Saravanan Kulasekaran. Sap Abap CRM Technical Consultant

Cell No: +916********* / +919********* ac463b@r.postjobfree.com

WhatsApp no: +966-*********

Experience Summary:

A Dynamic and motivated, team player having more than 15 years in the software industry, 10 years in SAP R/3 (ECC and CRM) and OData services.

Types of SAP Projects worked on include Implementation, Upgrade to Hana, Roll-out and Support projects. Exposure to complete implementation life cycle, Agile and ASAP methodology.

I have Rapid Application (RAD), Application Enhancement Tool (AET), Easy Enhancement Workbench (EEWB), Business Server Pages (BSP) and BSP using added field in service and sales module and BP Modules.

Worked extensively on Authorization, BADI, Action profile and Date profile in CRM.

Having good exposure on SAP CRM Functional (Enterprise Sales, Marketing & Service).

Abap Proxy, SOAP, Web services development using SOAMANGER WEB Reports, BSP, ABAP/4 Reports, ALV, Data Interfacing (BDC, Data Extract, LSMW), Interfaces, Adobe forms, SAP Scripts, Smart forms, Bar code, RFC, Functional Module, BAPI, Object Oriented programming, Dialog Programming, IA Batch Interface, Performance Analysis, BADI, User Exits, Credit card Decrypt & Encrypt.

Configuration of ALE and development of IDOC like Custom IDOCS and Extended IDOCS. Distribute Master Data via standard IDOC and modified user exits.

Demonstrated ability to work in teams. Highly productive and able to deliver under tight schedules and pressures.

Industry Verticals: ISU, OIL, Railways, Electronics, Automobile, Trading, Vehicle service, Warehouse, CRM, CRM Social Media, SD, MM, WMS, SERVICE and FI-CO modules.

Education: Bachelor of Engineering. (Computer Science) Period 1991-1995.

Company

Date (dd/mm/yyyy)

Designations

Location

Gohead consulating

03-04-2016 to 30-03-2018

Senior system analyst

Saudi Arabia

IBM India

26/03/2012 to 15/03/2017

Senior system analyst

India

Krypton systems Inc,USA

26/06/2006 to 30/12/2011

Programmer /Analyst

USA

Datec corp, USA

18/09/2005 to 25/06/2006

Programmer /Analyst

USA

Optimum Solution, Singapore

01/02/2005 to 30/04/2005

Sap Technical consultant

Singapore

Advanced Synergic Pte Ltd,Singapore

10/11/2004 to 31/01/2005

Sap consultant

Singapore.

Advanced Synergic Pte Ltd,India

01/05/2003 to 30/10/2003

Sap consultant

India

Recent Accomplishments.

HRDF Saudi Arabia / Saudi Aramco. (May– 2017 – Mar - 2018).

Implement by AEC

Financial support and funding for projects and institutions aiming to qualify, train and employ Saudi nationals in the private sector.

Saudi Aramco officially the Saudi Arabian Oil Company, most popularly known just as Aramco, is a Saudi Arabian national petroleum and natural gas company based in Dhahran.

Role: SAP NWGW OData / Fiori consultant / CRM Consultant

I had worked on the SAP OData services SAP CRM Social media, Sap HANA Views, CD Views, Fiori and OData services. Involved in Design discussions with the Functional People, daily attended meeting with Business people.

Experience with analysis tools like code inspector, run time analysis, SQL Trace, and SAP ABAP Test Cockpit to check the quality of the ABAP code and optimize for SAP HANA.

Create application using Rapid Application (RAD) in CRM.

Create new fields using AET Tool.

Create OData service for consuming external system using SAPUI5.

Create views, CD Views, extended base OData in S/4 HANA.

Created Info set based on the Hana views.

Created Native SQL access Hana views.

Activate OData services and SAPUI5 applications

Interface for SAP Proxy.

Badi Implementation ECC and CRM.

Environment: Sap Hana studio, Eclipse, WEB IDE, HTML5, CSS, Scripts, XML, HANA, S/4 Hana, CRM, HP Quality Center and sap solution manager.

RWE Npower UK (Sep – 2016 – Mar - 2017).

