Customer Service Medical Assistant

Samantha Jacklin

Wilmington, De **********@*****.*** 302-***-****

Objective

Seeking a full-time Medical Assistant postion that utilizes my medical training, clerical skills, and expertise in providing superior customer service, while fulfilling my passion for helping others.

Qualifications

•Greet patients & prepare them for examination; prep exam rooms

•Obtain patient medical history & assist physician during exams

•Vital signs & EKG's

•Phlebotomy, Venipuncture, & Capillary Puncture

•Perform routine laboratory tests, Urinalysis, & Immunology

•Explain treatment procedures, medications, special diets, or doctor's instructions

•Medical Billing & Coding, ICD-9 & CPT codes

•Medical Terminology, Anatomy & Physiology training

•Assist with Insurance, schedule appointments & answer office phones

•Operate a variety of lab instrumentation including; incubator, centrifuge, glucometer, reflotron, microscope, & sphygmomanometer with stethoscope

Education

•Dawn Career Institute Wilmington, De

Certified Clinical Medical Assistant Diploma 900 Hours

Nationally accredited training program

•St. Marks High School Wilmington, DE

Certifications

•Clinical Medical Assistant - NHA

•Clinical Phlebotomy Technician - NHA

•OSHA Certification HIPAA Compliance Training

•First Aid & CPR Certified American Heart Association

Experience

06/17 - 09/17

HCA - Medical Assistant Planned Parenthood Wilmington, De

04/14 - 02/16

Customer Service Rep. DuPont Wilmington, De

06/06 - 04/13

Customer Service & Sales Rep. Burn's & McBride New Castle, De

04/14 - 02/16

Service Coordinator & Receptionist Carman Dodge New Castle, De

Contact this candidate