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Customer Service Data Entry

Location:
Winston-Salem, North Carolina, United States
Posted:
April 17, 2018

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Resume:

Kimberly A.Hackney

**** ***** **. ******* *****, NC 27105 • 336-***-**** • ac45y8@r.postjobfree.com

Summary

Professional candidate with experience in diverse industries including security, emergency response, office administration and advocacy searching for a position that will utilize my skills, education and knowledge. Education:

ITT Technical Institute Youngstown, OH

Associate of Applied Science Degree: Criminal Justice June 2012 Member of the Criminal Justice Club

Hermitage School District High School Hermitage, PA High School Diploma 1987

Career Related Skills/Experience

• Strong computer skills: Word, Excel, PowerPoint, Employee Relations/Benefits Administration

• Prowatch Access System, Data Entry, IT, Customer Service, Answer phones & dispatch Security Officers

• Take photos for Access badges & program clearance access depending on who badge was printed for

• DMV Access to look up License Plates

• HR Policies, Experience with Quick Books, Data Entry, Billing, and Order Entry

• Knowledge of strategies and procedures in Law Enforcement and Criminology

• Understand the principles of risk management and security measurements

• Use and apply computer forensic science to study and investigate crime

• Carry out the fundamental guidelines for investigating, tracking and reporting crime activity

• Comprehend the study of victimization and victim protection and assistance Pennsylvania Department of Corrections Training Academy 08/2011 – 09/2011

• Completed 160 hours of Basic Training Course

Employment History

Cone Health Security Greensboro, NC 02/2013 – Present

• Access Control, Print Access Badges, Customer service, Monitor and answer incoming calls. Monitor radio and dispatch officers to Emergency Codes or other requests.

• Maintain the access control system database by entering accurate and complete information.

• Try to resolve or fix IT issues related to the doors and gates not working. The departments liaison with other stakeholders to the Prowatch badging system.

• Assist with New Orientation for new employees & take photos for badges. Terminate employees in the system

Mercer County Sheriff’s Office Mercer County, PA 01/2011 – 06/2011 Internship

• Worked with the Deputies on a daily basis learning the aspects of the Mercer County Sheriff’s Department and the Judicial System

• Extradited and transported prisoners and worked with the Warrant and K9 Division

• Completed National Rifle Association Basic Pistol Course Premier Hydraulics Farrell, PA 06/2001 – 08/2009

Human Resource Manager

• Performed all Human Resource responsibilities, including Data Entry, Customer Service, Billing, Payroll, Order Entry for sales orders, Purchase Orders, Order supplies References:

Ernie Kirchin

Investigator, NC Medical Board

116 Buckingham Place

Salisbury, NC 28144

1-704-***-****

ac45y8@r.postjobfree.com

Lori Campbell

Director, Sterile Processing

1200 North Elm St.

Greensboro, NC 27401

ac45y8@r.postjobfree.com

1-336-***-****

Rhonda Gandee

Self Employeed

211 Nichols St

Cardington, Ohio

1-419-***-****

ac45y8@r.postjobfree.com



Contact this candidate