RWE npower plc is a UK-based electricity generator and supplier of gas and electricity to homes and businesses, formerly known as Innogy plc.

Role: SAP NWGW OData / Fiori consultant.

I had worked on the SAP OData services sap Multichannel foundation for utilities public sector, troubleshooting debugging Fiori and OData services. Involved in Design discussions with the Functional People, daily attended meeting with onside Business people.

SAP SAPUI5 / Fiori OData Skill Set

Created Meter Reading View SAP UI5.

Crated new Fiori screen and extended standard Fiori application.

Extended Standard OData services and ISU Utilities / CRM Utilities.

Extended FIORI screens and OData services.

Extended formatter function.

BADI Implementation.

Badi Implementation for ECC ISU utilities and CRM utilities.

User exits implementations for Legacy customer, Insurance fields for ECC.

Environment: Sap Hana studio, Eclipse, WEB IDE, HTML5, CSS, Scripts, XML, ECC ISU, CRM, HP Quality Center

Generac power systems Inc US. (Mar – 2016 – Aug - 2016).

Generac Power Systems is an American manufacturer of backup power generation products for residential, light commercial and industrial markets.

Role: SAP FIORI / SAPUI5 Developer.

I had worked on the SAP S/4 HANA activation of OData services, troubleshooting debugging Fiori and OData services. Involved in Design discussions with the Functional People, daily attended meeting with onside Business people.

SAP FIORI with OData Skill Set

Extended and enhanced Standard Fiori applications and OData services (Added fields / removing fields).

Hiding unwanted fields from FIORI screens.

Customized Internationalization texts according to client requirement.

CRM Conversion programs.

Service contract upload

Service contact Notes upload

Badi implementations for Territory Management Additional Attributes

Interface creation for PI.

Environment Eclipse, WEB IDE, HTML5, CSS, Scripts, XML, S/4 HANA, HP Quality

Center.

SHELL OIL US, UK (Jan – 2015 – Feb – 2016).

Royal Dutch Shell plc, commonly known as Shell, is an Anglo-Dutch multinational oil and gas company headquartered in the Netherlands and incorporated in the United Kingdom.

Role: SAP FIORI / UI5 / OData Developer / CRM Developer

Got trained on the various security, development, production support and quality procedures in place (Production Change Request, RICEF, Batch Control Sheet, ABAP Related Information) Involved in Design discussions with the Functional People, daily attended meeting with onside Business people.

SAP FIORI with OData Skill Set

Extended and enhanced Standard Fiori Purchase Order PR Approval and PO Approval application (Added fields).

Extended and enhanced Standard OData services.

Extended Views.

Applied custom Formatter Functions in standard Fiori screens.

Adding company logo, company website link, company description in SAP FIORI screens.

Hiding unwanted fields from FIORI screens.

Customized Internationalization texts according to client requirement.

BADI Implementation for FIORI.

Additional Fields to Master List, Purchase Order Item Details.

Badi for Approve Timesheets.

Create OData service for consuming external system.

Get the outbound deliveries using the BAPI.

Get Goods movements from Production order.

Get the Production Order.

Create service entry sheet.

Get the outbound deliveries using the BAPI.

Environment Eclipse, WEB IDE, HTML5, CSS, Scripts, XML, SAP HANA, HP Quality

Center.

KLA TENCOR, California, US. (Mar – 2014 – Dec - 2014).

Role: Senior Crm Abap Developer / SAP UI5 OData developer

Got trained on the various security, development, production support and quality procedures in place (Production Change Request, RICEF, Batch Control Sheet, ABAP Related Information) Worked in areas UI configuration tool, AET, Easy Enhancement Workbench (EEWB), BOL programming Object Oriented programming, Reports, Data Dictionary, BADI, BAPI, RICE, involved in Design discussions with the Functional People, daily attended meeting with onside Business people.

SAP UI5 with OData

Created screen in SAP UI5 with HTML5 for Case tracker using OData service call RFC.

Created screen in SAP UI5 with HTML5 for Dealer locator using OData service CRM_ORDER_MAINTAIN.

CRM Web Client UI

Create four field through AET and added in the Opportunity screen.

Added four fields into interface and reports.

Create Inbound / outbound interfaces and implemented in the PI.

Create one-time program for update Historical records.

