Sales Supply Chain

Maggie Lau

Contact: 415-***-****

Email: **************@*****.***

Material Coordinator

Proactive, resourceful and focused professional dedicated to excellence with an exceptional range of skills in production planning and sales operations. Proven reputation in successful activities that lead to business and goal achievements. Solve problems creatively and always take extra steps to business commitment. Excellent ability in developing and maintaining lasting and profitable business and personal relationships. Strong skills as a team player. Highly effective at winning business while maintaining a careful eye toward fiscal responsibility. Fluent in English, Chinese and Cantonese.

Technical Skills Include: Marketing; Sales; Consumer Promotions; Customer Identification; Goal Planning; Product Planning; Social Media; Supply Chain Operations; Customer Logistics: Warehouse Distribution; Project Management; Staff Management; Deal Negotiation; International Markets; Business Analysis; Performance Tracking; Product Marketing; Sales Forecasting; Trade Promotions; Strategy Campaigns; Product change notifications; Inventory; Pricing Strategy; Establish New Accounts; Maintain Excellent Business Relationships.

Computer Skills: SAP, KPI, Microsoft Office, Excel, PowerPoint, Search Engine Marketing

SELECTED ACCOMPLISHMENTS

Generated and analyzed accurate reports, including sales trends, and effective sales plans.

Designed and maintained company webpage: Result: Effective social media marketing.

Coordinated successfully with sales and production planners to manage appropriate inventory issues.

Established new accounts for online business and managed forecast analysis and customer bookings. Result: repeat business in six months.

Communicated and developed the relationship with the Headquarter Marketing team for production schedule and month to month production planning

Provide updated price change notices or release contract pricing to major customers.

Continually met the month end Marketing Sales revenues.

Consistently achieved 100% of sales quota goals.

Developed innovative and profitable advertising campaigns. Result: Stronger reputation for company as well as increased profits.

Improved outside sales experience and expanded client base. Result: Improved performance and increased profits and sales.

Implemented a successful marketing business plan. Result: Sold products to customers and business owners.

Achiever of 100% customer satisfaction of sales, through interactions based on integrity, reliability, and trust.

Initiated advertising program, analyzed market dynamics and costs. Result: increased in profits and sales.

Always met backlog orders schedule and on time delivery.

Page two Maggie Lau

PROFESSIONAL EXPERIENCE:

Magz Florist Studio, San Jose, CA 2016-2018

Sales Operations Specialist: Managed daily online flower arrangements, provided advertising, maintained webpage design and promotion for holiday seasons and developed new creating’s to attract new business. Utilized Point of Sales (POS) online order system in profit margin and kept financial records. Provided efficient customer service and support for consultation, design, planning and set-up for weddings and events.

Achievements:

Successfully operated multiple weddings and events for over 200 clients.

Provided designs and inspiration for seasonal flower arrangements which increased profits and sales.

Maintained sustainable business relationships with clients and partners.

Konica Minolta Business Solutions, Hong Kong, China 2014-2015

Product Marketing Officer: Responsible for facilitate and demonstrate launch product knowledge to sales management, training for sales channels, utilize product promotional bundles, manage the product pricing, life cycle includes product planning, forecasting, launch timeline and end of life product management and process. Collaborate across Japan headquarters with engineer, technical specialists, sales and marketing department to develop and execute launch plan. Focusing on hardware, software, solution sales, and related professional service revenue and achieve profit target.

Achievements:

Provided the knowledge of products, solutions, industry trends, issues, and competitive product information to the local sales team and sales management.

Drive company objectives of profitable product, service solutions to effective sales plans.

Samsung Semiconductor, San Jose, California

Senior Mobile Product Marketing Analyst 1998-2013

Main responsibilities include generating and analyzing reports for management needs to improve sales plans, end of life product, product change notification, engineer sample, quotations, releasing and rejecting orders, backlog management, pricing, drop-shipments, placing purchase orders to the factory to ensure sufficient stock, inactive inventory and supporting customer orders, and mastering basic business process knowledge. Monitor U.S. region account, which include Cisco, RIM, Apple, Garmin and Qualcomm and special contract/consignment program.

Achievements:

Successfully recommended pricing strategies for long-term relationships.

Generated and analyzed accurate reports, including sales trends, customer forecast and effective sales plans.

EDUCATION:

Bachelor of Science Diploma, University of Phoenix

General Education, City College of San Francisco

Diploma in Basic Mediation, County of Santa Clara, California

Certificate in Advanced Family Mediation, Hong Kong

Certificate in Legal Studies, HKU Space, Hong Kong

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