Customer Service Administrative Assistant

AJAH PRICE

*** ******* ***** ******, *********** GA 30281 678-***-****

**********@*****.***

Administrative Assistant / 7 YEARS' EXPERIENCE

Polished, professional Administrative Assistant offering:

7 years of experience providing customer service in busy Environments.

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

EXPERIENCE

03/2017– CURRENT

ADMINISTRATIVE COORDINATOR, TJ MAXX

Achieving growth and hitting sales targets by successfully managing the sales team.

12/2013 – 03/2017

ADMINSTRATIVE ASSSISTANT, HAYS INSPECTIONS

Handle customer inquiries, complaints, questions /service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

07/2012– 12/2013

CUSTOMER SERVICE REPRESENTATIVE, WALMART

Dealt with complaints and compliments from customers. Returning merchandise to their positions on the shelf, accepting exchange and returns of merchandise, making refund of money to customers, and ensuring that balance of cash is maintained.

EDUCATION

MAY 2011

HIGH SCHOOL DIPLOMA, STOCKBRIDGE HIGH SCHOOL

AUGUST 2011-2013

SAVANNAH STATE UNIVERSITY

SKILLS

Excellent Communication

Public Speaking Skills

Strong Problem-Solving Skills

Ability to lift 50 pounds

Excellent technical writing

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