Project Developer

Maria Antony Joseph

***** ******* ****,

Woodland Hills, Los Angeles, E-mail: ************@*****.***

California – 91367 Mobile: +1-904-***-****

PROFESSIONAL SUMMARY

Around 8 years of total experience as an IT Professional with System Analysis, Development/Coding, Testing, Maintenance (Enhancements and Change Requests) Management and Business Analysis in the IBM Mainframe Systems.

Good Experience across Transportation, Logistics and Healthcare domains.

Over 3 years of experience in leading, mentoring, coordinating with teams in an Onsite-Offshore model.

Extensively worked on IBM Mainframe technologies using COBOL, CICS, JCL, DB2, IMS DB/DC and VSAM Technologies as Application Developer.

Having experience as a Tech Lead/Programmer/Analyst/Onsite Coordinator in mainframe environments.

Experienced in working and implemented Modernization COBOL conversion projects.

Proficient in all phases of Software Development Life Cycle (SDLC) – requirements gathering, analysis, high-level design, low-level design, coding, unit testing, system integration testing & user acceptance testing in Development, Maintenance and Enhancement projects.

Sound experience in writing and walkthrough of Functional Requirements, Technical Design, programming specifications, Unit Test Cases and System Test cases.

Good experience in maintenance and handling business-oriented enhancements in Mainframe Systems.

Experience in Project Scheduling, Project Tracking and Team Management.

Implemented large scale and small-scale development and systems integrations projects in one or more phases of the SDLC.

Current responsibilities include client interaction to understand expectations, requirements and formulate solutions for implementation.

Hands on experience with COBOL programs using Batch and Online systems including applications with Messaging and Queuing(MQ) and CICS Transactional Gateway(CTG)

Translate business needs into IT requirements that support Agile/Waterfall/Modern Waterfall methodologies.

Participated in the Agile process and the Daily Scrum, creating User Stories, Acceptance Criteria, Preparing and updating the status of the project regularly with the Burn Down and Burn up chats.

Experience in database tuning, trouble shooting and performance monitoring activities involving as application developer.

Created DB2 stored procedures to coordinate with front end JAVA screens and retrieve data from DB2 tables backend.

Experienced in working with Relational database management system such as DB2, SQL Server, and Oracle queries with knowledge of SQL.

Ensure the privacy and security of PHI as outlined in IEHP's policies and procedures relating to HIPAA compliance.

Extensively involved in Production Support (24x7) and fixing the problems.

Proven track record of meeting the customer expectation and delivering the projects on time.

Self-motivated with an ability to work independently to meet operational deadlines in a demanding fast-paced environment and a quick learner with potential interests.

Excellent problem-solving and intercommunication skills to work with all levels of management.

EXPERIENCE SUMMARY

Organization

Client

Band-Sub band/ Designation

Duration

NTT Data, Inc

CSX Transportation

Principal Consultant

May 2010 – June 2017

Deloitte LLP(contracting)

Anthem Blue Cross

Mainframe Developer

June 2017 – Till Date

TECHNICAL SKILLS

Primary Skill category

MAINFRAMES

Operating Systems

Z series, MVS FUNDAMENTALS

Project Acquired skills

COBOL, CICS, JCL, IMS DC(Online)

Database Skills

DB2, IMS DB, VSAM, MS Access

Utilities

ISPF/PDF, TSO, FILE MANAGER, CHANGEMAN, ENDEVOR, NATURAL(Basics), IBM DEBUG TOOL, IBM FAULT ANALYZER, MQ series, STORED PROCEDURES, CATOOL, GTB TOOL, EZTRIEVE, SYNCSORT, ICETOOL, TOAD FOR DB2, SAS, QMF, SPUFI, MAINVIEW, FTP, CA-7, CONTROL-M, SAR, CA-JMR, EDI, MS VISIO, REXX, MFS, XML, SoapUI,

Process Tools

JIRA, CONFLUENCE, SHAREPOINT, SERVICE NOW, IBM-FILENET, HP QUALITY CENTER, CA-CLARITY

Domain’s

TRANSPORTATION, LOGISTICS, HEALTHCARE (Billing, Medicaid, Medicare)

PROJECT DETAILS

Project Name

WGS BILLING – DEVELOPMENTS

Client

Anthem Blue Cross, California

Role

Mainframe Developer– Woodland Hills, Los Angeles, CA

Duration

(June/2017) – Till Date

Client Description:

Anthem Inc. is a Managed Health Care company with headquarters in Indianapolis, IN and numerous offices throughout the United States. Anthem is one of the nation's largest health benefits companies, with 34 million members in its affiliated health plans and more than 65 million individuals served through its subsidiaries. Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are leading health care providers in the United States serving various states.

