Antoinette L. Mitchell-Morris

**** ********** ******, *******, ******* 30106

716-***-****

ac44ty@r.postjobfree.com

OBJECTIVE

To obtain a position that will challenge me both personally and professionally.

EDUCATION

April 2004 Associate Degree, Information Technology, Bryant & Stratton College

Buffalo, New York

May 1999 Medical Billing Certificate, Erie County CAST Program

Buffalo, New York

July 1997 Certified Nursing Assistant, Seventy-Eight Restoration Corporations

Buffalo, New York

EXPERIENCE

10/15-10/17 FC Associate & PIT Driver, Amazon Sort Center

East Point, Georgia

●Sorting and scanning packages to the pallets.

●Printing and wrapping the pallets and moving them to their final destination

●Staging the other pallets. working with sort center to sort center containers

●Lead Trainer on the Wrap down sort

●Organizing the staffs schedules

10/14-10/15 Packaging, The Atlanta Journal Constitution

Norcross, Georgia

●Loading the paper into the machine

●Standing for hours

●Working as a team

●Making sure that the paper don’t get stuck

3/07-12/09 Technical Services Clerk, FedEx Trade Networks Tonawanda, New York

●Help the analysis out with their paper, follow up letters. .

●Open and answer emails from other Trade Networks companies

●Responsible for training new clerks on the procedures of the SR. ECO Clerk

●Opening and delivering mail to the corresponding Departments.

●Responsible for all logistical work.

●Generated letters for CF28/29’s and Anti-dumping letters.

●Help to improve the way procedures are done for new clerks.

9/06-2/07 Cashier, Delaware North Company Hospitality Services Buffalo, New York

●Welcome Customer s into the airport.

●Responsible for Opening and closing Store at the Buffalo Niagara Intl Airport

●Responsible to make sure cash drawer was accurate at all times during shift.

●In charge of cleaning and organizing store on a daily basis.

M3/06-7/06 SOFT Technician, Nano Dynamics Inc. Buffalo, New York

●Uncapping and painting fuel cells.

●In charge of measuring chemicals.

●Responsible for making the fuel cell components.

●Responsible for cleaning the vent systems.

●Responsible for spray painting fuel cells with special chemical.

12/05-3/06 Debt Collector, Capital Management Services Buffalo, New York

●Collecting outstanding debts on behalf of clients.

●Responsible to call present and past debtors.

●Worked with Clients to set up payment arrangements.

●Manager of a team 10 to 12 people

●Collecting data on who was successful on making their numbers

8/04-12/05 Customer Service Representative, Intertech Private Cable Lockport, New York

●Contacting customers about their bills both inbound and outbound.

●In charge of opening and closing accounts.

●Take payments over the phone.

●Applying payments to accounts that came in the mail or by the technicians.

●Responsible for generating the monthly bills and mailing them out.

●Training new customer service representatives for the evening shift.

●Responsible for logistical work.

7/04-8/04 Remodeling Staff, Wal-Mart Stores Cheektowaga, New York

●Responsible for cleaning, painting, and reorganizing the store for Holiday Themes.

●Welcomed and assisted any and all Customers.

●Responsible to make sure that all shelves are full of product.

1/03-4/04 Work Study, Clerical Work & Assistant to YWCA Director, Bryant & Stratton College Buffalo, New York

●Responsible to help clients fill out paper work.

●Cared for children while parents were in court.

●Helped with all logistical work and weekly/monthly reports.

6/01-5/02 Production, Tyco Graphic Controls Buffalo, New York

●Assembling, inking, and cutting parts for special made pens.

●Measuring and recording weights of parts.

●Assembling special made pens for the EKG machine.

2/01-5/01 Production, Star-Lite Manufacturing Co. Buffalo, New York

●Lifting rolls and cutting plastic wrap for smaller rolls for Reynolds Wrap.

●Boxing and packing the finish product for shipment.

●In charge of making sure that product were packed correctly.

11/00-2/01 Intimate Apparels, Kaufmann’s Department Store Cheektowaga, New York

●Customer service.

●Opening credit card accounts.

●Helped customers with merchandise.

●In charge of cleaning and organizing the Department.

●Worked with cash and charge payments.

●Responsible to have an accurate cash register at all times.

References Furnished upon request.

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