Customer Service Sales
Resume:
AZUCENA
TERAN
***** ******* *** *******, ** ****5
****.*****@*****.***
LinkedIn Profile
OBJECTIVE
Experienced in general office clerical with excellent customer service skills and more than 2 years of experience preparing, developing, organizing and expert with data entry. Strong ability to communicate bilingually.
EDUCATION
Associates of Arts San Jacinto College
AUGUST 2015 – CURRENT
Major in Business
GPA 3.0
Coursework in Accounting and Economics
High School Diploma Galena Park High School
AUGUST 2011 – JUNE 2015
GPA 3.3
Math Academic Achievement Award
EXPERIENCE
Sales Associate Palais Royal
AUGUST 2015 – MARCH 2016
Increased sales by 5% over a three-month period.
Provided onsite training.
Customer service.
Responsible for cash and checks.
Cashier experience.
Terminal Clerk 1 & 2 Estes Express Lines
MARCH 2016 – JANUARY 2018
Monitored multiple databases to keep track of all company's freight shipments.
Effectively controlled checking in and confidential information of driver’s handhelds.
Prepared data reports for dispatch systems.
Organized and coded all documents related to due diligence for acquisitions.
Prepared correspondence distribution of freight documents for analysis.
Reviewed and provided comments on the adequacy of documents and conduct imaging and scanning bills of lading.
Prepared and entered delivery manifest data into the computer system.
Monitored all money checks and entered into computer system report.
SKILLS
Training and development
Client-focused
Quick learner
Computer proficient
Microsoft Office
Problem solving
Freight records and processing
Reports data and analysis
File/records maintenance
Customer service
Conducting imaging and scanning
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