JOSIE P.PERSEVERANDA
MOBILE: +973-******** OR +973-********
*******************@*****.***
BS (Computer Science )2000-2004,
PHILLIPINES
SINGLE, D.O.B 19-12-1982
I would really want to work in a company where I can use and enhance my knowledge and skills; and become an asset to the company.
Core Competencies
Computer literate.
Demonstrating respect in all communications for the diversity of all customers.
Politely answering or responding to in-person requests and provides information in customers’ food orders.
Communicating effectively both verbally and in writing.
Listening effectively; giving and accepting feedback in a constructive manner.
Taking accurate and complete messages.
Willing to learn to improve communication skills.
Actively listening and clarifying what is being ordered by customers in asking questions.
Responding promptly and keeping customers informed.
Giving high priority to customer concerns.
Engaging customers and anticipating needs.
Taking initiative on behalf of customers and provides customer options.
Making Coffee
Is flexible and service-oriented.
Attends to details.
•Cash handling.
•Able to thrive under pressure.
Professional Experience:
Organization
JASMI’S Corporation W.L.L
Duration
October 13, 2015 – Present
Designation
Cashier Cum Barista
Responsibilities Involved:
• Greeting all customers using the customers’ name as often as possible
• Taking order from the customers and offering advice on the menu
• Delivering outstanding food and beverage service to customer
• Keeping the place of work and surrounding area clean and organize at all time
• Giving customers an accurate bill and taking payment from their cash or credit cards
• Thanking customers for coming and inviting them to come again
Organization
MFOSYS INC.
Duration
September 25, 2004 – June 30, 2015
Designation
Data Analyst
Responsibilities Involved:
Encode the real estate documents such as mortgages, deeds, releases, assignments, and foreclosures.
Analyze and verify the documents from entry to quality control.
Format and create tables of books and magazines document.
Attainments
Proper Planning for delivering better service to the company.
Interacted & Coordinated with the internal departments for smooth functioning of the
Providing timely reports & Feedbacks to the management.
Qualification:
Completed Bachelor of Science (Computer Science major in IT) from Asian College of Science and Technology-(ACSAT) 2004.
Seminars and Trainings:
Japan Gas Corp (JGC Philippines) - Madrigal Business Park, Ayala Alabang, Munt. City
- On-the-Job-Trainee (2002)
- Assisting my superior in filing, labeling, facsimile and sorting of documents and other clerical works.
Multimedia, New Tools for Knowledge and Imagination - August 30, 2003
Weaving the Web - August 17, 2002
Global On-line Economy - September 22, 2001
E-Commerce - September 04, 2001
Personal Data
Age : 35 years old
Birthday : December 19, 1982
Birthplace : Oas, Albay
Religion : Roman Catholic
Civil Status : Single
Citizenship : Filipino
IT Skills:
Knowledge in Microsoft Office Applications - Packages: (MS Excel, MS Word, Power Point)
Internet savvy with searching skills.
Operating systems: MS-DOS, Windows XP, Windows 7
Languages Known
English Tagalog
Character reference:
Upon request.
Date: Josie P. Perseveranda
Place: Bahrain