Multi edit Tool using Order_maintain update /created forecast records.

CRM Conversion programs.

Service contract upload

Interface creation for PI.

Environment: Eclipse, WEB IDE, HTML5, CSS, Scripts, XML my SAP CRM 7.0, EHP2, ABAP/4 ECC 6.0, HP Quality Center.

CNP – Center Point Energy, Texas, US. (July – 2013 – Feb - 2014).

Role: Senior Crm Abap Developer

Got trained on the various security, development, production support and quality procedures in place (Production Change Request, RICEF, Batch Control Sheet, ABAP Related Information) Worked in areas UI configuration tool, AET, Easy Enhancement Workbench (EEWB), BOL programming Object Oriented programming, Reports, Data Dictionary, BADI, BAPI, RICE, Mainframe Data access.

CRM Web Client UI

CRM Interaction Center Alert to be presented to the CSR.

Total no of late Payment charges in the last 12 Months.

Create new window and assign view for Pick-a-Date de-enrollment, Connected Mainframe database.

Environment: PC Computer, Win NT, my SAP CRM 7.0, EHP2, ABAP/4 ECC 6.0 ISU, HP Quality Center.

CPR – Canadian Pacific, Railway, Canada. (Mar – 2012 – July 2013). Role: Senior Crm Abap Developer

Got trained on the various security, development, production support and quality procedures in place (Production Change Request, RICEF, Batch Control Sheet, ABAP Related Information) Worked in areas UI configuration tool, AET, Easy Enhancement Workbench (EEWB), BOL programming Object Oriented programming, Reports, Data Dictionary, BADI, BAPI, RICE.

CRM Web Client UI

Daily monitor production issues / Update program for Tier in old Service contracts.

WEB ui changes for default value for fields (Service Tier) new and edit / Web ui changes for currency (usd, usdn) sorting.

Environment: PC Computer, Win NT, my SAP CRM 7.0, ABAP/4 ECC 6.0.

Novartis, Emeryville, CA. (June – 2011 – Dec - 2011).

Role: Senior Abap Developer

Added new fields in Customer Master (XD01, XD02 and XD03.

Rewards update program for customers.

Environment: PC Computer, Win NT, ABAP/4 ECC 6.0

Kellogg Elmhurst, IL. (Feb – 2011 – June -2011).

Role: Senior CRM Developer

Data extract from CRM system (Contact, Billing)

Mapping program for CRM to vistex.

BADI Implementation.

Environment: PC Computer, Win NT, my SAP CRM 7.0, ABAP/4 ECC 6.0, HP Quality Center.

Carefusion Cardinal Health, San Diego, CA. (Feb - 2010 - Jan-2011).

Implemented by HCL AXON.

Role: Senior CRM Developer

Worked in areas UI configuration tool, Application Enhancement Tool (AET), Easy Enhancement Workbench (EEWB), Action profile, Data profile, Custom modifications in Middleware, Interfaces, BOL programming Object Oriented programming, Reports, Data Dictionary, BADI, RFC, BAPI, and RICE.

Date rules for service order line item to calculate First response time and To do by date.

Create Stock Transport order for Returns using BAPI CRM to ECC.

CRM Web Client UI

IC Inbox Enhancements –added search fields Product Id and Location, Date type (First Response Date, to do by Date, Product, Location.

Knowledge Article Based business roll filter.

Pop Up to be displayed in the IC Web Client/Web UI whenever an agent selects a site or changes a site assignment on the case accesses the Business Partner.

Create button in CRM Billing Preview and Output with adobe forms.

Using Application Enhancement Tool (AET) Create customer-specific fields.

Created z component called from Standard view.

Walk through down load Quotation in Excel. (Action Profile)

Quote - Generation of Activities based on Ship-to party Activities.

Badi implementation in SERVICE and Sales (Knowledge Article, Action profile).

Upload Programs

Case management uploads.

Knowledge article upload.

Created customized tables, table maintenances in the CRM.

Adobe forms and Smartforms

CRM Billing and RMA Process – Create output using Adobe form.

Create delivery note in ECC using smartform.

Environment: my SAP CRM 7.0. ABAP/4 ECC 6.0, HP Quality Center.

