Objectives

I am pursuing this position to advance my career as a future engineering manager while continually looking for ways to optimize services in the sustainable world.

Experience

CVS Pharmacy, Retail (2010-2012)

Monitored standards and prescription turnaround time; Performed Data Entry; Conducted inventory management; Processed prescriptions; Interacted with customers to complete prescription sales

Express Scripts: Sr. Intervention Tech (2012 - Current)

Mastery in HDS, Alpha F-14, TMW, Voicemail Call (Phones) while meeting performance standards; Familiar with production volume oversight and reaching volume goals; Meet compliance to quality; Participate in cross-functional meetings and projects

Some experience and a strong understanding of day-to-day work flow and monitoring employees in interviews

Trained Functions:

Alpha OC

Quick start

FA (Filling Area),

Phones: QS Voicemail (Calling patients back after they have left a Voice mail).

Emerging Leader Series:

Graduated the ELS program and continue to apply it to personal and professional activities

INCUB-8:

Proposed a Delivery service (Express shipping) that will get the medication to the patient in less than 2 days

Created a point based system that rewards patients for taking their medication on time, which promotes medication adherence while rewarding our customers for staying healthy

6S sigma’s Safety Lean Maturity:

Worked with Pharmacy managers to develop and enforce safety measurements, which are in effect all around the site today

ERG:

Co-collaborated in Connect Committee to help other employees grow within the company

PHI officer (2015 - 2016):

Made sure no patient information was left exposed around the site before closing

Community Service:

Volunteered at ISEF representing Express scripts: I taught a several microbiology activities to high school students which entailed detecting algae and plankton in different lakes and streams and what it means to specific eco systems.

Volunteered at Free Arts for Abused Children of Arizona: Here I supervised a child from a group home and helped encourage them as they enjoyed a day at McDonalds ranch in Scottsdale.

Education:

Arizona State University

2017 – current

Engineering Management, BSE (Current GPA 4.0)

Chandler Gilbert Community College.

Associates in Science - Class of 2016 (3.4 GPA)

East Mecklenburg Highschool - Class of 2010

References

Jeffery Sonoqui: Front End Supervisor - Sonoqui, Jeffrey M. (TEM)" ac45q4@r.postjobfree.com

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