Customer Service, Data Entry, Management, Living Abroad Experience
Resume:
DANIEL ZABALLOS
***** ********* ***. ** ******, WA 98166
*****.********@*****.*** ● linkedin.com/in/danielzaballos
OBJECTIVE
Find a fulfilling job that challenges my analytical skills while providing a healthy and productive workplace attitude
EDUCATION
WASHINGTON STATE UNIVERSITY, PULLMAN, WA
Bachelor’s Degree – International Business (business management, administration)
Graduated May 2017
Mechanical Engineering (2.5 years towards this major) – Provided me with mathematical knowledge that went above and beyond what International Business required
SWANSEA UNIVERSITY, SWANSEA, WALES
Study Abroad during Fall Semester of 2016, business and marketing classes
Required critical thinking, communication and problem-solving skills while living abroad
EXPERIENCE
THE WALT DISNEY COMPANY
DISNEY COLLEGE PROGRAM
QUICK SERVICE RESORTS CAST MEMBER – ART OF ANIMATION RESORT
May 2017 – January 2018
Prepared food and served guests at the resort restaurant
Provided service that went above and beyond requirements for guests throughout their stay
Hurricane Irma Ride Out – Volunteered to work as on-premises staff (60 straight hours) during Hurricane Irma to serve stranded and frightened guests
CUSTODIAL CAST MEMBER – ESPN WIDE WORLD OF SPORTS
January 2014 – August 2014
Coordinated with managers to provide outstanding guest service and maintained park cleanliness during high traffic events
Advised guests on park activities, such as rides, operating hours, height requirements, etc.
WASHINGTON EDUCATION GUIDE – DATA ENTRY AND ACCOUNTING
May 2015 – September 2015
Created Excel spreadsheet to gather customer data and order information
Processed customer information and orders using Quickbooks
SPACE NEEDLE LLC – ELEVATOR OPERATOR
June 2015 – August 2015
Collaborated with other employees to efficiently and safely move thousands of visitors to the top of the Space Needle daily
Entertained guests on rides with Seattle trivia, recommendations, and answers to questions
Maintained calm atmosphere surrounding important guests and events
CHIEF SCOUT AND DATA MANAGER – FIRST ROBOTICS TEAM #1983
RAISBECK AVIATION HIGH SCHOOL SKUNKWORKS ROBOTICS TEAM
November 2010 – April 2011
Supervised a team of around 15 people that collected raw data and input data into Excel spreadsheets
Designed Excel spreadsheets that summarized data in tables and graphs that relayed important information
SKILLS AND PROFICIENCIES
Microsoft Office Applications (Word, Excel, PowerPoint, Outlook), Quickbooks, social media
Japanese Language (2 semesters and ongoing practice)
INTERPERSONAL SKILLS
COMMUNICATION: Throughout my academic and professional career I have developed the skills to be a careful listener and clear thinker when collaborating with others.
TEAMWORK: I work effectively in group settings where I am willing to contribute outside my defined duties to accomplish tasks. I remain calm under pressure with an energetic work attitude.
AWARDS
“CLEAN SWEEPER AWARD” – ESPN WIDE WORLD OF SPORTS
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