Customer Service Technical Support

KIRK R. JUANATAS

+974-********

************@*****.***

PROFESSIONAL OBJECTIVE

As a young professional I would like to be part of an organization where I can utilize my knowledge and skills, and that will provide further career growth and experience. SKILLS

● Excellent in Communication Skills (Written and Oral)

● Proficient in Hardware and Software Troubleshooting, Software Installation Vast Knowledge in Microsoft Office Application

● Excellent in providing Technical Support regarding Internet Connection

● Proficient in setting up CISCO NETWORK

WORKING EXPERIENCE

SUTHERLAND GLOBAL SERVICES Bonifacio Global City, Metro Manila, Philippines Consultant (Customer Service Representative)

November 2014 March 2017

SPI GLOBAL Sampaloc, Metro Manila, Philippines

Technical Support Representative

September 2012 – August 2014

MMS DEVELOPMENT TRAINING CENTER Baguio City, Philippines On-the-job-Training

April 2011 – May 2011

COMMISSION ON ELECTION Mangaldan, Pangasinan

On-the-job-training

April 2010 – May 2010

TERTIARY EDUCATION

Bachelor of Science in Information Technology

Colegio de Dagupan, Philippines 2012

TRAININGS

CISCO I October 31, 2010 Colegio de Dagupan, Philippines CISCO II March 31, 2010 Colegio de Dagupan, Philippines CISCO III October 31, 2011 Colegio de Dagupan, Philippines CISCO IV March 31, 2011 Colegio de Dagupan, Philippines CHARACTER REFERENCE:

Princess Carmi Acorda

Team Leader

Sutherland Global Services

+639

Marlon Marturillas

Team Leader

SPI Global

+639**-*******

Michael John Bismonte, Paramedic

Operations Supervisor

Qatar Red Crescent

+974-********

DECLARATION

I hereby declare the above mentioned information is true and verifiable to the best of my knowledge and I bear responsibility for the correctness of the above mentioned particulars.

Signature

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