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Executive Assistant

Houston, Texas, United States
April 18, 2018

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Laura Maham

***** ********** ****, *******, ***** 77079 832-***-****

Senior Executive Assistant

A high performing Executive Assistant with experience supporting C-Suite Executive Leadership Teams. Possessing a broach range of experiences including aiding in the execution of business strategies, trusted to handle non-public confidentiality agreements and service level agreements, supporting sales initiatives, financial responsibility for $4 million travel and facilities budgets and involvement with organizational development. Proven leadership when overseeing cross functional administrative teams responsible for serving diverse global clientele.

Key Competencies

Confidentiality Process Improvement Employee Utilization

Event Coordination Team Building Multitasking

Complex Travel Planning Expense Management/Reporting Customer Service Investor Relations Executive Support Communications

Career Overview

Alert Logic, Inc., Houston, Texas (March 2014 – March 2018)

Executive Assistant to Executive Team/Global Office Manager

Assistant to the Executive Team (CEO, COO and EVP Sales) and led global administrative teams supporting eight offices in the U.S., Europe and South America

Designed and implemented standard operating procedures for all global offices to ensure consistent employee services while reducing expense by 15% even as head count increased

Handled confidential communications regarding client, investor, and employee data

Managed and coordinated the CEO’s and Executive staffs calendars, travel, and client functions

Organized, developed budgets and managed events including company-wide training and parties, sales conferences, regional meetings and customer onsite meetings

Administration Management Functions: purchasing, inventory management, office budgets, facility maintenance and emergency protocols for all office locations

Hired, trained and led local administrative staff - 2 direct reports and indirect oversight of 5

Planned and executed quarterly Board meetings, handled communications, travel, meeting space, and events

Executive Assistant to Executive Vice President Sales and Sales Management Team

Reporting directly to Executive Vice President and provided administrative and functional support for the sales management, marketing, and operational teams

Delivered the sales team quotas and compensation packages ensuring executive approval on all plans

Directed Human Resources on hiring protocols for new sales team members and supervised onboarding

Acted as the liaison on major projects between Finance and Sales/Operations on projects and initiatives

Managed and coordinated the Executive staffs calendars, travel, and client functions

Created and executed new expense and travel protocols that were rolled out globally to allow for standardization and greater audit compliance

Managed $2.1M travel budget and came in under plan four consecutive years

Planned and managed annual sales kickoff event with $300k budget

Progressing Experience with Escalating Roles of Responsibility

Grace Presbyterian Church, Houston, Texas (October 1995 – February 2014)

Director of Communications and Marketing

Developed and implemented all marketing plans and public relations activities to ensure alignment with the beliefs of the church

Managed and ensured strict quality control over both external and internal communications

Directed all church media: website, television, advertising, promotions, social media and newsletters

Coordinated communication between pastors, staff and lay leaders on ministry activities

Managed the following staff: Web Architect, Graphic Designer and Media teams

Assisted ministries with online registration capabilities, e-blast reminders, and web calendaring

Associate Director of Children’s Ministries

Ensured quality programming and educational teaching aides were aligned with the beliefs of the church

Sourced innovative teaching material to bring unique experiences to the children, and teachers

Managed Sunday morning children’s activities including Sunday school, special events, music programs, and creative learning opportunities

Ensured safety measures were place for all children while on campus

Recruited and trained volunteers to assist within the ministry

Communicated with parents on goals of the ministry and areas of study

Executive Assistant to Executive Pastor

Managed and coordinated the Executive Pastor and Pastoral staffs calendars, travel, and church functions

Oversaw daily activities of the church administrative staff

Coordinated staff and lay leadership meetings and retreats

Acted as first point of contact for pastoral requests and communications

Mayde Creek Junior High School Houston, Texas (August 1991- May 1995)

Middle School Special Education Teacher

Taught English and Reading to middle school special needs and at risk students

Ensured educational content aligned with each student’s needs, current abilities, and growth goals

Created a safe and nurturing learning environment focusing on each student’s potential, instead of their disability

Supervised program assistant

Education: B.S. Secondary Education

Texas State University

Proficiencies: Oracle, Concur Expense Management, Taleo, ADP, Microsoft Word, Excel, PowerPoint, DocuSign

Volunteer Work: Grace Presbyterian Church, Habitat for Humanity, Boys and Girls Country

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