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Manager Customer Service

Jeddah, Makkah Province, Saudi Arabia
April 17, 2018

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Alaa Naji Smaidi


Personal Information:

Restaurant Manager,

Lebanese – Birth in Tripoli Lebanon, 10-9-1985, English, Arabic fluently, Married..

Summary about experience:

I have a long experiences by hospitality more than thirteen years

Work at different countries gave me more practice in my personality and my job and my target to be high level .


Develop staff (sequence of service, hygiene, logic - )

Control, lead, marketing.

Professional experience:

Maizon De zaid (Hospitality):

Duty: restaurant manager

Date: jan 2017 jan-2018

Location: KSA – Jeddah

Branch work:

Internatiol restaurant

Duty : it is a commercial building I open with them second floor dinning area and now we open third floor .

Diyarkom (Hospitality):

Duty: assistant restaurant manager

Date: 2015 –2017

Location: KSA – Jeddah

Branch work:

(Lebanese __ Ahwak) (Turkey-Nadia) (Italy-Italian touch)

(Indian cousin -Punjab)

duty : our duty was opening the branch train the staff then we transfer to others branch to open it

5 Star (Hospitality):

Duty: Restaurant Manager

Date: 2013 – 2015

Location: Lebanon. Tripoli

Branch work: Lebanese – see food

Lipfoco :

Duty: Manager customer service

Date: 2012– 2013

Location: Africa- Liberia-Monrovia

Branch work: Lipco

Laylaty (Hospitality):

Duty: supervisor

Date: 2011 – 2012

Location: saudia arabia

Branch work: chines japanes

Mirador (Hospitality)

Duty: Outside catering –and fine dining Manager

Date: 2008- 2011

Location: KSA Jeddah

Branch work: Swiss, French, Lebanese

Paindor (Hospitality)

Duty: supervisor

Date: 2006– 2008

Location: Lebanon. Tripoli

Branch work: French

Faysal Bakar (Hospitality)

Duty: captain - supervisor

Date: 2003-2006

Location: Lebanon. Tripoli

Branch work: Lebanese –see food

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