Sales Representative Customer Service,receptionist

MICHELLE P PAYABYAB

Address: Dubai, UAE

Mobile No: +971-*********

Email Address: **************@*****.***

Objective:

Seeking a position within a reputable organization where I can utilize my diverse experience in skills obtained from my previous job experiences.

Summary of Qualifications:

Functional knowledge of optimizing social media and engagement activities

Dedicated and focused, able to prioritized and complete multiple tasks and follow through to achieve goals.

An independent and self-motivated individual with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organization level.

Professional Experience:

Position: SECRETARY CUM RECEPTIONIST

Organization: Soft Touch/IT Infrastructure, Dubai

Duration: 2016 – 2017

Duties and Responsibilities:

Greet visitors and attend their queries of their nature of business.

Direct the visitors to suitable employees.

Answer all the incoming calls and connect them to respective people.

Route emails and emails accurately every time.

Maintain and order office supplies.

Position: SALES EXECUTIVE

Organization: New Yorker Fashion Shop, Dubai

Duration: Dec2014 – Oct 2016

Duties and Responsibilities:

Assisted in designing and implementing the new purchasing computer network.

Stock management and replenishment.

Maintain knowledge of policies regarding payment and exchange.

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Position: SALES REPRESENTATIVE

Organization: Kitagawa Ken Chiba Japan

Duration: May 2010 – May 2013

Duties and Responsibilities:

Help customers with their needs and answering questions related to purchases or products.

Assist customers with selecting the right products.

Prepare ordered egg products as per expected quality standards following sanitary conditions effectively and efficiently

Inform production supervisor about product quality falling below the standards

Provided assistance to new assembler processor with training to assure production procedure is in compliance with guidelines and standards Ensure the cleanliness and maintain work area as required and support other is needed.

Position: RECEPTIONIST cum CUSTOMER SERVICE

Organization: Star Plaza, Philippines

August 2001 – August2003

Duties and Responsibilities:

Deal customers with bookings by phone, e-mail, letter, fax or face-to-face.

Complete procedures when guests arrive and leave choosing rooms.

Prepare bills and taking payments.

Passing on messages to guests dealing with special requests from guests (like booking theatre tickets or storing valuable items).

Answer questions about what the hotel offers and the surrounding area.

Deal with complaints or problems.

Position: SALES REPRESENTATIVE

Organization: Esprit, Philippines

1998 – 1999

Duties and Responsibilities:

Give answers to customer’s questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product. Communicate and assist customers in any way possible and as the customers may require.

Deal with customer’s complaints professionally and with restraint.

Offer best relationship and explain our products the best quality details of materials used.

Ensure that the merchandise displays are full, complete and properly maintained.

Assist customer in good manners.

STRENGTHS:

COMMUNICATION: communicate well when speaking able to act as liaison between different personality types, comfortable and effective communicating with both superiors and staff.

PERSONALITY: people oriented, open-minded flexible and responsible willing to learn and can work efficiently with minimal supervision, hardworking and trust worthy.

RESPONSIBILITY: accustomed being in position of responsibility self motivated and willing to set goals and work to achieve them; never assume “the person is responsible”

ORGANISATION: use time and resources effectively; consider efficiency, planning and accountability very important.

COMPUTER EXPERTISE: Microsoft, Excel and Internet application

Educational Profile:

Associate Degree in Hotel and Restaurant Management University of Luzon, Dagupan City, Pangasinan, Philippines April, 2000

Language Proficiency:

English, Japanese & Tagalog

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