James Thompson

*** ****** ***** ** ********, Georgia 30126

404-***-**** ac461u@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Carestream Dental Atlanta, Georgia

Inside Sales Account Manager, January 2013 - present

With inside sales I was a part of a team with the outside sales representatves local to my territory. We all work together to

identify new business as well as continue to close sales with our existing customers. I actively searched for new business

opportunities to get my outside sales rep in an office, to perform for demonstratons as well as closing sales requests for

additional equipment/software modules. Handled contract sales -Explained and processed warranties on equipment and software

support agreements. My communication efforts were by phone, email and fax.

2017 Finished strong at 98% quota for the year -changed to revenue plan (top revenue producer of the year)

2016 -President's Circle Award: Finished at 106% quota for the year.

2015 Apex award recipient: Finished strong at 127.6% for the year.

**Inside Sales Representatve of the year

2014 -President's Club: Finished the year at 110% quota acheivement for the year.

2013 -Finished strong at 93% quota acheivement for the year.

Carestream Dental, Atlanta, Georgia

Tele Sales Representative June 2011 -December 2012

Role was a part of the insade sales team. Cold calls to set demonstrtons for the outside sales team. Monthly goal of 50 demos.

2012 -President's Club: Acheived 167% of quota.

2011 -Acheived 118% of quota.

Carestream Dental, Atlanta, Georgia

Contracts Agreement Administrator September 2010 -June 2011

Handled all processes witin the contract management department. Processes contracts, cancellations and buyouts for all customers nation wide.

Carestream Dental, Atlanta, Georgia, July 2001 September 2010

Accounts Receivables Specialist/Collections/Customer Care

Oversaw general accounting functions, including AR/AP, account reconciliation, and cash management. Administer account management for 6 company products.

Worked with a highly skilled accounting and financial management team to achieve established objectives. Interact with Regional Directors of sales

and representatives concerning financial forecasts and reports.

Utilizing the Aging Report, review and monitor the status of outstanding customer balances. Document accounts thoroughly with collection notes.

Identify, analyze and resolve issues surrounding the non-payment of invoices.

Initiate verbal and written correspondence when required to resolve delinquent issues.

Generate credits and issue refund request on accounts according to department guidelines.

Review accounts for charge off due to bad debt and negotiate settlements on accounts due for charge off.

Work closely with Regional Directors of sales and sales representatives on re-billing, and credits for invoices due to billing and accounting errors.

Utilize direct contact for reconciliation efforts (telephone, faxes, e-mails, letters).

Maintained generation of monthly personal goal of $230k revenue collected.

Worked with 3rd party leasing companies to arrange client payments.

Worked with managers to coordinate new processes and stategies to keep delinquency down

EDUCATION

1981 1985 Richlands Senior High School Richlands, NC

MILITARY SERVICE

1985 1991 UNITED STATES ARMY

SKILLS

Microsoft Office (Word, Excel, Access), AS400 and BNI collection software, Clientele 7.3, Softrax Accounting Systems, Cisco Phone Systems

8 years accounting experience

Experience with financial reporting

Excellent organizational, project management, verbal and written communication

Contact this candidate