Time Management, Communication Skills, Microsoft Excel and PowerPoint

Amanda Koppel

** ****** *****

Marlboro, NJ *****

Cell: 732-***-****, *********@***.***

Education

Stockton University, Galloway, NJ

GPA: 3.5

Anticipated graduation year: December 2018

Bachelor of Science in Hospitality and Tourism Management Hospitality Work Experience

Hostess at Applebee’s Bar and Grill- May 2017-Present

• Location: Manalapan, NJ

• Task: Welcome and seat guests at tables in the dining room, bus and wipe down tables to ensure a clean eating space

o Learned: solve issues with customers and other employees through communication, acquired patience and flexibility with others, effective professional behavior and presentation in a corporate food and beverage environment, proper use of a seating chart, maintain organization and composure in a swift moving atmosphere Volunteer Experience

Hospitality Event- Atlantic City Beerfest-April 2016

• Location: Convention Center in Atlantic City, NJ

• Task: Verified over 2000+ people are ages 21 and over, distributed tickets in the lines. o Learned: directed people to the event, confirmed attendants names on the roster, distributed materials such as cups for drink samples, helpful-answered customers’ questions or concerns, directed attendants into the event center, remained calm, collected, and organized in a fast paced environment Professional Development

Hospitality Society-Member Spring 2016

• Benefits: plan and volunteer at events to gain experience in the hospitality industry, attain knowledge about the field from current employees

• These opportunities aid to establish networking connections in the future National Honors Society- February 2018- Present

Skills/Certifications

• Computer: Microsoft Word, PowerPoint and Excel

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