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Sales and Account Manger

Location:
West Chester, Pennsylvania, United States
Posted:
April 16, 2018

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Resume:

Objective: I am looking to find a position that will utilize my experience I have gain in sales and account management over the last 15 years. I continue to grow and learn and I want to work for a company that is moving forward with a strong sense of teamwork.

Summary of Qualifications:

●15 years sales and account management experience

●Highly motivated sales professional

●Proven track record of meeting or exceeding annual goals

●Commitment to providing superior customer care

●Effective verbal and written communication skills

●Strong organizational, time management and problem solving skills

Experience Highlights:

Sales & Sales Operations

Utilized my data mining and analytical skills and software tracking to proactively create additional sales opportunities and assist in the tracking and reporting of sales data and selling skills.

●Building personal relationships with potential buyers to have an open and comfortable “buying” environment based on trust

●Assisted Management by creating and presenting weekly forecasts

●Build quarterly sales plans that were presented to senior management C-Level executives and tracked by multiple metrics including call volume and quota achievement

●Tracked yearly and quarterly sales pipeline and strategic sales opportunities

●Built major campaign to and presented live to potential and current customers for sell or upsell opportunities of upgrade projects.

●Live online software presentations for current and potential users

Account Management

Performed all aspects of account management including developing new business, growing existing accounts, achieving product and services goals, handling orders and resolving licensing and invoicing issues.

●Carried annual quotas ranging from 500k to 1.5 Million

●Participated in team selling activities to maximize sales at all levels of the project ecosystem.

●Acted as liaison between customer requests and software engineers to develop new functionality

●Trained customers on new versions and yearly release changes to current install base

●Managed current users and handled their accounts on a day to day basis to ensure their overall satisfaction with the software and the company on a whole

Team Management

Managed a team of Designers and Drafters while also overseeing multi-million dollar construction projects based on designs produced.

●Produced weekly status reports for all projects

●Standardized production minimums to keep jobs on target and deadline

●Personally involved in weekly onsite meetings for highest profile project

●Balanced team assignments to keep projects on budget

●Maintained subcontractor design submissions t supplement in house design production

Objective: I

Professional Experience:

2014 – 2018

Admissions Representative – Automotive Training Center (Exton, PA)

Manage incoming interest leads, interview and enroll students for career training. This process includes connecting to potential students and families on a personal level. Interview students and enroll them to start class within the next monthly start cycle. Walk students through the Financial Aid Process and Orientation to start date. Follow up as they begin class to ensure their retention and success at the school.

2013 – 2014

Business Development Representative – Revitas Inc. (Philadelphia, PA)

Generate interest leads from a variety of sources including: cold calling, inbound requests, webinars, etc. This includes knowing the products and services for all product solutions to properly qualify leads. Coordinate conference calls and meetings with Solution Engineers and Account Executives to get opportunities in the sales cycle.

2011 – 2013

Customer Success Manager – Newforma Inc. (Manchester, NH)

Manage existing account subscribers and handle their day to day needs and secure annual renewal subscriptions with an excess of 99% renewal rate. In excess of 100% of quota in 2011 and excess of 90% in 2012.

2005 - 2011

Account Manager - Bentley Systems (Exton, PA)

Manage new and existing accounts to grow Bentley’s revenue by selling engineering solutions and services to architecture, engineering and construction firms.

Product Sales Specialist - Bentley Systems (Exton, PA)

Collaborate in the sales process as a technical sales specialist for Bentley’s flagship CAD software, MicroStation and Bentley’s Architecture software suite. Responsibilities included expanding Bentley Architecture and BIM software sales, from lead to close and all phases in between.

2003 - 2005

Outside Staff Manager and Event Sales - Tattersall Golf Course (West Chester, PA)

Managed the outside staff scheduling and planning for events. Sales of Event hosting and new memberships for individuals and groups, including corporate events, weddings and golf outings.

2001 – 2003

Job Site Foreman -Elastomerica (West Chester, PA)

Travel to multiple job sites managing outside home improvement crews. On site check-ups to confirm the projects were done correctly and on time.

1992 - 2001

Design Department Asst. Manager - Communications Construction Group (West Chester, PA)

Managed a team of 20+ employees on multiple projects. Oversee multi-million dollar redesign CATV projects. Fiber Design for the Washington DC rebuild project handling high regulation and zoning requirements due to the sensitive nature of government buildings.

Cable Designer - Communications Construction Group (West Chester, PA)

Used MicroStation in designing CATV systems for rebuild and retro-fit projects. Managed contractors and submittals for projects including: Greensburg, PA and Washington DC.

Education & Training:

University of Pittsburgh (Pittsburgh, PA)

Software Skills:

Microsoft Office (Word, Excel, PowerPoint, Publisher), Salesforce.com, SAP, SAP BW, Siebel, NetSuite CRM, Bentley MicroStation, FOCUS One, and other Bentley Building Products, Newforma Project Center, CampusVue software



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