Administrative Assistant Sales

Samuel Chhat

*** ***** ****** ************, ** **111 * 215-***-**** * ******.*****@*****.***

Education

Virginia Commonwealth University Bachelor of Science: Criminal Justice-GPA 3.0 Cumulative August 2011

PROFESSIONAL EXPERIENCE

Kimpton Hotel Monaco September 2014 – Present

Banquet Server/ (Intern Banquet Management 10/2014 - 09/2015)

Baltimore, Maryland

Retrieve and organize Banquet Event Order according to departmental standards. Make note of changes as received from catering and post function sheets for the week.

Prepare station assignments according to group requirements and Hotel standards.

Preparing documents and reports for the Resource Manager and others pertaining to resource management, inspection and enforcement activity.

Adjust plans and schedules for all related actions as required by delays or changes to logistics requirements.

Obtaining data and preparing summaries and presentations of analytical studies performed by management and personnel.

Designing queries and reports from databases and creating, modifying and maintaining various databases and computer applications used to facilitate resource management areas such as budget, training, travel, personnel management, property accountability.

Evaluate plans for provision of logistical support for feasibility, efficiency, and economy, and develop alternatives when required.

Prepare weekly work schedules in accordance with staffing guidelines and labor forecast.

Maintain complete knowledge of strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

Check bar set-ups for cleanliness, organization and agreement with group requirements and departmental standards; resolve any problems.

Assign side work to Servers in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.

Conduct pre-function meeting with Servers and review all information pertinent to set-up and service of group.

Xerox October, 2011- September 6, 2014

Senior Operations/ Administrative

Philadelphia, Pennsylvania

Manage multiple projects, and able to meet stated customer initiated deadlines.

Identify all activities that will be involved in providing needed logistical support.

Preparing memoranda, reports, and correspondence, obtaining information from employees and supervisors.

Responding to a specified range of questions from employees and supervisors in the field.

Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solution.

Examine over 100 job orders weekly to determine correct actions to take.

Work effectively in a team environment to monitor, log, resolve, and escalate issues with development, test, and production server.

Compiles and maintains records of quantity, and value of material, equipment, merchandise, or supplies in stock and post totals to inventory records, manually and computer.

Compares inventories of records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.

Verifies clerical computations against physical count of stock and adjusts errors in computations against physical count of stock and adjusts errors in computation or count.

Maintaining databases, spreadsheet, and various computer applications facilitate office and resource management function.

Tracking and logging systems and case files related to resource management.

Inspect and examine printed products for print clarity, print deletion and external defects.

Input instruction in order to program automated machinery, using a computer keyboard.

Monitor stocks of materials such as paper stock, ink, and all finishing equipment.

Generate sales through extensive engagement with customers while assisting with driving operational activities that generated sales.

Handle and address complex customer situations, complaints and inquiries in compliance with policy and procedures.

Managed incoming shipments and restocked sales floor when inventory levels lowered.

District Attorney Office of Philadelphia May, 2011-August, 2011

Executive Administrative Assistant Philadelphia, Pennsylvania

Collect and analyze over 500 legal documents for information and status to conduct interviews and prepare reports in order to make recommendations for regulatory actions.

Performed records research within the Public Nuisance Task Force Unit.

Filed over 1000 case documents throughout the entire unit.

Reviewed legal forms for accuracy on petitions and receipt.

Research and prepare a variety of written materials and reports, which support possible administrative criminal proceedings.

Assisted District Attorneys in courtrooms.

Drafted over 1000 legal documents to prep for Assistant District Attorney.

Scheduled and coordinated meetings, conferences and events; handled all switchboard calls.

Department of Criminal Justice June, 2010-May 2011

Administrative Assistant Richmond, Virginia

Demonstrated awareness of WATCH issues in regards to community safety. Develop and maintain working relationships with Local agencies to promote information and intelligences exchanges for proactive movement.

Conduct a full range of complex investigation, including disposition, schedule, and compliance within assets forfeiture cases.

Researched studies on police training throughout the country.

Introduced new law enforcement training to police academies throughout the country.

Reviews/acts on reports/forms; responds to inquiries; seeks legal opinion and early resolution; and communicates resolution to appropriate parties.

Help prepare materials for government conferences.

Organized and analyzed more than 1000 assets forfeiture cases in the state of Virginia.

Managed the processing of new employees, and employee separation actions in the Personnel Data System (PDS).

Allied Barton August, 2009- January, 2011

Manual Labor/ Desk Security

Richmond, VA

Maintain knowledge of building schedule and scheduling.

Complete any incident reports, daily activity reports, or other written documents as requested by the clients.

Monitor an authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Promote good public relations though courteous, helpful, and professional contact with client and their guests/ visitors.

Greet and direct guests and participants to appropriate meeting locations.

Assist in executing special projects. (i.e. event set-up, research, cleaning)

Emptied loads of documents into loading tote to get shredded to prevent dumpster diving, and any identity theft.

Lifted 60+ lbs of documents daily on routine to fill up to 8 totes a day to get shredded.

Conducted 40 hours a week of fulltime duties while fulltime student with 12 or more credits every semester.

Prudential May 2005- January 2006

Office Assistant

Horsham, PA

Collected sorted and delivered incoming, outing and interdepartmental mail; operates various mail vehicles.

Received and processed incoming and outgoing insured, certified, express and registered mail and parcels according to postal regulations.

Prepared and processed necessary paperwork related to mail services; maintains records on quantities and descriptions of materials received and distributed.

Processed all classes of mail including express mail and private carriers, to ensure adherence to proper size, weight, postage and other postal requirements.

Maintained and compiled customer records and entered new client information into the company database.

Prepared invoices to be sent out in order to ensure prompt payment. Interacted successfully with insurance companies.

Verified customer information and followed-up any discrepancies in payment details and insurance errors.

Maintained and updated official personnel records; transmitted files to other regional offices when requested.

Course Work/ Skills

Microsoft Office (Excel, Words, PowerPoint)

Criminal Justice Forensics

Criminal Justice Delinquent Prevention

Homeland Security Strategic and Emergency Planning

Homeland Security Risk and Vulnerability Assessment

Homeland Security Emergency preparedness

Criminal Law/ Foundation

Organized Crime

Computer Literacy

Expert in the use of Microsoft Office (Word, Excel, PowerPoint, Publisher and Outlook), Cloud, and Share Drive.

Languages

Fluent in English

Fluent in Khmer (Cambodian dialect)

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