HUMAN RESOURCES PROFESSIONAL

High performing professional with full-suite human resources experience. Proven ability to build trusting relationships and partner with the business to identify and close gaps. Offering common sense solutions to investigations and an ability sort fact from story. Strategically works to create practical, innovative and cost-effective solutions to improve efficiency and align the business toward achieving values, mission and vision. Demonstrated ability to research trends, network and integrate value add strategies.

CORE SKILLS & COMPETENCIES

Advisor, Coach & Mentor

Disability Management

Benefits Management

Investigation & Conflict Resolution

Talent Management Strategies

Implementation of HRIS Systems

Strategic recruitment solutions

Workforce Planning Solutions

Learning & Development

PROFESSIONAL EXPERIENCE

POWELL CANADA INC. January 2008 – Present

Human Resources Generalist/Acting Manager February 2016 – Present

Human Resources Coordinator January 2014 - February 2016

Human Resources Administrator March 2013 – January 2014

Human Resources & Safety Administrator March 2012 – March 2013

ACCOMPLISHMENTS:

Responsible for operations, the largest division within Powell Canada consisting of 4 Managers, 6 Supervisors and 5 departments (approximately 100 employees). Responsibilities extend to entire Canadian organization in the absence of Human Resources Manager (approximately 250 employees).

6 years of progressive investigations experience such as harassment, gross misconduct, workplace violence, safety incidents, and benefits fraud in construction, manufacturing and service industries.

Identified the business need and implemented strategies such as training, policies, workforce planning, recruitment, performance management, and employee engagement.

Extensive experience of designing and implementing full scope HRIS such as Self Service (employee, manager and benefits), Applicant Tracking System, and automating data transfers to payroll and insurers.

Responsible for Canadian benefits for the past 4 years and implemented a Tax-Free Savings Account, Total Compensation Statements, online enrolment, auditing and communication pathways.

Successfully decreased short-term disability claims to zero and held this reduction for the past 6 months. Reduced the long-term disability claims by 75% and maintained this for the past 5 months.

Created recruitment strategy and orientation program for Canada.

KEY RESPONSIBILITIES:

ADVISOR, COACH & MENTOR – Provide guidance to Managers, Supervisors and Leads on employee relations, legislation, processes to maximize production, professional development, compensation, workforce planning and performance management. Mentor Human Resource Assistant with day-to-day duties, HRIS systems, policies, processes and programs.

INVESTIGATIONS & CONFLICT RESOLUTION – Responsible for conducting confidential and detailed investigations including recommended course of action through knowledge of human resources policies and legislation to ensure compliance and to reduce liability. Managed conflict resolution within the organization to build seamless and skillful teams to ensure service levels funnel toward maximizing production.

RECRUITMENT & ONBOARDING – Created a recruitment strategy based on competencies driven from core values. Delivered through collaboration, a new hire, re-hire process, and an orientation program for all of Canada which included in-house and on-site capabilities to reduce cost.

WORKFORCE SOLUTIONS & TALENT MANAGEMENT STRATEGIES – Assisted in the creation of the Canada job file including job analysis to create job title, job family, and compensation to align all divisions. Worked with Managers on resources curves and managing their workforce. Identified and closed critical gaps in processes and policies by initiating change through the implementation of leave of absence, cross training, gap analysis, and flex-time program. Responsible for the annual performance appraisal cycle. Advised, planned and executed mass and individual terminations.

HUMAN RESOURCES INFORMATION SYSTEMS – Responsible for integrating systems into Oracle and building Oracle Self-Service for managers, employees, benefits and leading the integration for Canada. Implemented Applicant Tracking System (Deltek formerly HRsmart), and data interfaces to benefits insurers and payroll.

BENEFITS MANAGEMENT – Manage full-suite benefits including plan design, contract negotiations, internal systems design, implemented new benefits, identified and managed fraud, reporting, auditing, annual Total Compensation Statements, employee education, employee inquiries and administration.

DISABILITY MANAGEMENT – Manage vocational assessment and Stay at Work program as well as all disability claims and disability benefits for all of Canada.

EMPLOYEE ENGAGEMENT AND PROGRAMS – Updated and co-facilitate annual Employee Focus Groups. Current Lead/Representative for Compensation Round Table and Talent Acquisition Round Table. Implemented Buddy Program, Service Awards program, Employee Referral program, Power of One employee program, Flu Shot Clinic, and Canadian Blood Services Blood Drive. Committee member of the Social Committee for 4 years.

LEARNING & DEVELOPMENT – Created Manager Toolkit as a training tool. Assisted and mentored on the process of creating and executing a Standard Work Instruction program for Canada including task based instructions, training matrix, training plans, and education. Assisted in the creation of Manager/Supervisor/Lead training program. Currently creating Valve Technician Training Program. Facilitator of orientation, training programs, and benefits presentations.

EMPLOYMENT STANDARDS & POLICIES – Analyzed new legislation and led the implementation of the new standards into the business. Wrote and/or updated policies as required.

SAFETY – WCB trained and management of claims, incident/accident reporting, responsible for audits on vendor sites, safety program administration, assisted in policy creation and communication, facilitated and implemented month safety meetings, and safety committees.

EDUCATION & PROFESSIONAL DEVELOPMENT

Certified Employee Benefits Specialist March 2017-Current

International Federation of Employee Benefits

Human Resources and Labour Relations Certificate September 2012 – May 2017

Athabasca University

Crucial Conversations, Crucial Accountability, Influencer June 2016

Vitalsmarts

Employer Courses July 2013

WCB

Accounting June 2000 – June 2002

Athabasca University

Business Administration September 1991 – June 1992

Northern Alberta Institute of Technology

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