Fannie Ye

Causland lane, Richmond Hill, ON, L*S *G5

647-***-**** ac46my@r.postjobfree.com

Objective

Seeking for software testing position within a progressive Information Technology environment

Professional Summary

-3+ years of QA Analyst experience in multi-layer architectural applications and complex enterprise and/or industrial applications

-Outstanding web-based, mobile Android/IOS application, mobile web, client-server application front-end unit, SIT, UAT and web service API testing experience and proficient in back end Data testing experience

-Solid knowledge of Use Cases interpretation, Test Scenario/Suite/Case/Script design techniques, Test Execution methods, Test Results Analysis and Triage Repot Documentation

-Outstanding QA best practice on software structured development life cycle (SDLC/STLC), software development methodologies Agile Scrum, Waterfall and RUP

-Expertise in software testing process and life cycles, testing standards, test plan, strategies and methodologies, including the following testing assets: functional (positive and negative), non-functional (load, stress performance), cross browser/platform compatibility, security matrix integration, E2E usability, error handling, fail over, scalability, web service API and exploratory testing approaches

-Solid testing experiences in software development Java and C# .Net framework

-Experience in working with QC, JIRA, TFS Microsoft Test Manager, Sharepoint and Sqlserver database, IBM Websphere/Tomcat middleware and oracle database

-Hands-on experience with SOAPUI WSDL/RESTFUL web service API testing, backend data ETL and reporting complex SQL queries testing

-Familiar with functional/non-functional automation scripts, UFT/JMeter

-Effective communication and coordination skills among scrum master, BA, developers, architect, QA and business owner

-Constructive team player with analytical troubleshooting skills, can work easily with different stakeholders and can rotate easily between multiple projects/tasks

-Self initiated, be able to work with minimum supervision

TECHNICAL SKILLS

-Programming Language: C# (3yrs), Java (3 yrs), Visual Basic (2 yrs), HTML, Javascript, SQL(4 yrs)

-Testing Tools: HP QC 11.0 (3 yrs), Microsoft Visual Studio 2010 (TFS) (3 yrs), JIRA(3 yrs), QTP11.0(3 yrs), JMeter/LoadRunner (3 yrs), Selenium (1 yrs), SOAPUI (2 yrs), Fiddler

-Database: Oracle (3 yrs), MS SQLServer Management Studio 2014 (3 yrs)

-Operating System: Windows XP/10, Unix/Linux, VMWare, VPN, AXIS, SMTP, DNS

Employment History

DealTap, Toronto

QA Analyst May. 2017 – present

Project DealTap Mobile App and Web Application

DealTap Mobile App and Web Application assist real estate professionals and their clients to fill and sign forms and documents or create a PDF Markup for their own styles’ document. Real estate professionals can view and edit all forms for their every individual case.

Technical Environment: Java, Websphere, Tomcat, Oracle Toad, JIRA, QC

Facilitate test environment for iOS/Android mobile applications and web responsive design testing

Work on quality assurance and system testing activities (QA/test planning, preparation of test scripts,

test execution, defect tracking etc.) as well as vendor upgrades to the core panorama product

infrastructure environment upgrades and production deployments

Advise and provide QA expertise and technical innovative insights to product business workflow

construction, not only from technical development activities, but also from business enhancement and prototype design

Participate in project user stories backlog grooming, business requirement intakes and sign-off, attend

Sprint tasks rating, stand-up meetings, business acceptance demos and design/execute test scenarios/ cases/scripts

Develop test cases for web service, conduct functional/non-functional system integration testing and

user acceptance testing for Phase1, and Phase2 business intelligence data migration backend database

testing against business requirement document, liaise with project and client end users to validate test

conditions, test scripts and defects

Maintain and create new test scripts using QTP automation object-based function library framework,

parameterize data driving testing and using Selenium WebDriver to test main scenarios in regression

Inspire trust by being open, honest and direct in my communication, meeting my commitments and

behaving ethically in all my dealings, stay current on established tools, techniques and technologies

Provide knowledge transfer of existing resources, make decisions guided by common sense and

effective business judgment

Global Payment Inc. Toronto, Canada

QA Analyst April. 2016 – May. 2017

Project Valuable Insurance Billing Management System

Valuable Insurance Billing Management System is a backend employee insurance billing management system for payment reverse delinquent lifecycle, invoice refund receipt generation and accounting reconciliation in terms of Valuable insurance policy rating, policy change, cancellation, renewal and reinstatement

Participated in business requirements gathering and user work flows identification in project planning.

Coordinated with Dev team and assisted in risk assessment, test plan/strategy,

estimation, created and executed test scenarios/suites, test cases and test scripts

Reviewed Business Architect high level requirement and other project artifacts to understand business

use Cases and derived happy path and alternative paths from requirements for developers’ early involvement, made recommendations for improvement of applications to programmers and business owner or engineers

Collaborated with software/system personnel in application testing within an Agile Scrum environment,

such as system integration, unit, sanity/regression, database/reporting, load and acceptance testing

methods

Attended Agile stand up and Triage meeting to determine the task priority, accept responsibility and

accountability for actions and results

Built testing environment such as build deployment, Sharepoint testing artifacts, DB data preparation,

and VMWare installation on various testing stages and phases

Reported, analyzed and reproduced defects to developers/scrum master at QC/Jira during triage

meetings, including functional and non-functional cross platforms, cross browsers testing

Assisted clients UAT testing, treated all stakeholders with professionalism, dignity and respect and

supported an environment and behaving ethically in all dealings

QA Tester Jan. 2015 – April. 2016

Project Customer Management System

Customer Management System is a software for administrators to create, compile and maintain clients’ information and case histories, process invoicing and restore clients’ data

Technical Environment: C# .Net, MS SqlServer, TFS

Interacted with project development team, project manager, system solution partners and internal

management team to understand the refined business statement of work

Analyzed business requirement documentation including use cases, functional and non-functional

specification to develop test cases, set up testing environment like configuring mobile application

testing SDK emulator

Assisted Test Lead in developing Test Plan and determining test scope, participated in sprint planning

meetings, defect triage meetings, scrum meetings and walkthrough meetings and recommended business

work flow improvements

Performed various types of testing including SIT, UAT, Alpha/Beta testing, usability, cross browser UI

testing, regression, positive and negative testing to ensure high quality of deliverability

Reported and analyzed test results and kept tracking issues until it satisfied exist criteria. Validated the

“fixes” for the reported bugs, logged defects in JIRA

Communicated actively with development team to investigate and resolve issues, participated in Change

Management meeting to distinguish between defects and enhancements

UAT on-site testing assistance and data reset workaround for clients

Conducted unit web service API RestFul protocol Json testing by SOAPUI and Fiddler

Victoria Health Center, Toronto, Ontario

IT Support May 2012 – Jan. 2015

Addressed and resolved issues relating to information technology

Liaised with Health Care primary external IT providers

Set up of equipment for employee use, performing proper installation of cable, operating systems and

appropriate software

Provided supplemental help desk support for office users, onboarded of new employees for their IT

resources

Interfaced with Health Care internal and external file sharing systems to manage access and quotas

Assisted in the design and implementation of Health Care archive program

Assisted in the setup of office computers and equipment, managed IT infrastructure inventory

Trained new users on security provisions, assisted in the development and implementation of standard

operating procedures

Assisted with administering Health Care web based application as needed

EDUCATION:

Bachelor of Business Administration

Trent University, Peterborough, Ontario Apr. 2012

CSQA certification – in progress

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