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Customer Service Data Entry

Charles City, Virginia, 23030, United States
April 20, 2018

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Melinda Taylor

**** ******* ** ******* **** va **030



Highly energetic Customer Service Rep. who is outgoing and detail oriented. Able to handle multiple responsibilities. I love interacting and helping out other people.


Food Lion June 2016 to February 2017

Cake Decorator

The cakes would come in frozen and I would decorate them along with cupcakes. According to food lion guidelines.

When I came in at 7am I would take anything off the floor that is out of date to be sent to the foodbank.

I would assist the customers in the deli by slicing meat.

Dunkin Donuts

Ashland, Va. December 2013 to May 2016

Baker/Shift Leader

I was hired to be the baker that would come in at 4am to bake the donuts to be put in the display case.

In 6-8 months I was promoted to Shift Leader I still came in at 4am. I didn’t have to bake I had to make coffee and teas then put out the cash drawers.

I would supervise 5-6 persons everyday

At the end of the shift I would reconcile the cash drawers.

Kohl’s Chester, Va. October 2013 to December 2013

Customer Service

Assist customers with refunds and applying for credit cards.

Sort out any returns the customer may have brought back.

The Design Shop Charles City, Va. August 2012 to September 2013

Production Worker

When shipments for blank T-shirts would come in we would have to unpack those and put them on the shelf to be used at a later date.

Once the t-shirts have been printed they would come out of dryer which is very hot and they would be folded and packed to be shipped out.

Virginia Premier, Richmond Va. April 2006 to November 2011

Vertex Reviewer

Responsible for proofing insurance documents that were put in by the data entry clerks.

After they were checked by the Reviewers they would go to claims processing to be paid or denied.

My data entry inputting was about 10,000 ksph or more.

A.C.S. (affiliated computer services) August 2001 to April 2006

Mailroom Clerk

Open and sort mail.

Prepare outgoing mail to meet postal standards.

Take all mail to be delivered to the post office.

Type documents to be sent to the post office.

Assist with folding mailings as necessary.

Pick up mail from the post office.

Education January 2011 to May 2012

J Sargent Reynolds Richmond, Va.

I earned a certificate in Pastry Arts.

I took a class in first aid.

I learned how to make icings and cakes and pies.

I learned how to make many types of breads

Education January 2015 to Present

Stratford University Glen Allen Va.

I am going to graduate with an Associates Degree

Baked and tasted a lot of cakes and pies.

References available upon request.

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