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Manager Executive Assistant

Shelton, Connecticut, 06484, United States
April 17, 2018

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CLAYTON SERVICES LLC, *** Beard Sawmill Road, Shelton, CT 06484 2004 - 2017

Director Human Resources, March 2013 to December 2017

Human Resources Business Partner, February 2008 to March 2013

Human Resources Generalist, July 2005 to February 2008

Human Resources Associate, April 2004 to July 2005

Responsible for building effective partnerships with all levels of management to help drive the business toward establishing and maintaining a culture of growth and excellence, and support the company as it strives to deliver against its business, product and people strategies, including:

-Partnered with leadership to evaluate the organizational structure and talent realignment related to the achievement of strategic business objectives.

-Assisted with all benefit negotiations, along with the reevaluation of benefit plans and welfare plans, resulting in overall savings to both employees and the company.

-Provided full-spectrum HR support through staffing, employee relations, conflict resolution, training/organizational development, benefits and compensation.

-Maintained an HR business partnership with the Chief Executive Officer, Chief Financial Officer, Chief Information Officer and the General Counsel.

-Directed HR responsibilities and efforts in the Shelton, CT and Pittsburgh, PA offices.

-Assimilated acquired firms into the culture and performance processes.

-Managed H-1B process in conjunction with external counsel. Maintained compliance with H-1B federal regulations during the course of the employee’s employment.

-Responsible for the smooth operation of the relocation process, working closely with outside vendor to ensure success and customer satisfaction.

-Managed vendors for timekeeping and payroll process for 1200+ employees. Ensured accuracy and system functionality.

-Facilitated 360-degree feedback sessions for senior leaders throughout the company which included subordinate and manager-level feedback to create executable development plans.

-Maintained knowledge of legal requirements and government reporting regulations affecting human resources functions and ensured that policies, procedures and reporting were in compliance.

-Managed sensitive employee relations issues including coaching and counseling managers on performance issues, exit interviews, terminations and reductions in force.

-Investigated and helped to resolve employee relations issues and complaints.

-Counseled all levels of employees in the areas of employee relations, benefits, compensation, company policies and career development.

-Designed and facilitated training in the areas of sexual harassment and performance management.

-Improved leadership skills and capabilities by developing training for new supervisors and managers and by providing counsel, coaching and mentoring to leaders.

-Worked directly with legal counsel to review and respond to any discrimination or employment claims.

-Developed and implemented company employee handbook as a result of the merger between two separate companies.

-Conducted wage surveys within labor market to ensure competitive wage rates.

-Reviewed, responded and represented the company in unemployment hearings.

-Teamed with recruiting and management to develop staffing plans.

-Implemented new HRIS system to track records of personnel transactions such as hires, promotions, transfers, performance reviews, terminations and employee statistics for government reporting.

-Fostered a strong customer service orientation, provided leadership, and worked collaboratively on teams and consulted effectively with all levels of the company.

-Managed company temporary staffing requirements.

GMAC MORTGAGE, 4 Corporate Drive, Shelton, CT 06484 2002 - 2004

Site Administrator, February 2003 to April 2004

Executive Assistant, May 2002 to February 2003

Worked in conjunction with HR Client Manager, Director of REO Production and Director of Loss Mitigation to ensure that the Shelton site ran smoothly, including:

-Acted as Business Recovery Liaison for site.

-Managed various Recruiting agencies and contracts.

-Assisted HR Client Manager to ensure all staffing needs were met.

-Conducted searches on social media.

-Scheduled and tracked interviews.

-Processed new hire paperwork and conducted first-day orientation.

-Coordinated with IT to make sure new hires were all set prior to their start date.

-Assisted in the production of materials for the Performance Management initiative.

-Supervised Facilities Assistant and Receptionist.

-Worked with employees to resolve HR-related as well as other issues.

-Processed Associate changes.

-Prepared PowerPoint presentations for client visits.

-Coordinated training classes.

XEROX ENGINEERING SYSTEMS, 2 Riverbend Drive, Stamford, CT 06907 1998 - 2002

Field Marketing Manager, 2001 to May 2002

Tradeshow & Events Manager, 1999 to 2001

Marketing Assistant – Trade Shows, 1998 to 1999

PCNet, INC., 100 Technology Drive, Trumbull, CT 06611 1997 - 1998

Executive Assistant, 1997 to 1998

SUPERVISED LIFESTYLES, INC., North Brewster Road, Brewster, NY 15409 1994 - 1997

Facilities Coordinator, 1996 to 1997

Activities Coordinator, 1994 to 1996


BA in Psychology, GETTYSBURG COLLEGE, Gettysburg, PA. 1994


Society for Human Resource Management (SHRM)

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