TIVO, Alviso, CA. (Apr -2008 – Dec -2009).

Worked in areas UI configuration tool, Easy Enhancement Workbench (EEWB), custom modifications in Middleware, Debugging Middleware, Interfaces and BOL programming Object Oriented programming, Reports, Data Dictionary, BADI, BAPI and RICE.

Master Data Upload Business Partners using LSMW.

Master data upload Case Management.

Created customized tables, table maintenances in the CRM.

Extraction program for CRM Service notes.

Extraction program for CRM Service Logs.

CRM Web Client UI.

Navigation bar profile customizing, Using UI Configuration tool position fields and columns, add fields and columns from field set, remove fields and columns, rename labels, set fields to mandatory or display only.

Using Easy Enhancement Workbench Create customer-specific fields (Added new field to data model)

BSP changes for default value for fields.

Enhancement in BADI validates Equipment data before save in the CRM.

RFC

Get next billing date and current billing date.

Interfaces

Automate Payment Block Removal using FB02.

Automated approval of Debit Memo, Billing and applying Check.

Retail RMA delivery interface.

Tracking info and shipping type updated in delivery.

Upload Program for R/3

Sales Order creation, Customer creation.

Reports using ALV.

Order Conformation Mail Status Report and Gift Card Generation with Edit Option.

Adobe forms

Invoice and Quote.

Environment: PC Computer, Win NT, my SAP CRM 2007, ABAP/4 ECC 6.0.

Applied Materials, Santa Clara, CA (Oct-2007 – Mar-2008).

Implemented by SATYAM.

Role: Senior Developer.

Got trained on the various security, development, production support and quality procedures in place (Production Change Request, RICEF, Batch Control Sheet, ABAP Related Information) Worked in areas UI configuration tool, Easy Enhancement Workbench (EEWB), Custom modifications in Middleware, Debugging Middleware, Interfaces, BOL programming Object Oriented programming, Reports, Data Dictionary, BADI, BAPI, RICE.

Using Easy Enhancement Workbench Create customer-specific fields (Added new field to data model)

Syntax Correction for Unicode abap and User Exit Changes for Technical Upgrade

Material master table in EC ZFIELDS extended in CRM (Middleware)

Interfaces & BDC

Equipment creation using BAPI.

Upload Customer Credit master.

Extraction & Upload program for FI-AR Data from SAP 4.7 to ECC.6.0 using FB01.

AP Online Get Employee details.

Automated Cost Sweep for Cost Center Expenses using F-02.

Create Value contracts used in credit training.

Adobe forms and sap script changes.

Quote document TO customer T-CODE VA21 is form (PDF file and send via email).

Create delivery.

Environment: CRM 2007, SAP ECC 6.0, ABAP/4 and Informatica.

TiVo, Alviso, CA. (Feb-2007 – Sep-2007).

Implemented by Bearing point.

My responsibilities include:

Worked in the Modules SD, MM and FICO

Worked in areas Interfaces, Object Oriented programming, RFC (WEB CC), Credit card encrypt decrypt, Smart forms, sap script, Reports, Data Dictionary, User exits, RICE, Code Review, Performance Analysis, Field Mapping, and Test Case Documents.

Interfaces.

Switch TSN (serial no) between two boxes.

Automatic Renewal process for the eligible contracts.

Extraction programs for Oracle (Data migration from SAP to Oracle).

Cost center GL, profit center, Revenue (master,header,details, text)

Billing header and details, Settlement Extraction, COPA Details, Internal order.

Purchase Order details.

Environment: Win NT, SAP 4.7, ABAP/4, Java, Beguile, Amsat, Juniper,Tracit.

FUJITSU Microelectronics Inc Sunnyvale, CA. (Nov-2006 – Jan-2007).

My responsibilities include:

Role: Senior Abap Developer

Worked in areas IC Win client & Web Client, Middleware, BADI, BAPI, BSP, RFC, Performance Analysis, Field Mapping, and Test Case Documents.

BP uploads from Third-party.

Extraction program written in SAP R/3 for CRM.

PCUI (People centric UI)

View Field changes (Added/remove fields, Group fields)

CRM IC Web Client

Used launcher Created custom BOR objects to be used inside SAP Interaction Centre.

