TAMMY OSBORN
*** ****** ****, *****, ** ***** (C) 501-***-**** ac45jp@r.postjobfree.com
professional summary
To use my skill set in order to elevate my team to a higher level of unity, cohesiveness, and excellence in our everyday duties. To be someone who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
skills
Excellent communication skills
PowerPoint
Microsoft Word
Microsoft Excel
Customer service-oriented
Data entry
65 WPM
Business Ethics
Spreadsheet
Professional phone etiquette
work history
Daycare Assistant Sep 2012 - May 2013
Tara's Tiny Tots Lawton, OK
Encouraged good behaviors using the positive reinforcement method.
Established a safe play environment for the children.
Organized and engaged in recreational activities such as games and puzzles.
Followed state guidelines on meal preparation.
Kept records of children's progress, and any concerns, or praises.
Communicated openly with children's parents about daily activities and behaviors.
Meticulously sanitized toys and play equipment.
Business Development Representative Oct 2015 - Aug 2017
Russell Chevrolet North Little Rock, AR
Arranged potential client contacts, cultivated relationships and followed through all service needs.
Carried out administrative duties for the service department.
Scheduled appointments for routine maintenance, recalls, repairs, using ADP, CDK and Reynolds software.
Filed confidential customer information, including credit reports.
Maintaining updated customer and vehicle information to provide more accurate service.
Ordered parts, confirmed inventory was in stock.
Customer retention
First line and last line customer service.
Check in with customers to ensure their experience with our service department was excellent.
education
High School Diploma: 2002
North Pulaski High School Jacksonville, AR
Administrative Assistant 2014
Penn Foster Scranton, PA
3.9 GPA
accomplishments
Created the first ever Business Development Representative position for the service department at Russell Chevrolet.