Summary of Important projects:

Intermittent Work Force: Anthem is introducing a new product line targeting part timers, seasonal workers, contractors etc. who are typically ineligible for traditional coverage. As a part of this new product line, billing and revenue accounting transactions would need to be suppressed in WGS. Code changes across various screens and jobs were made pertaining to the new contract codes and product lines for IWF groups.

OAD Letters: A new Delete Dependent Code was introduced for New York state with minimum and maximum age criteria to qualify as overage dependent. As a part of this project, code changes were done to generate OAD letters, MAX age letters for the members belonging to the new groups. Also worked on various enhancements around OAD and COBRA letters from billing perspective.

Clinical ABC: A new requirement from Anthem is to provide wellbeing perks(credit) to its customers who has paid the premiums on time without delinquencies and active for the benefit year. There were new programs, routines and macros designed for credit calculation and apply them to the final invoices. As a part of this project, files were received from Hallmark through EFX/FTP processes and also multiple reports were created for business review.

Medicaid/Medicare Projects: Government business division which includes Medicaid and Medicare products in Anthem. Also, involved in working with GBD-FACETS team for minor enhancements to the system and payment file processing from major bank.

Responsibilities:

Program development using COBOL, JCL, CICS, DB2, IMS DB/DC

Analyzing software specifications and identification of WGS Billing application functionalities for design, development, testing, implementation and production support.

Performing RTB (Run the Business) activities, such as fixing all the WGS Billing & Specialty Group IT related issues and bugs that may come up during the production phase. This also includes helping the application users in understanding the application and setting up the environment for them to make the application up and running.

Interacting with business and formulating the solutions for the newly proposed requirements.

Participation in Agile / Scrum daily calls.

Handled all the phases including drafting Tech response, functional design, technical design walk through documents with the client.

Estimation of time and efforts for the Enhancements.

Worked across with various teams and interfaces including SQL server(SSIS), MQ series, Oracle stored procedures etc...

Support/Guidance for SIT, UAT and Code Implementation. Prepared RTM and reviewed test cases and test results.

Worked on SAS, preparing statistical reports for weekly, monthly and yearly, as per business request.

Involved in Code review, Test results review, UAT and implementation processes.

Coordinating with business clients, supporting the application and implementing the process as per specification provided.

Answering the technical queries, driving the product initiatives and metric collection and analysis.

Reviewing work products and deploying the application in the test environment and initiating the process of user acceptance testing. It includes fixing of bugs and technical errors that may come up during this phase.

Supporting the system components during system testing, integration testing and during promotion of these components to production environment.

Supported the production release and testing teams; identified issues originated during the release and addressed all defects by determining the severity and possible resolution.

Experience in creating RTM (Requirement traceability Matrix)

Project Name

CSX DEVELOPMENTS / MAINTENANCE

Client

CSX Transportation, US

Role

Principal Consultant, Onsite Coordinator – Jacksonville, FL

Duration

(Jan/2016) – (June/2017)

Client Description:

CSX Corporation is a major rail carrier on the East Coast of United States. CSXT is in the business of moving goods for its customers on its railroad networks. CSX Technology is the technology part of CSX Transportation. This project contains Administrative System, Electronic Data Interchange, Car Scheduling System, Automated Way Billing System, Bill of Lading, Interline Received Data Exchange, Revenue Management System, Accounts Payable, Work Order Reporting System, Service Management System modules etc. CSX has most of their applications running on mainframes with IMS and DB2 databases.

Summary of Important projects:

Advanced Train Project: When a car arrives earlier than the cut-off time of currently scheduled train, system will use that Arrival Date and Time and find candidate Trains that can Depart the Car earlier than the currently Scheduled Train. Lead the project from client side involved in requirements gathering, designing, documenting, programming and coordinating with business to a successful implementation. Also, customizing the specifications for use by the ETL Specialist in converting the transformation mapping in COBOL to Informatica.

Shipment Modernization Project: Scope involving modernizing the car scheduling system from legacy mainframes to web environment. Involved as a point of contact for coordinating from mainframe perspective and worked with business, documentation, architecture and web development teams to move the current system from mainframes to front end to be utilized by the users and customers.

