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Customer Service, Data Entry, Management, Living Abroad Experience

Location:
Burien, WA
Posted:
April 16, 2018

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Resume:

DANIEL ZABALLOS

***** ********* ***. ** ******, WA 98166

ac45qb@r.postjobfree.com ● linkedin.com/in/danielzaballos

206-***-****

OBJECTIVE

Find a fulfilling job that challenges my analytical skills while providing a healthy and productive workplace attitude

EDUCATION

WASHINGTON STATE UNIVERSITY, PULLMAN, WA

Bachelor’s Degree – International Business (business management, administration)

Graduated May 2017

Mechanical Engineering (2.5 years towards this major) – Provided me with mathematical knowledge that went above and beyond what International Business required

SWANSEA UNIVERSITY, SWANSEA, WALES

Study Abroad during Fall Semester of 2016, business and marketing classes

Required critical thinking, communication and problem-solving skills while living abroad

EXPERIENCE

THE WALT DISNEY COMPANY

DISNEY COLLEGE PROGRAM

QUICK SERVICE RESORTS CAST MEMBER – ART OF ANIMATION RESORT

May 2017 – January 2018

Prepared food and served guests at the resort restaurant

Provided service that went above and beyond requirements for guests throughout their stay

Hurricane Irma Ride Out – Volunteered to work as on-premises staff (60 straight hours) during Hurricane Irma to serve stranded and frightened guests

CUSTODIAL CAST MEMBER – ESPN WIDE WORLD OF SPORTS

January 2014 – August 2014

Coordinated with managers to provide outstanding guest service and maintained park cleanliness during high traffic events

Advised guests on park activities, such as rides, operating hours, height requirements, etc.

WASHINGTON EDUCATION GUIDE – DATA ENTRY AND ACCOUNTING

May 2015 – September 2015

Created Excel spreadsheet to gather customer data and order information

Processed customer information and orders using Quickbooks

SPACE NEEDLE LLC – ELEVATOR OPERATOR

June 2015 – August 2015

Collaborated with other employees to efficiently and safely move thousands of visitors to the top of the Space Needle daily

Entertained guests on rides with Seattle trivia, recommendations, and answers to questions

Maintained calm atmosphere surrounding important guests and events

CHIEF SCOUT AND DATA MANAGER – FIRST ROBOTICS TEAM #1983

RAISBECK AVIATION HIGH SCHOOL SKUNKWORKS ROBOTICS TEAM

November 2010 – April 2011

Supervised a team of around 15 people that collected raw data and input data into Excel spreadsheets

Designed Excel spreadsheets that summarized data in tables and graphs that relayed important information

SKILLS AND PROFICIENCIES

Microsoft Office Applications (Word, Excel, PowerPoint, Outlook), Quickbooks, social media

Japanese Language (2 semesters and ongoing practice)

INTERPERSONAL SKILLS

COMMUNICATION: Throughout my academic and professional career I have developed the skills to be a careful listener and clear thinker when collaborating with others.

TEAMWORK: I work effectively in group settings where I am willing to contribute outside my defined duties to accomplish tasks. I remain calm under pressure with an energetic work attitude.

AWARDS

“CLEAN SWEEPER AWARD” – ESPN WIDE WORLD OF SPORTS



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