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Customer Service Food

Location:
San Mateo, CA
Posted:
April 16, 2018

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Resume:

Okoh Felix

Sas Al Naghl Villa

Abu Dhabi- United Arab Emirate

T: 009***********

E: ac45dn@r.postjobfree.com

ac45dn@r.postjobfree.com

A CHEF DE PARTIE

PERSONAL OBJECTIVE:

A highly motivated and capable professional cook with a real passion for preparing popular, healthy and nutritious meals, Having a ‘hands on’ approach to all areas of the kitchen and possessing excellent organizational skills and administrative skills, A quick learner who can effortlessly fit into an existing established environment, and also encourage junior staff to achieve their best when preparing meals.

Now looking for a new and challenging kitchen C.D.P position, one which I will make best use of my existing skills and experience and also further my personal and professional development

looking for an immediate start and to join a busy and successful team where I can fulfill my potential and further advance an already successful career.

WORK EXPIRENCE:

2015- till date: UNF GROUP, MAROOSH RESTURANT ABU DHABI

Position: C.D.P

DUTIES:

Cold &Hot Sections

Sandwich

Grilled man

Juice Maker

Assist in all sections of the kitchen, under supervision of Sous Chefs. Tasks will include preparing ingredients and commodities in preparation for cooking, as well as cooking.

Receipt and storage of all provisions, fresh and frozen, in accordance with current food hygiene regulations including correct stock rotation and storage. Ensuring that all food is labeled clearly and correctly.

Operating kitchen machinery

Report to the Executive Chef

Responsible for the proper running of the kitchens in all Lounges

Responsible for hygiene and safety standards in the kitchen and buffet counter

Assist in supervising and managing the kitchen operations

Allocate duties to kitchen staff

Assist in planning the order of kitchen work systematically making use of the workforce

Assist in planning menus/recipe manuals and trying out the dishes before they are launched

Assist in setting out procedures of dish/food cooking such as cooking time, methods and ingredients needed presentation and serving instruction etc.

Train chefs and kitchen staff of the new menus, and ensure them to follow the procedures

Prepare and cook the food, and monitor the food prepared and cooked by chefs and other kitchen staff to ensure a consistency of food quality

Check regularly the buffet counter to ensure the food prepared are well presented and sufficient

Carry out stock-taking in the kitchen regularly and order F&B items when necessary

Assist in purchasing of kitchen equipment and utensils when necessary.

Cooperate and work in team towards development, implementation, maintenance and improvement of the quality management system

Take initiative to identify areas for improvement and participate in continual improvement activities

Undertake other jobs assigned by superior from time to time

ACHIEVEMENT:

Successfully trained more than 20 staffs including waiters, waitress, kitchen commis and C.D.P of the menus and receipt use by the Restaurant

Awarded Joe fox row less wrist watch for a job well done

2014-2015: Ramada Resort Accra Coco Beach, ACCRA, GHANA

Position: A CHEF DE PARTIE

DUTIES:

Manage my Kitchen section with regard to supervision of food preparation and service according to set standards, customer satisfaction and high level of sales in line with company policies and regulations.

Responsible for guiding the Cooks and Commis and in the performance of their jobs in accordance to Hotel policies and procedures.

Responsible for ensuring daily storeroom requisitions and sufficient supplies during Kitchen operation are rotated and used in a FIFO system.

Responsible for the proper maintenance and good working order of all equipment.

Responsible for consistently implementing Policies and Procedures in operating the Kitchen.

Responsible for establishing and maintaining high sanitation standards in the Kitchen.

Implement all the food policies and procedures in the Kitchen.

Recognize good quality products and presentation.

Check and maintain all service standards established for the Kitchen.

Know the requisition point and par stock level for kitchen supplies.

Constantly strive for new innovative ideas in menu and new concepts of production and presentation.

Know and understand all the kitchen policies and procedures in food production.

Assure sufficient mise-en-place for the elaboration of the all menu according to recipe manuals.

Direct kitchen brigade in maximizing all resources to achieve high

ACHIEVEMENT:

Provided services as a server for a 13 hour shift without making error

Best employee of the month - October 2014 (Ramada Resort )

Best employee of the month - March 2015 (Ramada Resort)

Best employee of the month - July 2015 (Ramada Resort)

2013-2014: Federal Palace Hotel, ABUJA NIGERIA

Position: DEMI C.D.P

MAIN DUTY: Preparing and making simple food and to demonstrate and help maintain high levels of service that consistently exceeds the expectations of our members, as well as Customers.

DUTIES:

Always monitor stock movement and be responsible for ordering on your section

Always ensure minimum kitchen wastage

Follow proper uniform procedures.

Run the day to day operation of the assigned kitchen section.

Ensure that mise-en-place is prepared for the shifts needs.

Ensure that sanitation standards as set forth by Hotels in Nigeria and local authorizes.

Assist in maintenance and cleanliness of all food preparation equipment.

Ensure a safe working environment.

Follow control systems which will ensure quality and portion control.

Store items properly at the end of the shift.

Ensure a clean, neat and organized work area.

Handle and report any accident immediately, no matter how minor.

Respond properly in any hotel emergency or safety situation.

Perform other tasks or projects as assigned by hotel management

ACHIEVEMENT:

Successfully worked for a whole year without one day absence

Awarded more 5 times best Employee of the Month award following excellence in multitasking between the dining area and the kitchen

2012-2013: Mr Biggs Fast food Benin City, Edo State, Nigeria

Position: COMMIS CHEF

DUTIES:

Oversee timely preparation of kitchen equipment and items

Cook quality food in accordance to set recipes

Ensure that prepared dishes are set aesthetically

Monitor food costs and budgets

Ensure that stored food is properly rotated and near expiry food items are discarded

Maintain overall cleanliness and hygiene of the kitchen

Manage and monitor over production and food waste in an appropriate manner

Make sure that all equipment is serviced and maintained properly

ACHIEVEMENT:

Implemented a successful inventory strategy which ensured that any near expiry or expired items are singled out in time for appropriate action

Decreased overall food costs by implemented a bulk buying policy for nonperishable goods

PROFESSIONAL TRAINING AND QUALIFICATION

AMAN INTEGRATED SOLUTIONS ABU DHABI-UNITED ARAB EMIRATES

Essential Food Safety Training

KINGS EVENT & CATERING

Catering Management Training Certificate

EDUCATIONAL QUALIFICATIONS:

2012-2015 COMPUTER GAUDEN COLLEGE, Computer Science (National Diploma)

2011 UWANGUE COLLEGE WARRI DELTA STATE Senior Secondary School Certificate (WAEC)

2002 UMUZEHEN PRIMARY SCHOOL, Primary School Leaving Certificate (FSLC)

KEY COMPETENCE AND SKILL:

Excellent customer service skills at all times and in all circumstances

Outstanding interpersonal and communication skills

Exceptional cooking and food presentation skills

An ability to stay calm under mounting pressure

A natural flair with ingredients

Attention to detail (particularly in food preparation and presentation)

COMPUTER SKILLS:

Computer Appreciation, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Photography, Photo- Editing and Internet

INTEREST:

My greatest passion and strength is cooking; which is why I have chosen to make it my career and make a living out of it.

I see preparing meals as a hobby since it is an evolving, dynamic process which is always full of delicious surprises. I also enjoy socializing with my family and friends and going to the cinema and watching sports

REFEREES:

Available on Request



Contact this candidate