Office Assistant

PRISCILLA A. JOHNSON

**** **** *****, *.*. #*** Washington, D.C. 202-***-**** (c) 202-***-**** (h) *******@*****.***

SUMMARY: Over ten plus years of experience as Clerical Assistant/Office Assistant/Program Assistant/Front Desk Intake/Front Desk Worker/Data Entry Clerk /Clerk Typist/Receptionist. Strong goal-orientated individual with impeccable leadership capabilities, very organized and highly motivated, detail-direct problem solver, recognized for handing work assignments and dealing with the community as well as in office staff.

EXPERIENCE

2015 – Present SNI Companies Staffing Now Rockville, MD

Answer incoming calls

Received incoming mail

Processed mail for outgoing

Data entry information into computer system

Place calls to applicants regarding application process

Verified applicants employment history/personal information

Faxed over documents pertaining employment information

Assist visitors to the office

File personal information in staff folders

File folders in file cabinet

2010 – 2015 MarJul Homes, Inc. Washington, D.C.

Home for the Mentally Disable

Office Assistant:

Primary Executive Support Providing sole support to Administrative Operations Manager, Clinical Director, Clinic Manager, House Supervisors providing front desk coverage and management.

Created one hundred of patient financial folders for individual billing for re-certification of Medicaid.

Coordinated and generated daily and monthly logs, charts to maintain accurate documents for staff, consultants and individuals.

Coordinated and generated daily logs and documents for credit cards purchases and ensured timely and accurate reimbursements.

Order supplies for inner office staff including CEO/COO and House Supervisor

Answer incoming calls to the office and direct them to appropriate staff/CEO/COO check voice mail messages daily

Receive incoming visitor to the office for appointment/interviews/meeting

Call various contractors for repairs to company five facilities

Organize training space for various mandatory training for staff

Receive incoming mail and distribute to appropriate persons

Maintains records of all ordered medical supplies to support the Houses in collaboration with DON and Program Director; items such as syringes, medicine or vaccinations from specific vendors; including researching several vendors for pricing, delivery dates and other terms of sale

Maintains company inventory for entire organization

Prepare presentations for management, handles special administrative projects and/or performs office support activities for multiple management staff as needed that may include preparing reports and internet research

Keep a monthly spread sheet of all house fire drills

Maintain a log book of all MarJul Homes, Inc. individuals financial information

Maintain a log book of all individuals Medicaid re-certification’s

Fax to Department of Human Services required documents on a monthly basis to ensure that the Medicaid does not lapse.

Arrange agency meeting/special occasions at various renting developments in DC/MD/VA

1985-2009 District of Columbia Department of Mental Health Outpatient Department

Washington, D.C.

Program Assistant

Answer all incoming call to the office

Receive incoming visitor to the office for appointment/interviews/meeting

Receive incoming mail and distribute to appropriate persons

Enter all consumer demographics into data base.

Maintain consumer appointments for case managers/doctors on scheduler

Enter all authorization plans for consumers into Ecura and Anasazi software for billing.

Enter clinical notes/progress notes into Ecura with authorization plans for approval through Access Help Line

Notified ACT-4 staff when ISSP’s (Individual Service and Support Plan) has expired and new plans are needed

Verified all service for consumer and enter all codes for the authorization being entered into the mental health data base.

Gathered order forms for supplies needed for staff and office

Organized records of job services done for ACT-4

Contact appropriate department maintenance team when repairs were needed

Typed various varieties of correspondence and statistical materials

Order supplies for office

Contact administration when office equipment needs repairing

EDUCATION

Burdick Vocational High School

University of the District of Columbia

CERTIFICATIONS

D.C. Department on Disability Services Core Competencies

Infectious Disease Prevention

Crisis Intervention

Mandated Reporter Training (DC Children and Youth Safe)

COMPUTER PROFICIENCIES

Microsoft – Word/Excel/Outlook/Power Point/Internet

Ecura Provider Connect Information System

Anasazi Electronic Information System

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