Customer Service Representative

Talesshia Hurst Resume for Leasing Consultant

*** ******* **, ********* ******* 32506

Cell: 850-***-****

Email: *********@******.***

:Summary:

I am eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organizational, communication and relationship-building skills. I am loyal and reliable, i’m a proud solver that is known for thinking outside the box. I bring great attitude and willingness to take on any task.

:Highlights:

Outgoing/ enthusiastic

Positive can-do attitude

Telephone and customer service

Multitask

Team player

: Job History:

Alorica

From 6/2017 to 3/2018

:Duties/Responsibilities:

Take incoming /outbound customer phone calls and take appropriate action for each call.

Stay updated on products and services.

Maintain performance and quality goals.

Notate customer accounts.

Troubleshoot and resolve customer issues.

Maintain customer satisfaction rating based on explicit criteria set forth by the company.

:Education:

Pineforest High School

High school Diploma

From 2011 To 2014

:Qualifications/skills:

Sales/ customer service experience

Windows/ ms office/ internet knowledgeable

Oral and written communication skills

Ability to work under pressure

Excellent interpersonal communications skills

Strong problem -solving abilities

Contact this candidate