Human Resources
Resume:
Stenisha Green
Cary, NC
**************@*****.***
HUMAN RESOURCES LEADER
Delivers comprehensive and customized solutions that enhance strategic ability and improve productivity. Progressive experience with all levels of employees including Board of Directors. Avid “let’s win” team player comfortable with multiple roles and meticulous problem solver with strong communication skills.
Employee Relations
Process Improvement
Policy Development
Health & Safety
Benefits Administration
Risk Management
Performance & Talent Management
Advanced MS Office Skills
Training & Development
Recruiting & Selection
Project Management
Coaching
PROFESSIONAL EXPERIENCE
Human Resources Manager, 2014-Present
Continental Division ContiTech / Belt Concepts of America (plastics manufacturer), Spring Hope, NC
Sole HR professional who leads and has ultimate responsibility for human relations at a manufacturing plant
Effectively manage competing priorities including employee relations and projects as an HR department of one
Strengthened employee relations in a post union environment with visibility during all 3 shifts, consideration and implementation of suggestions and follow up regarding employee concerns dissipating discussions of reorganization
Redefined employee safety as #1 priority by ensuring compliance of OSHA regulations and NC OSH requirements; delivering comprehensive, site-specific training and ensuring management commitment to safety
Transformed performance management with customized assessment of linchpin qualities, consideration of objective data and consistency among reviewers
Eliminated common payroll issues by collaborating with time approvers and offshore payroll team to ensure accuracy and timeliness of pay
53% overtime cost reduction delivered after planning and organizing a compressed work week schedule
Led Operating Committee in creating the first development opportunity in over 10 years by implementing a production non-supervisory lead hand role on each shift
Employee Relations Specialist, 2013-2014
Headway Workforce Solutions (national staffing agency), Durham, NC
Managed employee relations for Headway client, RTI International, with supreme efficiency and effectiveness
Managed disciplinary process including investigating employee relations issues and disputes with high level of integrity and counseling employees and managers on how to progress
Developed and presented supervisor training regarding disciplinary action and general leave of absence
Enhanced disciplinary action data providing useful analyses and strategic direction
Mitigated legal risks by creating standardization and management training
Managed quarterly supervisor training and facilitated ADA accommodation requests
Human Resources Business Partner, 2011-2012
Quintiles (global CRO/biopharmaceutical industry), Durham, NC
Partnered with business leaders at regional and global levels and provided guidance regarding employee relations, performance and talent review, succession planning, development, workforce optimization, employee discipline, termination, etc; built relationships with key stakeholders in the business and in centers of excellence; guided new team members in learning procedures and providing quality deliverables
Spearheaded solution to lack of medical specialist resources to create sources of qualified medical specialists
Created rewards process including automated template, process map and step-by-step instructions that dramatically reduced time commitment and errors in payment
Created a Diversity and Inclusion strategy and mission aligned to corporate strategy and basic framework for Employee Resource Groups (ERGs) within 3 weeks of joining the team
Enhanced workforce optimization data analysis, highlighted findings and provided guidance to move forward
Co-led, identified issues and researched options for AAP and I-9 teams
Improved interviewing process for business group, thus increasing the selection of more promising candidates
Human Resources Generalist, 2006-2011
Durham Exchange Club Industries Inc. (local non-profit/warehouse/vocational rehab), Durham, NC
Sole HR professional responsible for direct implementation of human resources policies, programs and procedures including employee relations, recruitment, benefits administration (including FMLA, worker’s compensation), health & safety (including OSHA, Safety Data Sheets), termination, compliance and EEO and Affirmative Action planning
Increased internal and external customer satisfaction by recruiting top performing talent
Designed and implemented more accurate and detailed job descriptions to ensure candidates had more precise job expectations
Created formal health & safety program including hazard communication to meet health & safety standards and improve workplace safety
Managed EEOC and unemployment claims
Improved productivity by developing and executing company events and team building programs including a Training Day and Biggest Loser Challenge with department teams
ISO 9001 auditor
Benefits Technician, 2005-2006
North Carolina State Employees Credit Union (statewide banking), Raleigh, NC
Coordinated enrollment and maintained group insurance records for medical, life and other coverage for employees and eligible dependents; processed enrollment forms and provided assistance and information to employees
Increased departmental productivity with efficient management of COBRA, FMLA and flexible spending reimbursements
Created process improvement by developing payment and reimbursement documents for benefits programs
EDUCATION
MBA, North Carolina State University, Raleigh, NC, 2009
Bachelor of Science, Business Administration (Human Resources), Meredith College, Raleigh, NC, 2005
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