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Human Resources

Cary, North Carolina, United States
April 15, 2018

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Stenisha Green

Cary, NC



Delivers comprehensive and customized solutions that enhance strategic ability and improve productivity. Progressive experience with all levels of employees including Board of Directors. Avid “let’s win” team player comfortable with multiple roles and meticulous problem solver with strong communication skills.

Employee Relations

Process Improvement

Policy Development

Health & Safety

Benefits Administration

Risk Management

Performance & Talent Management

Advanced MS Office Skills

Training & Development

Recruiting & Selection

Project Management



Human Resources Manager, 2014-Present

Continental Division ContiTech / Belt Concepts of America (plastics manufacturer), Spring Hope, NC

Sole HR professional who leads and has ultimate responsibility for human relations at a manufacturing plant

Effectively manage competing priorities including employee relations and projects as an HR department of one

Strengthened employee relations in a post union environment with visibility during all 3 shifts, consideration and implementation of suggestions and follow up regarding employee concerns dissipating discussions of reorganization

Redefined employee safety as #1 priority by ensuring compliance of OSHA regulations and NC OSH requirements; delivering comprehensive, site-specific training and ensuring management commitment to safety

Transformed performance management with customized assessment of linchpin qualities, consideration of objective data and consistency among reviewers

Eliminated common payroll issues by collaborating with time approvers and offshore payroll team to ensure accuracy and timeliness of pay

53% overtime cost reduction delivered after planning and organizing a compressed work week schedule

Led Operating Committee in creating the first development opportunity in over 10 years by implementing a production non-supervisory lead hand role on each shift

Employee Relations Specialist, 2013-2014

Headway Workforce Solutions (national staffing agency), Durham, NC

Managed employee relations for Headway client, RTI International, with supreme efficiency and effectiveness

Managed disciplinary process including investigating employee relations issues and disputes with high level of integrity and counseling employees and managers on how to progress

Developed and presented supervisor training regarding disciplinary action and general leave of absence

Enhanced disciplinary action data providing useful analyses and strategic direction

Mitigated legal risks by creating standardization and management training

Managed quarterly supervisor training and facilitated ADA accommodation requests

Human Resources Business Partner, 2011-2012

Quintiles (global CRO/biopharmaceutical industry), Durham, NC

Partnered with business leaders at regional and global levels and provided guidance regarding employee relations, performance and talent review, succession planning, development, workforce optimization, employee discipline, termination, etc; built relationships with key stakeholders in the business and in centers of excellence; guided new team members in learning procedures and providing quality deliverables

Spearheaded solution to lack of medical specialist resources to create sources of qualified medical specialists

Created rewards process including automated template, process map and step-by-step instructions that dramatically reduced time commitment and errors in payment

Created a Diversity and Inclusion strategy and mission aligned to corporate strategy and basic framework for Employee Resource Groups (ERGs) within 3 weeks of joining the team

Enhanced workforce optimization data analysis, highlighted findings and provided guidance to move forward

Co-led, identified issues and researched options for AAP and I-9 teams

Improved interviewing process for business group, thus increasing the selection of more promising candidates

Human Resources Generalist, 2006-2011

Durham Exchange Club Industries Inc. (local non-profit/warehouse/vocational rehab), Durham, NC

Sole HR professional responsible for direct implementation of human resources policies, programs and procedures including employee relations, recruitment, benefits administration (including FMLA, worker’s compensation), health & safety (including OSHA, Safety Data Sheets), termination, compliance and EEO and Affirmative Action planning

Increased internal and external customer satisfaction by recruiting top performing talent

Designed and implemented more accurate and detailed job descriptions to ensure candidates had more precise job expectations

Created formal health & safety program including hazard communication to meet health & safety standards and improve workplace safety

Managed EEOC and unemployment claims

Improved productivity by developing and executing company events and team building programs including a Training Day and Biggest Loser Challenge with department teams

ISO 9001 auditor

Benefits Technician, 2005-2006

North Carolina State Employees Credit Union (statewide banking), Raleigh, NC

Coordinated enrollment and maintained group insurance records for medical, life and other coverage for employees and eligible dependents; processed enrollment forms and provided assistance and information to employees

Increased departmental productivity with efficient management of COBRA, FMLA and flexible spending reimbursements

Created process improvement by developing payment and reimbursement documents for benefits programs


MBA, North Carolina State University, Raleigh, NC, 2009

Bachelor of Science, Business Administration (Human Resources), Meredith College, Raleigh, NC, 2005

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