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Manager Quality

Location:
York, Pennsylvania, 17406, United States
Posted:
April 18, 2018

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Resume:

Stephen G. McDowell

***B Friendship Avenue, Hellam, PA 17406 717-***-**** ac46hl@r.postjobfree.com Page 1

Objective

To continually re-develop and sharpen my skillset in order to meet and exceed the demands of stakeholders.

Experience

INSPECTION MANAGER KEYSTONE CERTIFICATIONS, INC NOVEMBER 2013 – PRESENT

Maintain, create, and enact quality management system requirements to ensure compliance with accreditations:

ISO/IEC 17065 Certification

ISO/IEC 17020 Inspection

Manage and develop programs based on accreditations

Designated liaison for accreditation inspection activities at Keystone Certifications, Inc

Supervise, develop, train, and evaluate a team of 5 inspectors to ensure compliance with established policies, procedures and record keeping requirements

Monitor and present operational metrics to management team and upper management

Investigate and resolve complaints of non-compliance generated by internal and external stakeholders

Routinely audit all internal and external systems for effectiveness and corrective action response

Network with management and other staff to coordinate cross departmental cohesion

Direct, schedule, and review outcomes of 793 inspections per year, for 462 domestic and international program participants

Complete inspection activities of program participants domestically and internationally

North America, Central America, Western Europe, Eastern Europe, and South-East Asia

Ensure short term, long term, and strategic goals are met within the department and organization INSPECTOR KEYSTONE CERTIFICATIONS, INC OCTOBER 2009 - NOVEMBER 2013

Completed an average of 186 domestic and international inspections per year, in the following regions:

North America, Central America, Western Europe, Eastern Europe, and South-East Asia

Ensured that each program participant manufactured product(s) as tested or qualified in order to meet certification and inspection program requirements

Physically evaluated components, raw materials, assemblies, finished products, and facilitated product sampling

Enforced program, policy, and procedural requirements for each program

Ensured corrective actions were understood and implemented by program participants

Ensured internal conformance with ISO/IEC 17065 and ISO/IEC 17020 requirements

Provided guidelines, templates, examples and education for program participants to foster understanding and participation

Integrated with multiple departments to ensure strategic goals and needs were met Stephen G. McDowell

222B Friendship Avenue, Hellam, PA 17406 717-***-**** ac46hl@r.postjobfree.com Page 2

PURCHASING VINYLUME PRODUCTS, INC MARCH 2003 - OCTOBER 2009

Designed and implemented statistical process controls to ensure quality levels were maintained

Developed guides, manuals and visual aids to train employees on acceptance & rejection

Maintained the flow of raw materials for production demands

Assisted in production planning

Evaluated and remedied raw material non-conformance/corrective action requests

Maintained supplier relationships

Evaluated production efficiencies

Education

BACHELOR’S DEGREE PENNSYLVANIA STATE UNIVERSITY

Major: Business Management

Minor: Marketing

Related coursework: Statistics, Professional Writing, Accounting, Information Systems, Project Management, and Organizational Management

Software Systems Experience

MS Access, Excel, Word, Power Point, and One Note

AS 400

SAP

Additional Attributes

Patience

Problem Solving

Leadership

Organized

Clear and Concise

Inclusive

Responsive

Dedicated

Stephen G. McDowell

222B Friendship Avenue, Hellam, PA 17406 717-***-**** ac46hl@r.postjobfree.com Page 3

References

Steven Urich, PE

President

Urich Engineering

717-***-****

ac46hl@r.postjobfree.com

Previous Manager

Mike Marvel

Quality Manager

Masonite International – Pittsburg KS

913-***-****

ac46hl@r.postjobfree.com

Client

Dan Shiflet

Quality Manager

Keystone Certifications, Inc

717-***-****

ac46hl@r.postjobfree.com

Colleague

Joshua Simms

Branch Chief

CDRH FDA

301-***-****

ac46hl@r.postjobfree.com

Personal Reference



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