Test Cases Manager

Raj Bobba

Phone: 902-***-**** Email: *********@*****.*** Address: 100 Graydon hall dr, Toronto, Ontario, M3A 3A9

Summary of Qualifications

Have more than 5+ years of experience in the field of Software Quality Assurance and Testing

Expertise understanding and translating Business, Functional (System) Requirements and Use Cases into test plans, test scenarios and test conditions/cases

Ability to understand the priorities of the requirements and classify them in to High, Medium and Low

Experience in creating standard testing templates based on IEEE standards

Ability to streamline testing activities and process based on CMM/CMMi levels

Hands on experience in Automated/Manual testing on Web based, Client/Server, UNIX and Mainframes applications

Used Quick Test Professional to create automate scripts for Regression testing for both Client Server and Web based applications

Managed overall testing using HP Mercury Quality Center’s Requirements, Test Plan, Test Lab, Defect and Dash Board

Used Quality Center to store the scripts generated from Quick Test Professional and LoadRunner

Ability to created Performance test plan based on Non-Functional requirements and Service Level Agreements

Generated scripts from LoadRunner using VuGen and executed the scripts/scenarios from LR Controllers

Provided Hits per second, VUsers and Average Transaction reports to the management using graphs

Created different status reports like Planning, Execution, Defects and Final reports using Excel, Word and Quality Center templates

Extensive experience in performing Sanity, Functional, Black Box, System, Integration, End to End, Adhoc, Smoke, Cross Browser, Regression, Batch, Database, User Acceptance, Load, Stress and Performance Testing

Ability to work in a team oriented, collaborative environment, customer oriented with excellent interpersonal and communication skills

Domain

Experience

Auto & Customer sales and services (UAT)

Manitoba Public Ins, Canada

Home & Auto Insurance (Guide wire)

Wawanesa Insurance, Canada

Utilities

Scotia Power, Canada

Retail, Commercial Banking, Credit, VISA

ATB Financials, Canada

Education

International Software Quality Testing Board Certified

Bachelor of Technology (Computer Science), JNTU, India

Computer Skills

OS: UNIX, Linux, Windows XP/NT, Mainframes (TSO, SPUFI)

Languages: C, C++, VB, VB.NET, VB Script, Java, Java Script, J2EE, ASP, ASP.NET, SQL, PL/SQL, XML

Database: Oracle, SQL Server 2000, DB2 and MS Access

Test Tools: Quick Test Professional 10, LoadRunner 10.0, Quality Center 10, Rational Clear Quest, Selenium, Rational Robot, Rational Functional Tester, BugZilla, TrackRecord

Servers: Web Logic, Web Sphere, IIS

Other Tools: Amdocs, Siebel 7.8, Devise Anywhere, SOAP UI, TOAD, Putty, Visio, Visual Source Safe, MS SharePoint, MS Team Foundation Server, MS Content Management Server, and MS Office Suite

Client: Manitoba Public Ins, MB Date: Jan 2018 -Currently working

Project: Appointment Manager, Customer self Service

Role: QA/UAT Analyst

Environment: Quality Center 10.0/ALM,GAP, BRUL Flow tabs, SOAP UI 5.4.0, SQL, Load Runner 8.0.

Project: Appointment Manager is an application used by MPI staff in multiples lines of business to help administer the calendars of MPI resources. One of the primary purpose of this initiative is to support the future development of customer self-service and Customer Claim Reporting (CCRS) objectives for individual appointment management.

Customer Self-Service Portal is to provide 24/7 access to customers for increased convenience. This portal diversifies MPI’s customer service offerings, will also improve service times in Service Centers and via contact center by moving high-volume and time consuming tasks to the hands of customers, at their convenience. Overall, these new features have the potential to reduce our service delivery costs and give our customers more options to conduct business with MPI

Involved in UAT testing by creating UAT test plan, UAT test cases with the help of end users

Participated in the weekly status meetings with the onsite business teams, Project managers, and QA Manager

to look at the overall project performance.

MS office suit (Word, Excel, Visio, Power point, Outlook, and MS Projects) is used for project tracking, documentation, and presentation to senior management.

Worked closely within the application development team to understand the requirements and resolve issues

Used Quality Center/ALM to log the defects, track the defects and for executing Manual test cases.

Participated and Organized Defect Status meetings with QA team, Dev team,Business Analysts and Project Manager

Identified and Prepared regression test cases for Appointment Manager Project

Perform quality reviews of design documentation for compliance with stated requirements.

Submit defect reports and define and track quality assurance metrics and reporting.

Running XML requests created from WSDL and analyzing the responses using SOAP UI

Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements.

Client: Wawanesa Insurance, MB Date: DEC 2015 –DEC 2017

Project: Guidewire Policy Center Implementation and Legacy Data Migration

Environment: Guidewire, XML, Java, SOAP, JavaScript, UNIX, SQL Server, SQL, Agile, RallyDev, Quality Center 10.0/ALM, QTP 10.0, Load Runner 8.0 and Oracle 10.

Project: Wawanesa Insurance Guidewire Policy Center/Billing & Claim Center is a flexible underwriting and policy administration system that enables general insurers to grow business profitably by improving efficiency, while responding with agility to market opportunities and enhancing relationships with brokers and customers. Designed to support both commercial and personal lines, Policy Center helps insurers streamline front and back office processes, from new business submission and quoting through policy renewals. .