PTC Project: As a part of government regulatory initiative, an advance system to stop the train before accidents occur, worked on various parts of critical systems to calculate the train stats such as length, tons, brake force and send to PTC team for further processing of the data.

Responsibilities:

Program development using COBOL, JCL, CICS, DB2, IMS DB

Implemented resolutions to production problems and improved the reliability of the applications.

Work closely with Subject Matter Experts, Business Analysts and Contractors writing use case documents and process flows based on requirements written by SME's and BA's for web-based intranet Commercial Business Transportation system including renewals, new business and endorsements.

Conducted requirements walk through review meetings via webinar, remotely and on site with business, developers, SME's, BA's, Project lead and management.

Performed as liaison between SME's and programmers when clarification needed to be made regarding business use case requirements.

Analysis, design, & developments of various enhancements based on client requirements

Created Functional and Technical Specifications (FS and TS).

Estimated time and efforts for the Enhancements.

Involved in Code review, Test results review and documentation.

Involved in UAT and helped business users to test the solution before implementation.

Interacting with offshore team to download the work and coordinating the work flow

Project Name

CSX DEVELOPMENTS / MAINTENANCE

Client

CSX Transportation, US

Role

Senior Consultant, Onsite Coordinator – Toronto, Canada

Duration

(Nov/2014) – (Sep/2015)

Project Description:

Work Order Reporting System (WORS):

The Work Order module involves with the issue of Work Orders for the Train Crew and the Crew in turn reports the status of the work to the host computer system via. CSC (Customer Service Center). Work Order Reporting Systems prepares the Work Orders to be performed by crews at customer’s locations or at stations mile posts. Work Order is a set of instructions to be faxed to the conductor, the type of work to be performed at a station mile-post or customer location.

Car Scheduling System (CSS):

Car Scheduling System (CSS) is a tool used to translate the Operating Plan and the Service Goals of the Railroad into specific schedule/instructions which indicate how each car should move in accordance with the Plan-Trip Plan. The movement of a rail Shipment is not limited to one train but could in fact move in several trains before reaching the Destination this led to the concept of Planning a Trip. It’s a predefined plan associated with the movement of the CARS and TRAINS over a Railroad from Origin to Destination.

Train Management Concepts (TMC):

TMC is the corporate system of record for Train Arrival and Departure data. Stores and maintain the train operating plan. Manages the daily operation of trains allowing for railroad exceptions. Support regulatory requirements by maintaining train authorization history data.

Responsibilities:

Program development using COBOL, JCL, CICS, DB2, IMS DB

As an Onsite Coordinator provided direction, expertise, feedback, and coaching to build the capability of Off-shore project team and other onsite coordinators. Supporting business partners with production issues and providing solutions.

Designed & managed development and implementation to reduce prod issues and manual effort by 30%.

Lead small and midsize projects, managed a team of 7 associates.

Responsible for managing the Development, maintenance and support to achieved the highest level of customer (end user) acceptance and satisfaction within Service Level Agreements (SLA).

Involved in Unit testing, online system testing, functional, integration and regression testing.

Prepared Program/Job hierarchy flow-charts in VISIO for documentation.

Project Name

CSX ENHANCEMENTS

Client

CSX Transportation, US

Role

Team member, Team Lead, Offshore

Duration

(June/2010) – (Nov/2014)

Project Description:

Printer Clean Up: In 2007 CSX removed around 1300 printers from various locations but they were not cleaned up from programs hardcoded and databases. This caused various issues within CSX, as still prints went to the deleted printers that caused queuing problems and at times resulted in train delay as well. So, CSX technology came with a solution to remove these printer ids from programs and databases by creating a code set that lists all the live printers so that it can be changed in the future without changing the programs.

C2EC: C2EC is the conversion project from Cobol II and Cobol MVS to Enterprise Cobol. Worked on more than 500 components on various applications that enhances the performance with new runtime library infrastructure.

Certifications/Achievements:

Received commendations from client business on my work on various projects that brought significant cost reduction, automation and time effective solutions.

Received NTT Outstanding award for my contributions on Advance Train Project.

Keane certified mainframe programmer and completed project management internal trainings.

EDUCATION DETAILS

Degree

University

Year

Bachelors in Electronics & Communications Engineering

Karunya University

2008

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