banking : methodology

Credit management

Modern age banking / E-banking

Risk management

Financial Markets Overview

Banking operations : Investment planning for customers

NISM - Equity Derivatives

NISM - Depository

NISM (SORM)

Modern age banking / E-banking

ATM / Internet Banking / Mobile Banking / RTGS / NEFT /

Strength:

Positive attitude, hardworking and ability to work under pressure

Ability to reach goals

Leadership quality

WORK EXPERIENCE

HDB FINANCIAL SERVICES

. AUDIT DEPARTMENT (WBO)

Designation : junior officer KYC/AML Processing

JOB RESPONSIBLTIES

Auditing of Verified Account opening forms that has been put on hold due to certain reasons according to KYC norms.

Auditing of Account opening forms of account that has already been opened.

Auditing of Account opening forms of account that has already been opened.

Special attention to CASA account opening E.g. Sole Proprietorship, Saving Salary.

Making sure that proper information has been captured.

Resolving queries for Retail Branches raised in Audit Department.

Updating the branches with latest up gradations and modifications in process flows and policies being decided by management and RBI regulations on daily basis

Releasing the hold forms after proper case analysis and returning the rejections on final scrutiny Contribution ideas and suggest process simplification and improvements.

Error free Auditing of Account opening forms, documents for compliance to the KYC Guideline issued by the regulatory authorities from time to time.

Ensuring that all discrepancies in account opening forms are raised By Verifier correctly and at a single instance.

ACADEMIC QUALIFICATION

B.COM H.N.B CENTRAL UNIVERSITY SRINAGAR GARHWAL 2012

INTERMEDIATE GIC SRINAGAR GARHWAL 2009

HIGH SCHOOL GIC SRINAGAR GARHWAL 2007

TECHNICAL SKILL

MS.Office (Word, Excel,) Typing.

PERSONAL DETAIL

Father’s Name Mr. Madan singh

Date of Birth 10th july 1992

Marital Status Single

Languages Known Hindi, English

Interest & Hobbies Playing cricket. Football.

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge.

Place:

Date:

Contact this candidate