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Manager Customer Service

Location:
Mableton, Georgia, United States
Salary:
50,000.00
Posted:
April 17, 2018

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Resume:

KIM P. JOHNSON

BUSINESS OFFICE MANAGER

704-***-****

ac457u@r.postjobfree.com

Austell, GA

P R O F E S S I O N A L S U M M A R Y

Performance-driven professional with over 20 years of expertise in Business Administration, Payroll and Accounting who is a resourceful thinker, problem solver and decision maker who can efficiently balance the needs of employees with the goals of the organization. Strong communication, interpersonal relations, mentoring, negotiation and organizational skills.

A R E A S O F E X P E R T I S E

• Office Management

• Payroll Processing

• Benefits Administration

• QuickBooks

• Accounting

• Microsoft Office Suite

• ADP Software

• EZ Labor

• Radius

• Crystal Reports

• Time Management

• Problem Solving

• Data Integrity

• Research and Organization

• Customer Service

P R O F E S S I O N A L E X P E R I E N C E

Human Resources Manager

2007– 2017 MPI Labels Systems Charlotte, NC

• Oversaw payroll and benefit related functions, including payroll processing, automated timekeeping systems and payroll reporting in a multi-state / multi-site environment for over 100 employees.

• Analyzed and audited employee data to ensure accurate and timely payroll and benefit processing.

• Managed all aspects of office administration for 2 sites including Accounts Payable, Accounts Receivable, financial reporting and sales initiatives.

Credit Administrator

2006– 2006 Ferguson Tucker, GA

• Managed new account set-up utilizing Dunn & Bradstreet, customer credit reports and trade references.

• Effectively managed credit accounts, Accounts Receivable and Accounts Payable. Director of Administration

2003 - 2005 SmartEquip Norwalk, CT

• Effectively coordinated with leadership team to create short and long term administrative objectives in accordance to company goals.

• Managed an administrative team of 10 associates.

• Facilitated Human Resource functions, as well as general office duties including accounting and marketing. Office Manager / Executive Assistant

1997 - 2003 Xantic Norwalk, CT

• Administered employee benefits and processed end to end payroll for over 100 employees across 4 states; maintained confidential employee records.

• Created employee guide to be used as a reference for current and future employees.

• Managed general accounting functions including Accounts Receivable and Accounts Payable.

• Provided full range administrative duties including travel arrangements, appointment scheduling, special events, conference calls, meetings and telephone support.

E D U C A T I O N

Bachelor of Arts – Business Administration ~ University of Bridgeport



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