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Customer Service Medical

Location:
Tulsa, OK
Salary:
30000
Posted:
April 17, 2018

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Resume:

Tosha Wells

**** *. **** **.

Tulsa, Oklahoma ***32

918-***-****

ac453l@r.postjobfree.com

Objective

Seeking a high energy and well organized position. Able to multi-task in an efficient manner while coordinating daily activities for the position held. I can effectively utilize my expertise in customer relations in this position. I am a quick learner, great with communication, extremely organized, and leadership material.

Education

21 hours towards an Associate’s Degree May 2014 – current

Employment

Ambitech Tulsa, OK 630-***-**** August 2017 - January 2018

Document Control Specialist

Reception, Project Management, and Project Assistant support

Managing documentation database and transmittal of documentation between Clients, Internal, and Third Parties

Knowledge of different document formats. Extensive use of Excel, Word, and Adobe Acrobat.

Management of FTP sites, as well as daily use of Outlook for documentation submittal

CRSOK Tulsa, OK 918-***-**** August 2014 – August 2017

Patient Assistance Program Coordinator

Medical Records, Pharmacy, and Receptionist Support

Created and organized training procedures for staff members

Assisted low income patients with applications to receive free medications

Scheduled transportation for patients in need

Lane Bryant Tulsa, OK 918-***-**** September 2013 – July 2015

Customer Service Lead Management

Managed scheduled associates

Met and maintained all required credit goals

Helped any customer in need

Set up fashion looks around the store as management requested

Hillcrest Medical Center Tulsa, OK 918-***-**** October 2007 – April 2013

Quality Assurance Coordinator

Processed patient’s medical records

Formed QA checks on medical records

Assigned documents to doctors for signatures, dictations, and queries

Held a lead position of four employees, over seen department safety and activity comity

Cancer Care Associates Tulsa, OK 918-***-**** October 2011 – March 2012

Medical Records Technician

Monitored documentation of records

Charted records to correct departments

Sent faxes, answered phones, created spread sheets, agenda, and minutes for meetings.

Skills

Customer service

Knowledge of health information

Proficient in Microsoft Word, Excel, Outlook, Power Point, Skype, ten key, and PDF documents

Operating office equipment; fax machine, printer, copier, scanner, multi-phone line systems

Conducting and organizing staff meetings, job procedures, and schedules

References

Kelly Bales 918-***-****

Amy Corbell 918-***-****

Beverly Moore 918-***-****



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