Sign in

Customer Service Data Entry

Winston-Salem, North Carolina, United States
April 17, 2018

Contact this candidate


Kimberly A.Hackney

**** ***** **. ******* *****, NC 27105 • 336-***-**** •


Professional candidate with experience in diverse industries including security, emergency response, office administration and advocacy searching for a position that will utilize my skills, education and knowledge. Education:

ITT Technical Institute Youngstown, OH

Associate of Applied Science Degree: Criminal Justice June 2012 Member of the Criminal Justice Club

Hermitage School District High School Hermitage, PA High School Diploma 1987

Career Related Skills/Experience

• Strong computer skills: Word, Excel, PowerPoint, Employee Relations/Benefits Administration

• Prowatch Access System, Data Entry, IT, Customer Service, Answer phones & dispatch Security Officers

• Take photos for Access badges & program clearance access depending on who badge was printed for

• DMV Access to look up License Plates

• HR Policies, Experience with Quick Books, Data Entry, Billing, and Order Entry

• Knowledge of strategies and procedures in Law Enforcement and Criminology

• Understand the principles of risk management and security measurements

• Use and apply computer forensic science to study and investigate crime

• Carry out the fundamental guidelines for investigating, tracking and reporting crime activity

• Comprehend the study of victimization and victim protection and assistance Pennsylvania Department of Corrections Training Academy 08/2011 – 09/2011

• Completed 160 hours of Basic Training Course

Employment History

Cone Health Security Greensboro, NC 02/2013 – Present

• Access Control, Print Access Badges, Customer service, Monitor and answer incoming calls. Monitor radio and dispatch officers to Emergency Codes or other requests.

• Maintain the access control system database by entering accurate and complete information.

• Try to resolve or fix IT issues related to the doors and gates not working. The departments liaison with other stakeholders to the Prowatch badging system.

• Assist with New Orientation for new employees & take photos for badges. Terminate employees in the system

Mercer County Sheriff’s Office Mercer County, PA 01/2011 – 06/2011 Internship

• Worked with the Deputies on a daily basis learning the aspects of the Mercer County Sheriff’s Department and the Judicial System

• Extradited and transported prisoners and worked with the Warrant and K9 Division

• Completed National Rifle Association Basic Pistol Course Premier Hydraulics Farrell, PA 06/2001 – 08/2009

Human Resource Manager

• Performed all Human Resource responsibilities, including Data Entry, Customer Service, Billing, Payroll, Order Entry for sales orders, Purchase Orders, Order supplies References:

Ernie Kirchin

Investigator, NC Medical Board

116 Buckingham Place

Salisbury, NC 28144


Lori Campbell

Director, Sterile Processing

1200 North Elm St.

Greensboro, NC 27401


Rhonda Gandee

Self Employeed

211 Nichols St

Cardington, Ohio


Contact this candidate