Customer Service Data Entry

A m b e r N. M a r t i n

*** ********** ******, **** *

Greenwood, Indiana 46143

* * * / * * 8 – 9 5 0 4

*********@***.***

EMPLOYMENT OBJECTIVE

To use Microsoft Excel computer skills for data analysis and management reporting. Computer skills include Excel workbooks, Excel charts, and Excel pivot tables. Long-term career objective is to work in computer security protecting an organization’s computer systems and data from intrusions and corruption by outsiders and other unauthorized personnel.

COMPUTER TRAINING AND SKILLS

Proficient in:

Windows 10 Operating System Microsoft Word

Windows 8 Operating System Microsoft Power Point

10 Key (by touch) Microsoft Access

Data Entry Microsoft Publisher

Alphanumeric Data Entry Computer Multi-Tasking

Hotmail, Yahoo, Gmail HTML 4 and 5

Microsoft Excel (Data Analysis) DropBox, SkyDrive, EverNote

Microsoft Excel (Pivot Tables) Coding HTML and Java Scripts

EDUCATIONAL BACKGROUND

Presently pursuing a Computer Security Bachelor of Science degree from Ball State University. Received Associate’s Degree from Ball State December 2016. I’m a junior and presently taking online coursework towards my Bachelor’s Degree. My grade Point Average is 3.33.

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EMPLOYMENT BACKGROUND

Begin Date End Date

April 2017 Present

Bardach Awards (Trophy Shop)

220 West Main Street

Greenwood, IN 46142

317/888-4434

Responsible for product sales and customer service.

Begin Date End Date

July 2016 March 2017

Ray Skillman Ford

1250 US 31

Greenwood, IN 46142

317/885-8900

Worked directly with customers in person, via email, and phone to ensure client expectations were promptly met. Worked with customer retention, tracked inventory, filed title work, tracked delinquent accounts, made collection calls and sales calls, tracked insurance for accounts, managed customer files, completed repossession title work, organized legal documents for small claims court for garnishments, managed and balanced cash drawer, and organized accounts for information updating. I worked on a part-time as needed basis while seeking full time employment.

Begin Date End Date

September 2015 July 2016

Milto Cleaners and Laundry, Inc.

459 S. State Rd. 135

Greenwood, IN 46142

317/888-7396

Constructed image databases for fire damaged products. When the customer’s products were submitted I was responsible for sorting clothing to the correct departments and specifying each item by color brand and style into the company’s database. I picture inventoried items for insurance purposes.

Begin Date End Date

2009 2015

Stay-at-home-mom

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Begin Date End Date

November 2008 March 2009

Air System Components, Inc.

843 Indianapolis Avenue

Lebanon, IN 46052

765/483-5800

Supplied parts for assembly lines to fabricate industrial fans. Inventoried parts that were needed for production.

Begin Date End Date

April 2007 October 2008

Lebanon Veterinary Clinic

1205 Indianapolis Avenue

Lebanon, IN 46052

765/482-4125

Worked in a kennel bathing, grooming, medicating, and providing boarding needs for animals.

Begin Date End Date

January 2003 March 2006

Kid Company Child Care

2503 Fairview Place

Greenwood, IN 46142

317/881-4358

Developed daily lesson plans and taught school readiness skills to preschool aged children. Responsible for the care and education of the children.

Begin Date End Date

August, 2000 May 2003

Emerson Pet Clinic

1502 N. Emerson Avenue

Indianapolis, IN 46219

317/375-1737

Prepared animals for surgeries and assisted doctor while he performed surgical procedures.

References: Allen Doyle 765/481-1945 Supervisor of Air System Components

Joe Hutchison 317/345-8075 Manager of Ray Skillman Ford

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