Kescha Dean

Office Manager/Lead Agent

Newport News, VA 23607

ac46ne@r.postjobfree.com - 757-***-****

Sales industry professional experience working with the public, building a excellent rapport muti-tasking in

customer relations and servicing.

Proven ability to take charge of a project, identify and resolve problems, and bring the project to completion on

time.

The drive to consistently be an overachiever selling and retaining business for a company with policy accuracy.

Authorized to work in the US for any employer

WORK EXPERIENCE

Collections Representative

Interstate Recovery Service - Virginia Beach, VA - January 2017 to Present

Collect on past due accounts sent our company from clients.

Truck Driver Class A

Scheinder - Gordonsville, VA - June 2016 to January 2017

Delivery for Walmart Distribution Center

Insurance Agent

State Farm Mutual Automobile Insurance Company - Newport News, VA - February 2015 to December

2015

Binding and selling insurance

Promoting new business by outside marketing

Office Manager/Lead Agent

Direct General Insurance - Richmond, VA - August 2013 to January 2015

Develop marketing strategies to compete with other individuals or companies who sell insurance.

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Maintaining a binding average of 35 policies monthly.

Field Underwriter to promote good business pratices.

Office Manager & License Sales Representive

Nationwide Insurance Agency - Hampton, VA - February 2011 to January 2013

explain and write policies for clients for commercial, auto, home with a monthly average in net rate premium of

$12,500.

Field underwriter to maintain company binding guidelines.

Cross selling to existing clients during annually reviews.

Home inspector to insure proper coverage for insurance.

Insurance Agent

Direct General - Union City, GA - July 2008 to December 2010

Develop marketing strategies to compete with other individuals or companies who sell insurance.

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Maintaining a binding average of 35 policies monthly.

Assistant Office Manager

Welcome All Insurance - College Park, GA - December 2006 to May 2008

Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.

Selling and binding of auto insurance policies.

Research, price and purchase office furniture and supplies.

Shift Manager

Mcdonalds - College Park, GA - February 2002 to May 2005

Cash handling, inventory, daily deposit before closing facility

Recruit, interview, hire and oversee training for staff.

Call Center Representative

MCI World Com - Newport News, VA - January 1999 to July 2001

Explain products or services and priciest, and answer questions from customers resulting to 40+ sells monthly.

Handling complaints, settling disputes, and resolving conflicts or otherwise negotiating with the right personnel.

EDUCATION

Insurance

R.S. Thomas Insurance School - Atlanta, GA

2009

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