Gathered Business, Functional Requirements, Design documents and Use cases to understand the Guidewire project

Documented System test plan based on the requirements and organised test plan review sessions

Created test scenarios based on requirements documents and provided them to BA for review and sign-off

Provided test data requirement document to the DBA for test data in test environment for Online Agent Support Tool

Created test cases by incorporating both positive and negative scenarios using Equivalence class partitioning and mapped specific test data to test cases for execution purpose

Updated the Requirement Traceability Matrix to ensure the end to end test coverage

Created and identified the test data customers policies to be used for Functional testing, System Integration and End to End testing of Online Agent Support tools

Tested the Functionality, System Integration of Guidewire application based on the Functional and System requirements

Verified and validated the integration between Broker Portal and Guidewire application as part of System Integration testing

Used SQL extensively for both Data Mapping and Data Validation testing on Guidewire and stored the SQL queries for future use

Performed Regression testing by retesting the functionality after defect fixes on Guidewire application

Involved in UAT testing by creating UAT test plan, UAT test cases with the help of end users and provided Quality Center and Defect tracking process training to the end users

Executed test cases as part of UAT testing and reported defect to the development team

Used Quality Center to report and track defects and provided status reports to the management

Requirements gathering and knowledge sharing with team on key features and requirements

Performed Test planning, Test case generation, execution, Defect tracking, Failure analysis, Document reviews etc

Created Test Scenarios by using functional technique and presented them to the BA for coverage signoff

Regression testing, Ensuring timely and defect free delivery & co-ordinating with business.

Integration & Document testing for US (Policy Center)

Performed Regression testing by retesting the functionality after defect fixes on PC

Created and identified the test data customers policies to be used for Functional testing, Integration testing.

Created test cases by incorporating both positive and negative scenarios

Worked on Rating for California and Oregon Policies

Worked on claim center changes to Reflect when Coverage changes happen on Policy center

Executed all Rating tests on Policy center for California & Oregon Rate changes for all transactions.

Created Test plans and had review meetings with business regarding requirements.

Client: ScotiaPower, NS Nov 2014 – Nov 2015

Project: Easy Access Online

Role: QA Analyst & UAT Tester

Environment: People Soft 8.9, Oracle 9i, People Tools 8.9, People Code, SQR, NVision Reports, Unix, SOAP UI, Windows NT 4.0, Quality Center 9.0, Quick Test Professional 9.2, Bugzilla

Project: Easy Access Online is web application used by Accounts Payable, Master Data Management, Buyers, Vendor Management and Business Analyst teams. Using this application invoice management, payments, check processing, purchase orders and employee details can be managed.

Tested the accurate and timely processing of invoices into Easy Access Online system

Responsible for gathering functional requirements and design documents from business analyst and developers

Involved in the creation of Master Test Strategy based on Requirements and presented the document to management for review and approval

Documented Master Test Plan and organised review sessions for sign-off

Created Test Scenarios by using functional decomposition technique and presented them to the BA for coverage signoff

Performed Test management using Quality Center by creating Test Cases in the Test plan tab and executed the test cases from the test lab tab

Organized the test sets using Risk based approach for execution purpose

Created reports by using Dashboard functionality in Quality Center

Reported and tracked the defects using Quality Center in Defects tab and organised Defect Triage meetings

Involved in the defect triage meetings to manage defects and assign priorities

Involved in the creation of UAT test plan, UAT test scenarios and UAT test cases

Requested UAT test environment and UAT test data by coordinating with end users and test environment specialist

Conducted UAT testing training to the end users

Provided technical support to the UAT analyst during UAT testing and conducted training on how to perform Accessibility testing using JAR technology

Reported UAT issues to the development team with proper screen shots and users inputs

Created and provided planning and execution status reports to the management on a daily basis

Client: ATB Financials, AB Jan 2013– Oct 2014

Project: SAP HANA Implementation

Role: QA Analyst

Environment: Power Builder, MS Project, SAP ECC 6.0, SAP CRM, SAP PE, Oracle 8.x, nix and Windows NT 4.0, Quality Center 9.0, Quick Test Professional 9.2, Bugzilla

Project: ATB has implemented General Ledger system using SAP. Using the new SAP HANA system, the accounting department will be able to perform all the accounting needs like creating chart fields, chart field combinations, journal processing, year-end closing, accounts payable and account receivables, integration and statements.

Requested the project manager to give a high level overview of the project, timelines and project milestones

Reviewed the project plan and understood the testing deliverables and timelines

Created Test Scenarios and Test case folder in Quality Center

Uploaded the requirements from word documents to requirements tab of Quality Center using Word add-in

Created Test scenarios and Test cases and mapped them to the requirements to ensure requirement coverage

Identified test data and provided test data requirements document to the DBA

Verified the test data in the test environment and mapped to specific test cases

Identified Sanity test cases based on the business priorities and executed as part of testers acceptance testing

Executed test cases from Quality center test lab to perform Black box, Regression, Functionality, Load, Performance, Integration, Smoke, End to end and Adhoc Testing

Used Quick Test Professional for Regression testing on builds

Reported defects in Quality Center with proper priorities and severities

Integrated with developers and discussed technical problems, reported bugs and supported development team.

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