Customer Service Medical
Resume:
Tosha Wells
Tulsa, Oklahoma ***32
***********@*****.***
Objective
Seeking a high energy and well organized position. Able to multi-task in an efficient manner while coordinating daily activities for the position held. I can effectively utilize my expertise in customer relations in this position. I am a quick learner, great with communication, extremely organized, and leadership material.
Education
21 hours towards an Associate’s Degree May 2014 – current
Employment
Ambitech Tulsa, OK 630-***-**** August 2017 - January 2018
Document Control Specialist
Reception, Project Management, and Project Assistant support
Managing documentation database and transmittal of documentation between Clients, Internal, and Third Parties
Knowledge of different document formats. Extensive use of Excel, Word, and Adobe Acrobat.
Management of FTP sites, as well as daily use of Outlook for documentation submittal
CRSOK Tulsa, OK 918-***-**** August 2014 – August 2017
Patient Assistance Program Coordinator
Medical Records, Pharmacy, and Receptionist Support
Created and organized training procedures for staff members
Assisted low income patients with applications to receive free medications
Scheduled transportation for patients in need
Lane Bryant Tulsa, OK 918-***-**** September 2013 – July 2015
Customer Service Lead Management
Managed scheduled associates
Met and maintained all required credit goals
Helped any customer in need
Set up fashion looks around the store as management requested
Hillcrest Medical Center Tulsa, OK 918-***-**** October 2007 – April 2013
Quality Assurance Coordinator
Processed patient’s medical records
Formed QA checks on medical records
Assigned documents to doctors for signatures, dictations, and queries
Held a lead position of four employees, over seen department safety and activity comity
Cancer Care Associates Tulsa, OK 918-***-**** October 2011 – March 2012
Medical Records Technician
Monitored documentation of records
Charted records to correct departments
Sent faxes, answered phones, created spread sheets, agenda, and minutes for meetings.
Skills
Customer service
Knowledge of health information
Proficient in Microsoft Word, Excel, Outlook, Power Point, Skype, ten key, and PDF documents
Operating office equipment; fax machine, printer, copier, scanner, multi-phone line systems
Conducting and organizing staff meetings, job procedures, and schedules
References
Kelly Bales 918-***-****
Amy Corbell 918-***-****
Beverly Moore 918-***-****
Contact this candidate