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Customer Service Microsoft Office

Jeddah, Makkah Province, Saudi Arabia
April 17, 2018

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Respected Sir/Madam,

I would like to briefly demonstrate my interest in the available position of Air stewardess/Steward, currently available with Your Air Line. I have (11) years experience (as Beautician /in the Beauty Saloon.) and have from the beginning always dreamt of being able to be up in the air and serve. I love to travel, enjoy communicating with and meeting new people, long journeys do not bother me. Discovering the different cities around the world is what I would so much look forward to after a long shift on board. I love travel and this job gives me the ability to see different places all within a very short space of time. I love languages and am fluent in (list the languages that you speak), making travel to the countries where those languages are spoken perfect for me, being able to efficiently communicate with the local passengers and assist them as best as I can whatever the situation. I am extremely conscientious, responsible and a fast learner with strong attention to detail, all things that I believe are required for this intense yet highly satisfying job. Working to schedules can be very demanding, often tight and changing at the last minute, however, I enjoy spontaneity and the excitement of travel will always entice me to pack my bags at a second's notice.

I am aware that due to the intense nature of the job, strong bonds of friendship are quickly formed. This is an aspect of the travel industry that I enjoy and respect. I am proud to have the reputation among my current co-workers as someone who is reliable, enjoys driving and can be counted upon.

I would appreciate the opportunity to meet in person and interview for the position formally. I believe face-to-face is always best and I am sure that when you meet me that you will agree that I would be a welcome addition to your already dedicated team. Please find enclosed/attached my Resume/CV for your further consideration. Looking forward to receive a positive response.

With Best Regards,

Yours truly,

Saniya Javed.



Highly Motivated and Dynamic Business Professional. Looking for a challenging position in my Job. This can utilize my potential to its full extent and where there is, need to share board co–operative effort for the development of the company with in time constraints in professional way.


Secondary School Certificate (SSC)

Higher Secondary School Certificate (HSSC)


Beautican Nov 2007 – Preset

Sana Beauty Saloon.

Having direct communication with customer’s right from their entry to the clinic right the way through their personal care and treatment plans. Helping clients to make decisions about their appearance. Providing a consultation service, educating them on options for their hair, skin and nail care and also assisting them on any other problems or issues they have.


Cosmetic competencies

Experience of looking after female customers.

Able to apply hair treatments, including hair colouring, cutting, and styling.

Excellent organisational, and scheduling skills. STRENGTHS

Highly skilled in greeting guests upon arrival and accompany them to the seat

Profound ability to anticipate guest’s needs fulfil them immediately

In-depth knowledge of the policies and procedures governing a safe working environment

Profound ability to communicate in English,Arabic,Urdu And Punjabi. Skills :-

Communication :-

Frequently responsible for delivering customer service and dealing with customer complaints in a just and diplomatic fashion.

Ability to be gracious with guests all time.

Understanding of delivering excellent guest experience.

Excellent team player.

Able to work without supervision.

Ability to work with a sense of urgency and discipline.

Good organizational skills.

Ability to stand up and walk for long periods of time.

Good team management and handling large group of people at once.

Confident and Bold in handling the communication with customers.

Willing to work irregular hours, including weekends.

Possessing a clear speaking voice.

Cool headed and able to deal calmly and patiently with angry or irritable customers.

Strong communication and administrative skills.

Able to communicate effectively with the elderly, children and disabled customers.

Physically fit and able to lift heavy luggage onto overhead lockers.

Presentable, well dressed with excellent hygiene.

Excellent decision making skills in case of a emergency.

Always punctual.


Meet minimum height requirements.

Excellent color vision and eyesight.

Physically fit and a good swimmer

Problem Solving :-

Resolving customer complaints to the customer’s satisfaction and convenience.

Avoiding bottle necks by scheduling productive people in busy shifts. Teamwork :-

Working closely, in a collaborative process, with team members for increased performance.

IT skills

Confident user of all office applications, Email and Internet

Complete knowledge of Microsoft office.

Personal Profile :-

Name : Saniya Javed.

Mobile : +966*********.

Preference : Jeddah K.S.A.

Marital Status : Committed.

Date of Birth : 25/04/1994.

Iqama Status : Valid.

Nationality : Pakistan.

Height : 164 cm.

Weight : 63Kg.

Language : Urdu,Punjabi,English & arabic.

Email :

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