Environment: PC Computer, Win NT, SAP CRM5.0, ECC.5.0, ABAP/4.

TiVo, Alviso, CA. (Jun-2006 – Oct-2006).

Role: Senior Abap Developer

My responsibilities include:

Worked in the Modules SD, MM and FICO

Worked in areas Interfaces, Object Oriented programming, RFC (WEB CC), Credit card encrypt decrypt, Smart forms, sap script, Reports, Data Dictionary, User exits, RICE, Code Review, Performance Analysis, Field Mapping, and Test Case Documents.

RFC (Webcc)

RMA Enquiry and RMA Get info

Upload Program using BDC

Sales Order creation, Customer Creation

Extraction program for RMA Orders

Reports using ALV.

Order Conformation Mail Status Report, Gift card Generation with Edit Option.

Email notification.

Billing Option and Reactivation Confirmation Email.

Environment: PC Computer, Win NT, SAP 4.7, ABAP/4, Java, Beguile, Amsat, Juniper, Tracit.

BERTELSMANN AG, Valencia, A. (Jan-2006 – May-2006).

Implemented by Arvato Services Inc.

My responsibilities include:

Worked in the Modules SD, MM and FICO

Worked in areas Interfaces, Object Oriented programming, RFC (WEB CC), Credit card encrypt decrypt, Smart forms, sap script, Reports, Data Dictionary, User exits, RICE, Code Review, Performance Analysis, Field Mapping, and Test Case Documents.

Web Reports using BSP with MVC using HTMLB in BIW

Customer Order Status, Factory Order Status.

Extraction program for CRM.

Smart forms changes.

Create Pack list & Deliver Label.,Conformation Label for USPS with Bar code.

Environment: my SAP CRM4.0, SAP ECC 5.0, ABAP/4, Oracle, Solution Manager.

PEARSON. OLD TAPPAN, NJ. (Dec- 2005 – Dec-2005).

Implemented by INTELLIGROUP.

My responsibilities include:

Got trained on the various security, development and quality procedures in place (Production Change Request, RICEF Related Information)

Worked in the Modules MM, WMS.

Worked in areas User exits, Interfaces, Code Review, Performance Analysis, Field Mapping, and Test Case Documents.

BDC Program

Paper Usage Substitutions to Update Component Reservation.

Wizard for Creating Memos for Shipping Items.

Environment: PC Computer, Win NT, SAP 4.6C, SAP 3.0, ABAP/4.

Panasonic. Singapore. (Oct-2004 – Aug-2005).

Implemented by Deloitte.

My responsibilities include:

Got trained on the various security, development and quality procedures in place (Production Change Request, RICE, Control Sheet, ABAP Related Information)

Worked in the Modules SD, MM, FICO and WMS.

Worked in areas Interfaces, ALE/IDOC, SAP Script, Reports, BDC.

Code Review, Performance Analysis, Field Mapping, Test Case Documents.

SAP XI (SAP Exchange Infrastructure)

Configuring Integration Repository (IR)

Data type, Message type, Message Interface Message Mapping, Interface Mapping.

Configuring Integration Directory (ID)

Service, Communication Channel, Sender Agreement, Receiver Agreement

Monitoring.

Monitoring, Caches

Extracting Shipment detail data from sap system transfer to Non -sap using IDOC & File Adapter

Extracting Purchase Orders from SAP Transfer using JDBC Adapter.

Web Reports using BSP with MVC using HTMLB in BIW.

Discrepancy Report, Customer Order Status, Factory Order Status

Conversions BDC:

BAPI for Materials Classification.

FI closing Projection posting. Diff Formula.

CO Yearly Closing posting of Dummy Cost Center

Budget Upload by cost center for 12 months.

Creation Inner labels, Picklist using Smartforms

Environment: PC Computer, Win NT, SAP XI 3.0, SAP 4.7, ABAP/4, Solution Manager, DB2

SONY INC. Park Ridge, New York. (Nov-2003 – Sep-2004).

