Laura Maham
***** ********** ****, *******, ***** 77079 ***********@*****.*** 832-***-****
https://www.linkedin.com/in/lmaham
Senior Executive Assistant
A high performing Executive Assistant with experience supporting C-Suite Executive Leadership Teams. Possessing a broach range of experiences including aiding in the execution of business strategies, trusted to handle non-public confidentiality agreements and service level agreements, supporting sales initiatives, financial responsibility for $4 million travel and facilities budgets and involvement with organizational development. Proven leadership when overseeing cross functional administrative teams responsible for serving diverse global clientele.
Key Competencies
Confidentiality Process Improvement Employee Utilization
Event Coordination Team Building Multitasking
Complex Travel Planning Expense Management/Reporting Customer Service Investor Relations Executive Support Communications
Career Overview
Alert Logic, Inc., Houston, Texas (March 2014 – March 2018)
Executive Assistant to Executive Team/Global Office Manager
Assistant to the Executive Team (CEO, COO and EVP Sales) and led global administrative teams supporting eight offices in the U.S., Europe and South America
Designed and implemented standard operating procedures for all global offices to ensure consistent employee services while reducing expense by 15% even as head count increased
Handled confidential communications regarding client, investor, and employee data
Managed and coordinated the CEO’s and Executive staffs calendars, travel, and client functions
Organized, developed budgets and managed events including company-wide training and parties, sales conferences, regional meetings and customer onsite meetings
Administration Management Functions: purchasing, inventory management, office budgets, facility maintenance and emergency protocols for all office locations
Hired, trained and led local administrative staff - 2 direct reports and indirect oversight of 5
Planned and executed quarterly Board meetings, handled communications, travel, meeting space, and events
Executive Assistant to Executive Vice President Sales and Sales Management Team
Reporting directly to Executive Vice President and provided administrative and functional support for the sales management, marketing, and operational teams
Delivered the sales team quotas and compensation packages ensuring executive approval on all plans
Directed Human Resources on hiring protocols for new sales team members and supervised onboarding
Acted as the liaison on major projects between Finance and Sales/Operations on projects and initiatives
Managed and coordinated the Executive staffs calendars, travel, and client functions
Created and executed new expense and travel protocols that were rolled out globally to allow for standardization and greater audit compliance
Managed $2.1M travel budget and came in under plan four consecutive years
Planned and managed annual sales kickoff event with $300k budget
Progressing Experience with Escalating Roles of Responsibility
Grace Presbyterian Church, Houston, Texas (October 1995 – February 2014)
Director of Communications and Marketing
Developed and implemented all marketing plans and public relations activities to ensure alignment with the beliefs of the church
Managed and ensured strict quality control over both external and internal communications
Directed all church media: website, television, advertising, promotions, social media and newsletters
Coordinated communication between pastors, staff and lay leaders on ministry activities
Managed the following staff: Web Architect, Graphic Designer and Media teams
Assisted ministries with online registration capabilities, e-blast reminders, and web calendaring
Associate Director of Children’s Ministries
Ensured quality programming and educational teaching aides were aligned with the beliefs of the church
Sourced innovative teaching material to bring unique experiences to the children, and teachers
Managed Sunday morning children’s activities including Sunday school, special events, music programs, and creative learning opportunities
Ensured safety measures were place for all children while on campus
Recruited and trained volunteers to assist within the ministry
Communicated with parents on goals of the ministry and areas of study
Executive Assistant to Executive Pastor
Managed and coordinated the Executive Pastor and Pastoral staffs calendars, travel, and church functions
Oversaw daily activities of the church administrative staff
Coordinated staff and lay leadership meetings and retreats
Acted as first point of contact for pastoral requests and communications
Mayde Creek Junior High School Houston, Texas (August 1991- May 1995)
Middle School Special Education Teacher
Taught English and Reading to middle school special needs and at risk students
Ensured educational content aligned with each student’s needs, current abilities, and growth goals
Created a safe and nurturing learning environment focusing on each student’s potential, instead of their disability
Supervised program assistant
Education: B.S. Secondary Education
Texas State University
Proficiencies: Oracle, Concur Expense Management, Taleo, ADP, Microsoft Word, Excel, PowerPoint, DocuSign
Volunteer Work: Grace Presbyterian Church, Habitat for Humanity, Boys and Girls Country