Implemented by Accenture and Sony Information System & Solution Asia Pacific Singapore. SAP Upgrade 4.7

My responsibilities include:

Worked in the Modules SD, MM, FICO and WMS,

Worked in Areas Workflow, SAP Script, Smartforms, Reports, BDC

Software Requirements Specifications, Software Design Documents

Field Mapping, User Acceptance Documents, Test Case Documents, Reports

Bin Status ALV Report, Ageing Report.

BDCs/Data Extract:

To Receive the Posting file info from Lotus Notes and Post the Parked CN/DN in SAP and send Confirmation file back to Lotus Notes.

RFC Function Module created for posting the Parked CN/DN.

Interfaces:

To generate data file (fixed length) for parked Credit Memo/Debit Memo for FI module. (Sent to Lotus Notes)

Environment: PC Computer, Win NT, SAP 4.7, ABAP/4, BIW 3.10, WAS, Oracle

Applied Materials, Inc. (May-2003 – Oct-2003)

Implementing Partner SATYAM COMPUTERS Bangalore India.

The Implementation Project of SAP was for Applied Materials in US, Taiwan, China, Singapore, and Europe.

My responsibilities include:

Got trained on the various security, development, production support and quality procedures in place (Production Change Request, RICE, Batch Control Sheet, ABAP Related Information)

Working in the Modules SD, MM, PP.

Working in areas User Exits, SAP Script, Reports, BDC.

Field Mapping, Test Case Documents.

Reports.

Stock on Hand Quanty Plant, Storage.

Capacity Utilization Report.

Sap script.

Added for Delivery Terms & Inco Terms Disc.

Changes in Production order printing layout.

Lsmw.

Designed and Developed Material Master load program using Direct Input method.

Environment: PC Computer, Win NT, SAP 4.5B, ABAP/4.

DelGro Corporation & Singapore Bus Service, Singapore (Oct 2002 – Apr 2003)

SAP Implementation of CO Module for Singapore Bus Service, (SBS Transit) Singapore and Enhancements of FI Module for City Cab & City Limo, Singapore.

The Implementation Project of SAP was for a major Bus/Rail/Cab Company in Singapore.

My responsibilities include:

Working in the Modules FI, CO, HR

Working in Areas SAP Script, Smart forms, Reports, Dynamic BDC.

Software Requirements Specifications, Software Design Documents

Field Mapping, User Acceptance Documents, Test Case Documents

Integration between SAP-R/3 through ALE/IDOC

FI Module: - Comfort trip sheet data will be sent to DelGro SAP-R/3 from non-SAP-R/3 as flat file. It will be process as a schedule job. In DelGro SAP-R/3 systems, the invoice will be created based on the trip sheet and send to comfort SAP-R/3 as IDOC. I was involved the following task:-

Development of function Specification.

ABAP/4 Program developed for processing the trip sheet using Dialogue Programming Enhancements

Configuring the ALE/IDOC for standard Outbound IDOC

Unit testing/ Integration test with Non-SAP-R/3 System.

Reports:

Dunning Report

Design and developed report for Matching of Invoice to cost

Statement of the Month, Ageing Report

Total No Staff above 55 Years, Display the No of Foreigners their Basic Salary

Display recruitment listing for selected Period, Listing of Active Employee.

BDCs/Data Extract:

Employee Master Entry with Cost Center using Dialogue programming

Designed and Developed Credit Limit load program using Batch Recording method. Used SHDB to record the BDC and then populated using LSMW

Uploading Personal Data Using PA30, Basic Pay Data, Organization Units using PO10

User Exit

User Exit program modification for only Comfort Sheet

Environment: PC Computer, Win NT, SAP 4.6c, ABAP/4.

www.steelmartindia.com Mahindra Inter Trade Limited, (Jan 1999 – Jun- 2002).

My responsibilities include:

Responsible for Business Analysis bgand Database Design, Configuration Management Feedback Module, Create Products, Search module and Negotiation Module.

Environment: Windows NT,Win’95, JSP,SERVLET,Java Beans, I-PLANET.

Modular Management System, T.V.S & Sons Ltd. India. (July 1997 to Dec 1998).

My responsibly include:

Programmer for Coding of Modular Module.

Responsible for Database Design, Configuration of IIS web server Responsible for customer Enquiry Module, Salesman Daily Activity, Testing and integrations.

Environment: Windows 95, ASP, VB, Oracle.

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